Pointe Claire Deli

Zoe

3.0

IF YOU HAVE KIDS - SKIP THIS PLACE. NO HIGH CHAIRS NO CHANGING TABLES.
I have always loved this place, food is incredible but if you have kids I would skip it. From the sign that says no strollers (which I can understand because the place is small) but then when I came in with my 3 year old & 8 month old not even thinking twice that of course they would have a high chair.. NOPE not one all they have is ONE'booster' that has zero attachments. Luckily I had my own booster in the car. It's surprising to me that a family run restaurant or restaurant in general wouldn't try even a little to accommodate families. Might as well put a sign outside that says no kids allowed. We had originally sat in a booth with the loose booster my baby almost fell under the table then I said ok I'll just hold her but the booths are so tight she was squished. I realized I had my booster in my car so I asked if we could switch to another table in the back with chairs.. the man at the front was seemingly annoyed (maybe I was just being sensitive because I was so extremely flustered but now after reading all the other reviews about kids & having a negative experience I must have been picking up on something) I then began transferring all my stuff to the other table (alone with two kids it took a few trips) no one offered to help me.. my baby with one sock (the other had fallen under the table I gave up on trying to get it) & my toddler almost in tears (I wasn't far behind) I don't know if I'll go back certainly not with my kids. You are in the hospitality business.. from what I read the owner says it's not a play ground which I agree. We were not bothering anyone I made sure my daughter didn't climb on the booths didn't touch the mirror & cleaned up after myself as best I could when I was done. I don't know there needs to be a middle ground somewhere or just make your establishment adults only ? Or at least make it visible online that you don't accommodate young children? Just an idea!

Ruby

3.0

I'm disappointed to leave this review as the Pointe-Claire Deli is one of the only places in Valois to go for a sit down meal. However, as a new mom, the no stroller rule is rough. I understand that it's a tight fit, but it makes it hard to go there with a baby, & I think the owners intended for that. It's also not breastfeeding friendly as the booths are too small. The table is too close to the body. Therefore, it's also not accessible to people in bigger bodies. Finally, there is no change table option in either of the bathrooms. I do like the food very much & the relaxed vibe. The servers have always been attentive. But I just feel it's not mom/ family friendly.

Cameron

3.0

I've been here a few times now & it seems that this restaurants continuous problem is their staffing issues. It took us a long time to even be acknowledged after we were seated, then it took longer than usual to receive our meal. There was no check in while we were eating. There were other patrons being told it was going to be a 20-25 minute wait for a table even though there was no line & open booths.

Steph

5.0

My favourite breakfast/brunch spot! Service is always good despite how busy they are. The food is top notch! I've never made a reservation but usually only 2 people - if you're a group you definitely want to reserve in advance. My only complaint is that the booths are quite small, so if you're more than 2 people seating is tight

Kim

5.0

I went to the Pointe-Claire Deli the other day & had the best sandwich I have ever had in my life. Seriously. It is called the Philly grilled cheese, a scrumptious mix of braised beef, Swiss cheese, peppers (I asked for no green ones), & onions on sourdough bread. There was a sauce too. It was served with the crispiest home-fried potatoes, ever. My friend had an Avo & Pico benedict that she really enjoyed. Service was super friendly. I liked the atmosphere. The place is very clean. The new owners kept the same booth seating as the restaurant had for years, which was comfortable. The music was chill. Overall, a great dining experience. Looking forward to returning soon. Note that the sandwich I ordered is available as part of the lunch menu, which starts at 11.00. Breakfast is served until closing.

Catherine

2.0

I've been to the deli maybe a dozen time in the past few years. Since having a baby, I was disappointed with their service. We were 4 adults & my 13 month old (super calm), we were told we had a 20 min wait, that's fine. However we were asked to wait outside (even if in May it was quite cold). There was a booth with a friend of mine that was about to leave & we weren't able to stay there & at the bar to wait for a place to open up (no one else was waiting for a table at the time). I've loved my time spent at the deli in the past, but will not be coming back after this experience.