Overall Pointe Claire Deli is fondly regarded for its cozy atmosphere, strong brunch menu and generous portions, with many diners raving about items like huevos rancheros, smashed potatoes, avocado toast with halloumi and the fried chicken plates, and praising friendly service and a laid back vibe when staff are at their best. Despite the praise, reviews frequently flag family friendliness as a concern due to no high chairs or changing tables, stroller restrictions and tight booths, while some customers note accessibility and bathroom limitations; service can be variable and prices sometimes feel high for the value, though others celebrate the quality and atmosphere and say they will return.
old diner vibe.. our food was not hot when it came to our table so we told the waitress who immediately offered to reheat them but we were a bit pressed for time & declined
later she came to tell us that she would give us a 25% discount because of the food temperature... she was real pro-active & just that gesture is a guarantee we will return
as for the food, we had breakfast & apart from needing to be hotter, it tasted good
Not sure if this in other comments & that's on me for not checking. However, you'd think that a place open for breakfast during the day would have high chairs available or at least a booster with straps. I had to use my sweater to tie my toddler to the booster. The food & Caesar were also pretty bland especially for the price. Cost me around $70 because there was no real'kids' items & got'bunny butt pancakes'. Will not return.
Apr 8, 2026
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The best place for breakfast & lunch,
The food, the service & the atmosphere- 10/10.
Make sure to just go & try out the place at least before leaving a review, as I saw a lot of reviews were under the influence of some Karen that didn't had her way.
But in general best place in town
Great great great diner. Absolutely recommend stopping in for lunch. We tried the braised beef Benny, chicken & cakes, mother clucker, & carrot cake pancake. Carrot cake pancake was probably the greatest pancake I've ever had in my life. Service is great & food is better, don't miss this place.
What I like about this place is the homey vibes to it. The West Island has too many big chains or big restaurants but this one's different. The French toast was different: more like a fluffy Japanese pancake but amaze.
One of the dishes was undercooked, which is unacceptable. We informed the staff, & although they replaced it, there was no apology from management. Food safety should be a priority.
Mar 3, 2026
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IF YOU HAVE KIDS - SKIP THIS PLACE. NO HIGH CHAIRS NO CHANGING TABLES.
I have always loved this place, food is incredible but if you have kids I would skip it. From the sign that says no strollers (which I can understand because the place is small) but then when I came in with my 3 year old & 8 month old not even thinking twice that of course they would have a high chair.. NOPE not one all they have is ONE'booster' that has zero attachments. Luckily I had my own booster in the car. It's surprising to me that a family run restaurant or restaurant in general wouldn't try even a little to accommodate families. Might as well put a sign outside that says no kids allowed. We had originally sat in a booth with the loose booster my baby almost fell under the table then I said ok I'll just hold her but the booths are so tight she was squished. I realized I had my booster in my car so I asked if we could switch to another table in the back with chairs.. the man at the front was seemingly annoyed (maybe I was just being sensitive because I was so extremely flustered but now after reading all the other reviews about kids & having a negative experience I must have been picking up on something) I then began transferring all my stuff to the other table (alone with two kids it took a few trips) no one offered to help me.. my baby with one sock (the other had fallen under the table I gave up on trying to get it) & my toddler almost in tears (I wasn't far behind) I don't know if I'll go back certainly not with my kids. You are in the hospitality business.. from what I read the owner says it's not a play ground which I agree. We were not bothering anyone I made sure my daughter didn't climb on the booths didn't touch the mirror & cleaned up after myself as best I could when I was done. I don't know there needs to be a middle ground somewhere or just make your establishment adults only ? Or at least make it visible online that you don't accommodate young children? Just an idea!
Absolutely delightful & memorable brunch experience at Pointe Claire Deli! The joint is cozy, well lit & simply a feel-good spot. We got the raspberry tiramisu mascarpone pancake, the fried chicken & hot cakes plate ( comes with green onion cheesy pancakes & some delicious spicy maple sauce ), a side of bacon & the mother clucker brioche bun sandwich. Both coffee-cocktails were delicious. Everything was so good & flavourful ! Portions were super generous & every dish had a lovely presentation. Our server, Sara, was kind & friendly, a big ray of sunshine ! She's killing it :) Cannot wait to come back & try more of their super extensive menu.
Went there for lunch yesterday around 11h45 for lunch. Place was full but there was no waiting. Waitress 5/5. Ticket time a little long but worth it.
My husband had fried chicken & eggs. I had sime kind of hamburger with bacon tomato mayo with yellow sweet buns. It was delicious. Just can't remember the name. Smashed potatoes, different but tasty.
Things to fine tune: learn how to present the food. When it arrived, our plates looked unattractive & unappealing.
Would def go back.
The place needs an overall lift, it looks neglected.
Food & service 5 ⭐?
Also, not wheelchair friendly/access or bathroom.
Lots of parking
Super local restaurant!!! Best sweet patato fries ever, nice & crispy.
Jalapeno popper burger was excellent as well.
The food went in so fast we forgot to take pictures but next time will do for sure.
Service was also excellent.
It was trivia night & it gave it a great atmosphere.
So we went went back today & still 5 stars.
Philly Steak was perfect!
I'm disappointed to leave this review as the Pointe-Claire Deli is one of the only places in Valois to go for a sit down meal. However, as a new mom, the no stroller rule is rough. I understand that it's a tight fit, but it makes it hard to go there with a baby, & I think the owners intended for that. It's also not breastfeeding friendly as the booths are too small. The table is too close to the body. Therefore, it's also not accessible to people in bigger bodies. Finally, there is no change table option in either of the bathrooms. I do like the food very much & the relaxed vibe. The servers have always been attentive. But I just feel it's not mom/ family friendly.
I've been here a few times now & it seems that this restaurants continuous problem is their staffing issues. It took us a long time to even be acknowledged after we were seated, then it took longer than usual to receive our meal. There was no check in while we were eating. There were other patrons being told it was going to be a 20-25 minute wait for a table even though there was no line & open booths.
Dec 30, 2025
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My favourite breakfast/brunch spot! Service is always good despite how busy they are. The food is top notch! I've never made a reservation but usually only 2 people - if you're a group you definitely want to reserve in advance. My only complaint is that the booths are quite small, so if you're more than 2 people seating is tight
I loved my first time trying their breakfast. It was amazing! They might have the best breakfast potatoes in all of Montreal. Such good quality ingredients & flavors, & great price too!
