Urban Crave

Alex

1.0

Horrible service, like the worst I've ever experienced in any airport across the world. I asked for a table after waiting ten minutes, the sole person in line, while half the tables were empty. The waiter finally acknowledged me & told me to go to the bar, where there were no seats available. I asked to go to a counter spot & he gave me nod but appeared visibly annoyed. I then waited 10 minutes without getting any water or a menu so finally just went up to the bar to order a drink. The waiter rudely told me to go back to my table & that I couldn't order a drink at the bar… so I went back & I waited another 10 minutes while he ignored me completely. I finally got up & left. The waiter seemed like he didn't care. They weren't busy at the time & even when I left the waiter was rude & said oh there's a line that's why I couldn't get to you… but there literally hadn't been anyone in line for the past 15 minutes. Multiple other people also got up & left. Do not go here & waste your time. Go literally anywhere else but this place. DO BETTER!

Robe

1.0

The server is extremely rude & distasteful. He came to ask if we were ready to order we said no we need a few more minutes. He came back shortly, I start ordering - I ask if they have tea. He instantly grabs both of our menus states we need to leave since we don't know what we want---- & tea isn't a proper order. mind we were going to order full plates as well as drinks....but by then our menu was gone 😂 we left cause who wants to give money to such a place. I really don't know what's his issue, wish I got his name

Will

1.0

I would give the service zero stars if that was possible, we were not greeted with a hello or anything & just told to sit wherever. The server yelled'behind' at us when bringing our drinks which we had to stop her leaving to ask for. When the food arrived our plates were practically thrown at us & then server then rushed off again. The food was bland for how expensive it was at $20+ for regular meals, my pint was terrible, biggest waste of $75 ever for only 2 mains & one beer, should've gone to the McDonald's

Adriano

1.0

TERRIBLE food & service. French fries seemed old & were extremely greasy. The waitress was rude all along the way & basically forced us to pay extra tips (18%). As a newcomer in Canada, at the time I didn't know they were not mandatory. Even though I tried to refuse to pay the tip, she kept saying that I had to. Also, soft drinks prices are not included in the menu. DON'T GO THERE!

Jam

4.0

My little boy was craving for chicken nuggets & fries
We stopped & asked a nice lady we ended ordering chicken strips fries apple fries & a drink
With an 18% tip the bill was around 38 or so food is great
The only reason I am writing this review is that I am hoping for a manager or an owner to contact me so I can try to fix some service & manners issues in this place.

Nate

2.0

So slow. They forgot our order (& ignored us) for 40 minutes. When my drink did come after 50 minutes the server spilled it on me. The Poke bowl was too fishy to eat.

Adam

5.0

Great spot for a quick bite! The food was really good & quickly served. The staff super friendly & hospitable. The drink that was recommended was amazing! Don't hesitate to stop in when traveling.

Gabriel

1.0

Absolutely the worst service I've ever had. The host was nice but that was the apex of my experience. The server came to me ONCE for my drink order & that was the only time she came up to me. I wanted more than one beer & she never came up to me or checked in on me. Be prepared to advocate for your self because everyone in my section had to go up & ask for the bill. Worst service ever & you should definitely move on & not waste your time here. Also be prepared to SMASH the no tip button. Hope you read this & you avoid this crap hop of a restaurant

Marky

3.0

Service was a bit abrupt for my liking. She seemed polite enough to the other clients, but I felt like she was trying to rush me out. She wasn't specifically rude or anything but I wouldn't say she made any effort. Didn't ask if I wanted a drink (like even coffee). If they have a drink menu, I wasn't offered it. It wasn't busy either. She didn't check up on me or ask how it was. She just left the bill on the table & told me to pay at the counter.
Avocado toast was decent, well presented. Better with extra side sausage, which wasn't bad even though it looked sad.

Lenore

5.0

We had a terrible experience with flight delays luggage left behind by the Toronto airport etc. came in here for a much needed drink & some fries. Our server was quick to greet us friendly & suggested wine for me. The fries were good & the atmosphere was nice.