Urban Crave propose une approche audacieuse de la cuisine internationale réconfortante en privilégiant des ingrédients de haute qualité et des combinaisons de saveurs innovantes. Le menu met en avant des burgers artisanaux composés de steaks de viande de première qualité, de pains briochés grillés et de garnitures maison qui bousculent les conventions culinaires classiques. Au-delà des grillades traditionnelles, la cuisine explore diverses influences mondiales à travers une sélection évolutive de plats créatifs et d'accompagnements inspirés par des saveurs internationales. L'environnement physique privilégie une esthétique industrielle moderne avec des lignes épurées et un agencement fonctionnel conçu pour un service efficace. Chaque plat témoigne d'un engagement envers la précision et le savoir-faire culinaire qui transforme les favoris familiers en expressions gustatives complexes. Cet établissement se concentre sur une exécution constante et le développement continu de recettes riches en saveurs.
Urban Crave propose une expérience de restauration aéroportuaire variée où les avis sur la qualité de la nourriture et du service sont assez partagés. De nombreux clients louent le personnel attentionné, amical et efficace qui s'efforce de rendre les voyageurs à l'aise, soulignant notamment des plats appréciés comme la poutine, les wraps et les déjeuners. Alors que plusieurs visiteurs apprécient les portions pratiques et l'atmosphère accueillante, d'autres font état d'un service irrégulier, allant de longs délais d'attente à des interactions expéditives, ainsi que de frustrations concernant les prix et les attentes liées aux pourboires. Bien que certains convives considèrent les repas comme un choix fiable et satisfaisant avant un vol, d'autres ont rencontré des problèmes de préparation culinaire et estiment que le rapport qualité-prix ne répond pas toujours aux attentes pour un établissement situé dans un aéroport.
My daughter & I stopped by here for lunch before our flight. Seating was fast. The waitress was very friendly & professional. Was happy to bring me hot water so I was able to make my own herbal tea. I had the REINA WRAP which was very good actually, although I wish I had remembered to ask them to hold the jalapeno, but that was on me. My daughter had the HOT OFF THE PRESS PANINI with a side of onion rings. She said it was also very good. It was very busy & the waitress was run off her feet, but continued to smile!
I ordered a smoked meat sandwich to go. The waitress asked if I wanted to switch my side from chips to something else, so I upgraded to poutine. The sandwich itself was about $24.
When my order came out, it was served as dine-in instead of takeout, so they had to redo it. The final bill ended up being close to $40.
Unfortunately, the sandwich was very small & the portion size overall was disappointing for the price. The smoked meat also tasted like the kind of pre-packaged product you'd get frozen from a place like Costco rather than freshly prepared deli meat.
Overall, it felt extremely overpriced for what you get, with small portions & low food quality. I do not recommend this restaurant. Unfortunately, most likely if you're reading my review, you already went through security. They over charge because they know your options are very limited. If you can wait to get on your flight, the food on Air Canada flights is better & cheaper than here.
Was travelling home by myself without my fiancée, while very early in my pregnancy. Decided to get something to eat while I waited for my flight. Patricia came over & I told her what I'd like to order & she recommended something similar but a better deal. Was feeling very lonely, exhausted from my travels & she picked up on that very quickly. She came over a number of times to check on me & ensure I was okay & that I was enjoying my meal. As well as to ask if I needed anything. Her kindness & compassion made me feel so much better. & I was so grateful to see a friendly face. I've tried to call the restaurant a number of times to speak to a manager to express how wonderful she truly was. & how grateful I was to have had her as my server. I hope this message finds her. Thank you again from the bottom of my heart.
6 févr. 2026
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We had a terrible experience with flight delays luggage left behind by the Toronto airport etc. came in here for a much needed drink & some fries. Our server was quick to greet us friendly & suggested wine for me. The fries were good & the atmosphere was nice.
I was traveling though Canada from Belgium & had a terrible experience here. After continuous delayed flights I came here to charge my phone & likely eat. After asking one of the host if they had charger ports they confirmed they did so they showed me where & sat me down. I then asked to purchase a fountain drink which I was told okay to. Before I knew it I guess the manager a lady with glasses can't remember her complete description came to me & said I had to buy something to sit. So I was confused because I just purchased a fountain drink but she informed me it must be alcohol for whatever reason. After hours of traveling I did not want to drink any alcohol so she stated I must purchase something from the menu. Which I did fries that were soggy & salty & I did not eat. I find it a terrible customer experience to force traveling customers to drink or buy what you prefer them to buy instead of what they want to buy. It screams sales are low & it will make a bad name for the business. Very unpleasant experience & I didn't experience this anywhere else in the Montreal aiport but here
Was able to pop in for a quick breakfast before my flight, service was fast, food was hot & so good. Was in a hurry, sent my coffee with me in a to go cup. Will be back for sure.
I recently stopped by Urban Crave while at the airport, & while I didn't expect much given that it's airport food, I was pleasantly surprised. I ordered a beer & a quesadilla, & it was exactly what I was looking for - simple, tasty, & satisfying. The beer was cold & refreshing, but what really made the experience memorable was the amazing service. The two ladies working there were absolutely charming, engaging with every customer & creating a warm, friendly atmosphere. One of them, Kathy, went above & beyond when I asked for some help with my flight information. She actually ran over to my gate to check the flight number & confirm the time, making sure I was all set. It was such a thoughtful gesture, & I was genuinely in awe of her kindness. Thank you, Kathy, for turning an ordinary airport meal into such a delightful experience!
Not sure why so many low reviews. I stopped here while waiting for my flight near gate 6 domestic & sat at the bar. The waitress was very friendly, I never felt rushed & she topped off my water very promptly. After taking my order we were both surprised at how fast the poutine was ready. We both audibly wow'd haha. Probably like 3 minutes & I was eating. It wasn't cold & tasted fine. I mean sure, the portion was fairly small, expensive & the quality was just okay. But for an airport poutine it was pretty decent! $15 for a Stella Artois & $12 for a labatte bleue is robbery though, & the wooden chairs are not very comfortable. Hence the 4 star. Service was excellent though, thank you Chantal.
