Urban Crave

Valentin

1.0

Staff unwelcoming. Outrageous prices.

4 janv. 2026

sur Google

Emmanuil

1.0

The smoked meat was terrible & not as shown in the pictures in front of the restaurant. Basically cold cuts, heated & sandwiched with rye bread.

3 janv. 2026

sur Google

Fatima

1.0

Extremely disappointing experience.

I waited several minutes at the hostess stand simply to be seated at the bar, without any acknowledgment. When I eventually went to the bar myself, the staff member was on a laptop & ignored me when I politely said'excuse me.' After repeating myself calmly, I was told'one minute' with the most aggressive voice I have ever ever heard. even though seating me would have taken seconds.

As a frequent traveler, this level of indifference & lack of basic courtesy is unacceptable. I left immediately.

For comparison, I went to Pork & Pickle right after & received EXCELLENT , attentive service. The contrast was striking.

Urban Crave has lost my business.

26 déc. 2025

sur Google

Jay

5.0

Bon service, bonne nourriture & prix abordables.

Très belle expérience.

23 déc. 2025

sur Google

Alexia

5.0

Yeah, it's expensive for what it is…. It's an airport restaurant. Yeah, the foods not gourmet….. it's an airport restaurant.

Lighten up

22 déc. 2025

sur Google

Shadi

1.0

Worst airport experience. The food is awful & tasteless. The service is slow. Seats are crowded.

14 déc. 2025

sur Google

Ying

2.0

I was traveling though Canada from Belgium & had a terrible experience here. After continuous delayed flights I came here to charge my phone & likely eat. After asking one of the host if they had charger ports they confirmed they did so they showed me where & sat me down. I then asked to purchase a fountain drink which I was told okay to. Before I knew it I guess the manager a lady with glasses can't remember her complete description came to me & said I had to buy something to sit. So I was confused because I just purchased a fountain drink but she informed me it must be alcohol for whatever reason. After hours of traveling I did not want to drink any alcohol so she stated I must purchase something from the menu. Which I did fries that were soggy & salty & I did not eat. I find it a terrible customer experience to force traveling customers to drink or buy what you prefer them to buy instead of what they want to buy. It screams sales are low & it will make a bad name for the business. Very unpleasant experience & I didn't experience this anywhere else in the Montreal aiport but here

12 déc. 2025

sur Google

Dmitri

1.0

VERY BAD SERVICE ZERO STAR FOR U'GEORGE' THE OLD MAN SERVER HERE AT URBANCRAVE YUL AIRPORT , U SERVED US VERY OLD UGLY GLASS, IN MY HOUSE I NEVER USE THIS KIND OF GLASS, BUT IN THE BAR HERE IN URBANCARVE, THEY STILL USES, BE A SHAME TO UR SELF'GEORGE'!!!

9 déc. 2025

sur Google

Charles

1.0

Cold fries, a smoked meat sandwich the size of my palm. A sliver of a pickle. Total waste of 30 $
Friendly fast service from the waitress though.

4 déc. 2025

sur Google

Joy

5.0

Delightful atmosphere & tasty food. I had the Asian pot stickers with a deliciously spicy sesame oil. I accompanied it with a lemon water & a creamy Bailey's! Excellent service as well from Kristine! Two thumbs up!

30 nov. 2025

sur Google

Jennifer

5.0

Our server was great with a lot of people to manage. Sabrina is a superstar & I loved my real Gin & soda after a week of all inclusive.

18 nov. 2025

sur Google

Melissa

5.0

Was able to pop in for a quick breakfast before my flight, service was fast, food was hot & so good. Was in a hurry, sent my coffee with me in a to go cup. Will be back for sure.

6 nov. 2025

sur Google

Nathos

2.0

4 hours later I'm still wondering what it is that I ate. What is on the menu is not reflected on the plate. No warning when items are missing. Twenty + dollars later I'm still bewildered

3 nov. 2025

sur Google

Philip

5.0

The breakfast was very good hot & served with a smile. The coffee is excellent. Thank you

8 oct. 2025

sur Google

Doug

5.0

I travel frequently, I found the food & service to be really good. I had the bacon cheeseburger with fries. Prices are in line with what you would expect at an airport. Special shout out to Robin for the great service. I'll be back.

28 sept. 2025

sur Google

Pat

2.0

Powder-dry burger. I added a pack of mayonnaise & no luck. The food took time to arrive. The only thing they were fast at was getting the bill. There are better places to get food in the terminal.

2 sept. 2025

sur Google

Khadija

3.0

Nous y avons été avec mon conjoint ce 28 Juillet en aprés midi. La poutine que j'avais prise était excellente, le plat de mon conjoint, quoi que la portion était petite, c'était quand même bon. La seule note négative que j'ajouterai concerne le service. Au moment de payer, en ajoutant le pourboire à la machine, la serveuse mentionne (avec un ton plaintif & dur) que'le service n'est pas inclus dans la facture, ce n'est pas comme aux Etats-Unis'. Oui Mme j'en suis consciente, c'est pour celà que je rajoute un 5$ de plus à la facture de 50 que je trouve par ailleurs chère. Qu'est ce qui vous dit que j'ai + que ça dans mon compte? Est-ce mentionné quelque part que le pourboire était OBLIGATOIRE ? Oui je comprends parfaitement ce n'est pas évident, ils le méritent amplement ces montants, mais il ya la manière.. ça devient pitoyable & agaçant comment vous'exigez' indirectement ces tips. & pour couronner le tout, pas de merci ni de bonne journée puisque Mme semblait fâchée. Très dommage.

29 juil. 2025

sur Google

Carsicyul

5.0

Honestly, food good & service great.

24 juil. 2025

sur Google

Daniel

2.0

Service does not follow instructions ex type of eggs you want, & is slow

12 juil. 2025

sur Google

Emiliano

2.0

Totally overpriced which is to be expected but 25 dollars for 8 little nuggets of chicken is crazy

28 juin 2025

sur Google