Urban Crave

Junior

1.0

Service tres long
Prix élevé pour le peu dans l'assiette

N.

1.0

Just went for breakfast during a layover, server was incredibly rude & didn't bring water or coffee until 10 minutes after meal arrived. Eggs came wildly undercooked & the whole experience was negative. Left hungry & when I didn't tip, the server made a comment as to why I wasn't tipping, very unprofessional.

Tim

1.0

Mauvais service & prix exorbitants

Sofia

5.0

I had a great experience, but you know… it's an airport, you take your chances. Staff is very friendly.

Julien

1.0

Wish I'd read the reviews before ordering.
Had the falafel wrap. Super small portion, served with stale chips.
Waitress greeted me with a'what do you want?' In French. Asked her a question about the menu , she couldn't answer it but then proceeded to order it anyway. Then the machine prompted for tip suggestions for a takeout order … zero was the appropriate choice. Try smiling next time

Paul-Christian

1.0

1 star doesn't even describe how HORRIBLE the service is at this place. 3 tables & the lady took 10min to come see us & take our order. She's super slow & passive agressive. No wonder this place has 2 stars.

Sarah

5.0

Was travelling home by myself without my fiancée, while very early in my pregnancy. Decided to get something to eat while I waited for my flight. Patricia came over & I told her what I'd like to order & she recommended something similar but a better deal. Was feeling very lonely, exhausted from my travels & she picked up on that very quickly. She came over a number of times to check on me & ensure I was okay & that I was enjoying my meal. As well as to ask if I needed anything. Her kindness & compassion made me feel so much better. & I was so grateful to see a friendly face. I've tried to call the restaurant a number of times to speak to a manager to express how wonderful she truly was. & how grateful I was to have had her as my server. I hope this message finds her. Thank you again from the bottom of my heart.

Coka'

1.0

We had breakfast at Urban Crave at Montréal-Trudeau Airport & unfortunately the service really stood out. In a negative way.

Our server, Olivia, was quite rude. No smile, very short & dismissive answers, & an overall attitude that made us feel uncomfortable, almost as if we were an inconvenience. That alone left a bad impression & overshadowed the entire experience.

The food was okay. Not terrible, but nothing special. The dining area also wasn't very clean, with tables not properly cleared, though that was secondary compared to the service.

I understand airport locations can be hectic, but basic courtesy toward customers should still be expected.

Lenore

5.0

We had a terrible experience with flight delays luggage left behind by the Toronto airport etc. came in here for a much needed drink & some fries. Our server was quick to greet us friendly & suggested wine for me. The fries were good & the atmosphere was nice.

Valentin

1.0

Staff unwelcoming. Outrageous prices.