Overall, reviews of Poutineville depict generous portions and a wide range of poutine options, from classic to creative toppings inspired by different cuisines, with many finding the poutine tasty and comforting and the prices fair for the size. The atmosphere is described as casual and fun, with options like board games and a lively vibe that suits a quick bite or a relaxed evening. Service is frequently praised for friendliness, attentiveness and efficiency, though some visits note inconsistent experiences such as a slower or less engaged server, lukewarm poutine, or fries that were not hot. A few reviews mention smaller takeout portions or food that did not meet expectations, but many diners report positive experiences and would return, especially for the Montreal style and other signature poutines. The restaurant is also seen as family friendly with options for different tastes and dietary considerations, making it a reliable choice for groups, students or travelers looking for a big meal and a casual setting in downtown Montreal.
Sorry to say I wasn't a big fan of the poutine that I ordered from Poutineville. I came here because I wanted to try a good poutine & figured a place with the word in its name would be the right place to go. I ordered the large montrealer poutine for takeout & it just really didn't hit the spot for me. Maybe I just ordered the wrong thing but the flavour just wasn't really there for me, & the cheese wasn't as clumpy as I would have wanted it for a poutine. It felt a bit more'stew-like' to me. There is a chance that it might have tasted better if I had eaten it in the restaurant, but I was only a short 10 min walk away from my hotel.
Staff working here all seemed pretty nice though, & they seem to get a lot of delivery orders.
Nous sommes venus manger, ma copine & moi. La poutine était excellente, vraiment délicieuse ! Par contre, le service était très décevant. Le serveur a simplement déposé les ustensiles au milieu de la table sans rien placer, a lancé les menus au centre, puis est allé s'asseoir pour utiliser son téléphone. Dommage, car la nourriture mérite beaucoup mieux comme service.
We had a great experience at Poutineville Bishop! We ordered a large classic poutine & honestly did not expect such a generous serving size, it was almost the size of a full steak plate. For $13, that's amazing value.
The real highlight of our visit was our server, Zoe. She was incredibly friendly, polite, & helpful. What impressed us most was that she was running the entire (& busy!) restaurant on her own with about ten tables, & she handled everything calmly & professionally. That kind of service deserves recognition.
The classic poutine was satisfying & well made. Next time, we will definitely try one of the customized poutines: the menu has great options inspired by Canada, the US, Italy, & even Thailand 😊.
Highly recommend if you're in downtown Montreal & craving poutine.
Being from the US, each time I visit Canada I enjoy a nice dish of poutine or two on my trip. So far this has been my favorite. So many choices & everything I tried was amazing. If you order the large be prepared, they aren't lying, it's a lot of food. Luckily a nice hike up to Mt Royal burned off most of the calories.
The Montrealer was probably my favorite but it's hard to choose with options like the Hangover available as well.
The service was great & the atmosphere was relaxed & fun, with hockey on at night & curling during the day when I dined.
