Globalement, Pointe Claire Deli est perçu comme un endroit cosy et lumineux avec une ambiance détendue où les plats généreux et savoureux, des pommes de terre du petit-déjeuner aux spécialités comme le Philly grilled cheese ou les huevos rancheros, séduisent la majorité des clients; le service est souvent chaleureux et efficace et le lieu est apprécié pour sa carte variée, y compris des options sans gluten, ainsi que pour le rapport qualité-prix et l'ambiance conviviale. Des retours critiques portent sur des aspects pratiques et organisationnels tels que des espaces parfois serrés dans les cabines, des règles d'accessibilité pouvant gêner les familles avec poussettes ou personnes à mobilité réduite, des variations de service selon le personnel et des éléments de présentation des plats; certains trouvent aussi que le café n'est pas inclus avec le petit-déjeuner et que le décor gagnerait en modernisation. Malgré cela, de nombreux visiteurs disent vouloir revenir pour goûter d'autres plats et profiter de l'ambiance et de la localisation pratique près de l'aéroport.
One of the dishes was undercooked, which is unacceptable. We informed the staff, & although they replaced it, there was no apology from management. Food safety should be a priority.
IF YOU HAVE KIDS - SKIP THIS PLACE. NO HIGH CHAIRS NO CHANGING TABLES.
I have always loved this place, food is incredible but if you have kids I would skip it. From the sign that says no strollers (which I can understand because the place is small) but then when I came in with my 3 year old & 8 month old not even thinking twice that of course they would have a high chair.. NOPE not one all they have is ONE'booster' that has zero attachments. Luckily I had my own booster in the car. It's surprising to me that a family run restaurant or restaurant in general wouldn't try even a little to accommodate families. Might as well put a sign outside that says no kids allowed. We had originally sat in a booth with the loose booster my baby almost fell under the table then I said ok I'll just hold her but the booths are so tight she was squished. I realized I had my booster in my car so I asked if we could switch to another table in the back with chairs.. the man at the front was seemingly annoyed (maybe I was just being sensitive because I was so extremely flustered but now after reading all the other reviews about kids & having a negative experience I must have been picking up on something) I then began transferring all my stuff to the other table (alone with two kids it took a few trips) no one offered to help me.. my baby with one sock (the other had fallen under the table I gave up on trying to get it) & my toddler almost in tears (I wasn't far behind) I don't know if I'll go back certainly not with my kids. You are in the hospitality business.. from what I read the owner says it's not a play ground which I agree. We were not bothering anyone I made sure my daughter didn't climb on the booths didn't touch the mirror & cleaned up after myself as best I could when I was done. I don't know there needs to be a middle ground somewhere or just make your establishment adults only ? Or at least make it visible online that you don't accommodate young children? Just an idea!
1 mars 2026
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Absolutely delightful & memorable brunch experience at Pointe Claire Deli! The joint is cozy, well lit & simply a feel-good spot. We got the raspberry tiramisu mascarpone pancake, the fried chicken & hot cakes plate ( comes with green onion cheesy pancakes & some delicious spicy maple sauce ), a side of bacon & the mother clucker brioche bun sandwich. Both coffee-cocktails were delicious. Everything was so good & flavourful ! Portions were super generous & every dish had a lovely presentation. Our server, Sara, was kind & friendly, a big ray of sunshine ! She's killing it :) Cannot wait to come back & try more of their super extensive menu.
Went there for lunch yesterday around 11h45 for lunch. Place was full but there was no waiting. Waitress 5/5. Ticket time a little long but worth it.
My husband had fried chicken & eggs. I had sime kind of hamburger with bacon tomato mayo with yellow sweet buns. It was delicious. Just can't remember the name. Smashed potatoes, different but tasty.
Things to fine tune: learn how to present the food. When it arrived, our plates looked unattractive & unappealing.
Would def go back.
The place needs an overall lift, it looks neglected.
Food & service 5 ⭐?
Also, not wheelchair friendly/access or bathroom.
Lots of parking
Super local restaurant!!! Best sweet patato fries ever, nice & crispy.
Jalapeno popper burger was excellent as well.
The food went in so fast we forgot to take pictures but next time will do for sure.
Service was also excellent.
It was trivia night & it gave it a great atmosphere.
So we went went back today & still 5 stars.
Philly Steak was perfect!
The proof is the empty plate…
28 janv. 2026
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I'm disappointed to leave this review as the Pointe-Claire Deli is one of the only places in Valois to go for a sit down meal. However, as a new mom, the no stroller rule is rough. I understand that it's a tight fit, but it makes it hard to go there with a baby, & I think the owners intended for that. It's also not breastfeeding friendly as the booths are too small. The table is too close to the body. Therefore, it's also not accessible to people in bigger bodies. Finally, there is no change table option in either of the bathrooms. I do like the food very much & the relaxed vibe. The servers have always been attentive. But I just feel it's not mom/ family friendly.
I've been here a few times now & it seems that this restaurants continuous problem is their staffing issues. It took us a long time to even be acknowledged after we were seated, then it took longer than usual to receive our meal. There was no check in while we were eating. There were other patrons being told it was going to be a 20-25 minute wait for a table even though there was no line & open booths.
My favourite breakfast/brunch spot! Service is always good despite how busy they are. The food is top notch! I've never made a reservation but usually only 2 people - if you're a group you definitely want to reserve in advance. My only complaint is that the booths are quite small, so if you're more than 2 people seating is tight
15 déc. 2025
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I loved my first time trying their breakfast. It was amazing! They might have the best breakfast potatoes in all of Montreal. Such good quality ingredients & flavors, & great price too!
Excellent food taste & portions for breakfast. We were very pleased with the meal itself. The service was prompt & agreable. We were however served lukewarm water to drink when we asked for water, & we were a little disappointed that coffee is not included with breakfasts which are $20+ for most options. We were also seated right infront of a big vent with ice cold AC, which must be nice during summer, but it was on in late October & we spent our entire meal in coats.
31 oct. 2025
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The huevos rancheros were great! Potatoes are also very good but impressive how they have such a good menu. The carrot-cake pancakes were also fantastic!
I LOVED it. From the moment you pass trough the door you know where you are, who they are as business owner & what you're about to get. Boy did it not dissappoint! Tex mex americana vibe, great food, nice playlist. It was everything I was hoping for & more!
I've been hesitant to write this review for a long time, because I really wanted to love this place. I've been going to the Pointe-Claire Deli since before the new owners bought it during Covid, & I was genuinely excited to see it given new life. The decor & vibe inside are lovely… cozy, bright, & full of potential.
That being said, over time the place has become increasingly unwelcoming. The prices have gone up quite a bit, & while I was surprised when they removed the free coffee with breakfast, I shrugged it off. Then the high chairs for kids disappeared, which was explained as a safety issue. Again, not the end of the world. But when I brought a friend with a toddler who had never been before, she was taken aback by the sign in the window saying'loud kids must be escorted out.' I completely understand wanting a peaceful dining environment, but the tone of the message felt unnecessarily harsh. I was embarrassed that I'd recommended the place to her, because it just didn't feel friendly. Still, that wasn't enough to stop me from returning.
Unfortunately, what has finally made me stop going is the attitude & customer service. The younger staff are always kind, polite, & accommodating, truly a pleasure. But whenever the woman I believe to be the owner is working, I instantly regret sitting down. She is consistently curt, avoids eye contact, & gives off the impression that customers are a bother.
To give a few examples: my table of five once asked for ketchup & received one tiny paper - barely bigger than what you'd get at a fast food place. Another time we asked for water for everyone, & only two glasses were brought. On my last visit, there was a piece of paper still attached to the slice of cheese in my burrito. I didn't mention it because she was so unapproachable, but I left it on my plate thinking she might at least acknowledge it when clearing the table… she didn't.
After dozens of visits, I've decided I won't be going back, simply because I don't feel welcome. It's such a shame, because it's one of the only spots in Valois that doesn't have that friendly, neighborhood warmth. When the younger staff are running things, the place feels completely different; relaxed, pleasant, & inviting. They're wonderful & deserve credit. I truly wish them all the best in the future.
