Restaurant Bellissimo
484 Chemin Bord-du-Lac Lakeshore
Commodités, services et plus
Avis pour Urban Crave
Les avis mentionnent souvent
airport(15) flight(11) breakfast(8) sandwich(7) poutine(6) tasty(5) smoked meat(4) quickly(4) quick(4) coffee(4) burger(4) matin(4)
Wish I'd read the reviews before ordering.
Had the falafel wrap. Super small portion, served with stale chips.
Waitress greeted me with a'what do you want?' In French. Asked her a question about the menu , she couldn't answer it but then proceeded to order it anyway. Then the machine prompted for tip suggestions for a takeout order … zero was the appropriate choice. Try smiling next time
1 star doesn't even describe how HORRIBLE the service is at this place. 3 tables & the lady took 10min to come see us & take our order. She's super slow & passive agressive. No wonder this place has 2 stars.
Was travelling home by myself without my fiancée, while very early in my pregnancy. Decided to get something to eat while I waited for my flight. Patricia came over & I told her what I'd like to order & she recommended something similar but a better deal. Was feeling very lonely, exhausted from my travels & she picked up on that very quickly. She came over a number of times to check on me & ensure I was okay & that I was enjoying my meal. As well as to ask if I needed anything. Her kindness & compassion made me feel so much better. & I was so grateful to see a friendly face. I've tried to call the restaurant a number of times to speak to a manager to express how wonderful she truly was. & how grateful I was to have had her as my server. I hope this message finds her. Thank you again from the bottom of my heart.
We had breakfast at Urban Crave at Montréal-Trudeau Airport & unfortunately the service really stood out. In a negative way.
Our server, Olivia, was quite rude. No smile, very short & dismissive answers, & an overall attitude that made us feel uncomfortable, almost as if we were an inconvenience. That alone left a bad impression & overshadowed the entire experience.
The food was okay. Not terrible, but nothing special. The dining area also wasn't very clean, with tables not properly cleared, though that was secondary compared to the service.
I understand airport locations can be hectic, but basic courtesy toward customers should still be expected.
We had a terrible experience with flight delays luggage left behind by the Toronto airport etc. came in here for a much needed drink & some fries. Our server was quick to greet us friendly & suggested wine for me. The fries were good & the atmosphere was nice.
The smoked meat was terrible & not as shown in the pictures in front of the restaurant. Basically cold cuts, heated & sandwiched with rye bread.
Extremely disappointing experience.
I waited several minutes at the hostess stand simply to be seated at the bar, without any acknowledgment. When I eventually went to the bar myself, the staff member was on a laptop & ignored me when I politely said'excuse me.' After repeating myself calmly, I was told'one minute' with the most aggressive voice I have ever ever heard. even though seating me would have taken seconds.
As a frequent traveler, this level of indifference & lack of basic courtesy is unacceptable. I left immediately.
For comparison, I went to Pork & Pickle right after & received EXCELLENT , attentive service. The contrast was striking.
Urban Crave has lost my business.
Bon service, bonne nourriture & prix abordables.
Très belle expérience.
Yeah, it's expensive for what it is…. It's an airport restaurant. Yeah, the foods not gourmet….. it's an airport restaurant.
Lighten up
Worst airport experience. The food is awful & tasteless. The service is slow. Seats are crowded.
I was traveling though Canada from Belgium & had a terrible experience here. After continuous delayed flights I came here to charge my phone & likely eat. After asking one of the host if they had charger ports they confirmed they did so they showed me where & sat me down. I then asked to purchase a fountain drink which I was told okay to. Before I knew it I guess the manager a lady with glasses can't remember her complete description came to me & said I had to buy something to sit. So I was confused because I just purchased a fountain drink but she informed me it must be alcohol for whatever reason. After hours of traveling I did not want to drink any alcohol so she stated I must purchase something from the menu. Which I did fries that were soggy & salty & I did not eat. I find it a terrible customer experience to force traveling customers to drink or buy what you prefer them to buy instead of what they want to buy. It screams sales are low & it will make a bad name for the business. Very unpleasant experience & I didn't experience this anywhere else in the Montreal aiport but here
VERY BAD SERVICE ZERO STAR FOR U'GEORGE' THE OLD MAN SERVER HERE AT URBANCRAVE YUL AIRPORT , U SERVED US VERY OLD UGLY GLASS, IN MY HOUSE I NEVER USE THIS KIND OF GLASS, BUT IN THE BAR HERE IN URBANCARVE, THEY STILL USES, BE A SHAME TO UR SELF'GEORGE'!!!
Cold fries, a smoked meat sandwich the size of my palm. A sliver of a pickle. Total waste of 30 $
Friendly fast service from the waitress though.
Delightful atmosphere & tasty food. I had the Asian pot stickers with a deliciously spicy sesame oil. I accompanied it with a lemon water & a creamy Bailey's! Excellent service as well from Kristine! Two thumbs up!
Our server was great with a lot of people to manage. Sabrina is a superstar & I loved my real Gin & soda after a week of all inclusive.
Was able to pop in for a quick breakfast before my flight, service was fast, food was hot & so good. Was in a hurry, sent my coffee with me in a to go cup. Will be back for sure.
4 hours later I'm still wondering what it is that I ate. What is on the menu is not reflected on the plate. No warning when items are missing. Twenty + dollars later I'm still bewildered
The breakfast was very good hot & served with a smile. The coffee is excellent. Thank you
I travel frequently, I found the food & service to be really good. I had the bacon cheeseburger with fries. Prices are in line with what you would expect at an airport. Special shout out to Robin for the great service. I'll be back.