Urban Crave est perçu comme une option pratique dans un aéroport, avec un service qui peut aller du rapide a un service attentif; certains clients ont l impression d etre presses ou de devoir regler l addition eux memes. La nourriture est globalement correcte, avec des plats qui se distinguent comme des choix rassurants pour le petit-dejeuner, mais certains plats sont juges trop chers pour un aeroport et certaines commandes arrivent de maniere inegale. Plusieurs avis soulignent un service efficace lors des periodes de voyage et la presence de prises de courant a table, tandis que d'autres signalent des temps d attente plus longs, des oublis ou une pression pour acheter certains articles. Dans l ensemble, les avis descrivent une localisation pratique dans l aeroport avec des saveurs accessibles et des experiences de service et de rapport qualite prix variables.
Would love to rate the food. But actually can't. Tried to go for breakfast & stood outside the restaurant for 20minutes & made contact with servers multiple times only to be totally ignored. Decided to circle back for lunch & try it out. waited 10 minutes then server comes over guess what they're not ready for food service……… waste of time to even try.
This is for the one by Gate A5…. Can't speak for the other one
Just went for breakfast during a layover, server was incredibly rude & didn't bring water or coffee until 10 minutes after meal arrived. Eggs came wildly undercooked & the whole experience was negative. Left hungry & when I didn't tip, the server made a comment as to why I wasn't tipping, very unprofessional.
4 mars 2026
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We had breakfast at Urban Crave at Montréal-Trudeau Airport & unfortunately the service really stood out. In a negative way.
Our server, Olivia, was quite rude. No smile, very short & dismissive answers, & an overall attitude that made us feel uncomfortable, almost as if we were an inconvenience. That alone left a bad impression & overshadowed the entire experience.
The food was okay. Not terrible, but nothing special. The dining area also wasn't very clean, with tables not properly cleared, though that was secondary compared to the service.
I understand airport locations can be hectic, but basic courtesy toward customers should still be expected.
Was able to pop in for a quick breakfast before my flight, service was fast, food was hot & so good. Was in a hurry, sent my coffee with me in a to go cup. Will be back for sure.
Had my airport breakfast here. Staff was very friendly for 6am, the chef even made sure I was enjoying my food himself. It's in the airport so prices are what they are. But I will definitely go & enjoy the eggs benny next time I'm through.
Very lovely waitress, very fast, cordial & efficient. The concept is kinda funny here: it's basically a diner counter that claims to do international street food, but in reality it's classic burgers & sandwiches with some samosas & korean fried chicken. I had the breakfast so I can't say how their international cuisine tastes. The breakfast was fine though, nothing special & a bit pricey, but this is an airport diner we're talking about. One funny thing was how expensive their drink menu was. Easily the most expensive beers in the domestic terminal.They sell Archibald pints marked up 50% from what Archibald sells them for in the same terminal. Not highway robbery, but i think they are relying on the fact they're the only place to grab a drink that far down the domestic departures. One thing I noticed & see repeated here in other reviews is that the place isn't really managed...like, at all. I tried to use a dragonpass coupon that wasn't working, & there was no manager there to assist. The waitress helped me best she could, but she was very clearly alone & without assistance or guidance. They should probably work on that.
