Située au 8e étage de l’hôtel, la terrasse du William Gray est l’endroit par excellence pour profiter de la saison estivale. Avec une vue spectaculaire de la Place Jacques-Cartier et du fleuve Saint-Laurent, notre terrasse offre des vins estivaux aux arômes rafraîchissants, des cocktails et des bières ainsi qu’un menu de plats à partager.
La Terrasse William Gray est largement reconnue pour ses vues panoramiques imprenables sur le Vieux-Port et la ville de Montréal, créant une atmosphère exceptionnelle que les visiteurs qualifient de magique et idéale pour les grandes occasions. Le cadre sur le toit, agrémenté de dômes chauffés en hiver, permet aux clients de profiter du paysage tout au long de l'année dans un environnement chaleureux et sophistiqué. De nombreux clients soulignent la grande qualité des cocktails ainsi que les plats savoureux du menu, tels que le tartare de bœuf, la burrata et les plats de homard. Bien que certains trouvent le menu limité ou les prix plutôt élevés, la majorité des visiteurs souligne que l'expérience globale, associée à un service attentionné et professionnel, en fait une destination incontournable tant pour les résidents que pour les touristes.
Merci beaucoup a Marie-Lou pour une expérience incroyable. On est allé célébrer notre engagement & le service a été excellent. La vue du Vieux Montréal est incontournable à la terrasse, & les Hugo Spritz sont parfaits
Food was hit or miss among the plates. None lower than 3 stars, some were 5 based on everyone's interactions. Fig burrata was definitely good, the fish looked good, cheese plate so so, burger looked ok. Truffle fries were over rated.
They were struggling about with groups & juggling tables but we did get drinks & were direct in getting refills. Waitress did well - not her fault.
We had one issue where it was assumed that the bill would be 1... For 12 people & many had left so the remainders of us got stuck with it. Still had to be paid, but multiple confirmations on 1 bill or several should have been standard operating practice. Again, not to fault the server necessarily.
16 oct. 2025
sur Google
🍽️
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We stop here on our second day in Montreal - we didn't know where to eat & we decided to give a try at least if the food is not good to have a nice view of the old port.
We arrived without reservation & we got a table with a great view. We needed an extra chair for our staff & the waiter accommodated this request. We get a good selection of meals & at the end we spent 90 excellent minutes with good drinks, good food & a great view . If you have a moment & you want to enjoy food view & drinks give a try & stop by.
Terrace William Gray has a beautiful location & a stylish atmosphere, but our experience was unfortunately marked by poor communication & an overly rigid attitude.
We were a group of 20, & there was a misunderstanding about a minimum spending requirement of 3,000 Canadian dollars, which the restaurant claimed was confirmed by email. Initially, staff insisted that this amount was binding, regardless of what we actually consumed. For quite some time, there was no flexibility & no access to a manager, which made the situation frustrating & unprofessional. This is not something you expect from a modern, industrialized country like Canada.
After about an hour of discussion, the restaurant finally agreed to charge us only for what we had consumed, which we appreciated. However, it should not have required such a lengthy & tense discussion to reach a fair outcome. A minimum of 18% tip is also kind of like putting a gun to the guests head.
As for the food, it was mixed. The crispy shrimp & burrata cheese starters were both very good, but the main dishes were less convincing. The'fish of the day' was small & rather bland, while the alternative, the William Gray Beef Skewer, though nicely cooked, was overwhelmed by a bitter sauce.
The setting & a few of the starters were enjoyable, although too noisy for a high-end restaurant. The service & management approach were far below expectations, however. A more flexible & customer-focused attitude would go a long way toward making Terrace William Gray live up to its potential.
⭐?⭐?⭐?⭐?⭐? (10/10)
Une expérience exceptionnelle du début à la fin ! 🌟
Le service est rapide & attentionné, les repas sont tout simplement incroyables, & la vue est à couper le souffle 😍
Une qualité A1, autant dans l'assiette que dans l'ambiance.
Je recommande sans hésiter - un endroit à revisiter encore & encore ! 🍽?✨
Terrasse William Gray offers the perfect respite from Old Montreal siteseeing. The terrace seating is ideal for both good & inclement weather, with a retractable awning. The waitstaff were both attentive & excellent with advice.
