Overall, reviews of Poutineville depict generous portions and a wide range of poutine options, from classic to creative toppings inspired by different cuisines, with many finding the poutine tasty and comforting and the prices fair for the size. The atmosphere is described as casual and fun, with options like board games and a lively vibe that suits a quick bite or a relaxed evening. Service is frequently praised for friendliness, attentiveness and efficiency, though some visits note inconsistent experiences such as a slower or less engaged server, lukewarm poutine, or fries that were not hot. A few reviews mention smaller takeout portions or food that did not meet expectations, but many diners report positive experiences and would return, especially for the Montreal style and other signature poutines. The restaurant is also seen as family friendly with options for different tastes and dietary considerations, making it a reliable choice for groups, students or travelers looking for a big meal and a casual setting in downtown Montreal.
Ordered a Mexicana poutine & somehow got upgraded to a jalapeno mountain survival challenge documentary (didn't ask for extra… or a lifetime supply).
There were so many jalapenos I had to perform surgery just to find the fries underneath. Even the waitress took a picture like it was a rare wildlife sighting.
Also asked for green onions… they must still be on their way.
Food service was quick & good staff. Zoe (our waitress) made us feel at home & was super nice friendly helpful & great smile, (rare to see this in any restaurant nowadays. Poutines done very well & great big portions (ordered the bigger size poutines). Thanks for everything guys keep up the great work
Mar 28, 2026
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Tried Poutineville & overall, it was a solid experience. The food was good definitely satisfying if you're craving poutine but it didn't quite have that standout'wow' factor that sets it apart from other spots.
That said, the pricing was reasonable, which makes it an easy choice if you're looking for something casual without breaking the bank. What really stood out was the service & ambiance, both were great & made the whole experience enjoyable.
Sorry to say I wasn't a big fan of the poutine that I ordered from Poutineville. I came here because I wanted to try a good poutine & figured a place with the word in its name would be the right place to go. I ordered the large montrealer poutine for takeout & it just really didn't hit the spot for me. Maybe I just ordered the wrong thing but the flavour just wasn't really there for me, & the cheese wasn't as clumpy as I would have wanted it for a poutine. It felt a bit more'stew-like' to me. There is a chance that it might have tasted better if I had eaten it in the restaurant, but I was only a short 10 min walk away from my hotel.
Staff working here all seemed pretty nice though, & they seem to get a lot of delivery orders.
Nous sommes venus manger, ma copine & moi. La poutine était excellente, vraiment délicieuse ! Par contre, le service était très décevant. Le serveur a simplement déposé les ustensiles au milieu de la table sans rien placer, a lancé les menus au centre, puis est allé s'asseoir pour utiliser son téléphone. Dommage, car la nourriture mérite beaucoup mieux comme service.
We had a great experience at Poutineville Bishop! We ordered a large classic poutine & honestly did not expect such a generous serving size, it was almost the size of a full steak plate. For $13, that's amazing value.
The real highlight of our visit was our server, Zoe. She was incredibly friendly, polite, & helpful. What impressed us most was that she was running the entire (& busy!) restaurant on her own with about ten tables, & she handled everything calmly & professionally. That kind of service deserves recognition.
The classic poutine was satisfying & well made. Next time, we will definitely try one of the customized poutines: the menu has great options inspired by Canada, the US, Italy, & even Thailand 😊.
Highly recommend if you're in downtown Montreal & craving poutine.
