We are committed to providing you with an exceptional dining experience every time you walk through our doors. Our restaurants feature a blend of high-quality, Chinese-inspired cuisine and exceptional hospitality in a contemporary bistro setting. Each dish on our menu is prepared to order using the freshest and highest quality ingredients with attentive counter service and take-out flexibility. At P.F. Chang's you are surrounded by a unique environment combining influences of Chinese and American cultures. A panoramic, hand-painted mural depicting 12th century China, is visible from the main dining room and commands attention as the restaurant's centerpiece, while several terra-cotta warriors stand guard. Our majestic 11 ft. tall horses grace the entrance to many of our restaurants. The horse symbolizes the original Forbidden City in China, which was built for China's first emperor Qin Shi Huangdi. These elements showcase the cuisine and create a stylish, comfortable, upbeat dining experience for our guests.
Overall, PF Chang's reviews describe a stylish, modern atmosphere with generous portions and consistently flavorful dishes that appeal to casual dinners, celebrations, and gluten-free dining. The service is described as attentive and friendly on many visits, though several reviews note slower or inconsistent service during busy times and some customers had to flag issues with timing or accuracy. Dishes such as dumplings, lettuce wraps, Mongolian beef, pad Thai, and crispy honey chicken are frequently praised for freshness and balanced seasoning, and portions are often considered worth the price. A number of comments highlight the menu's sharing concept and the ability to accommodate allergies or gluten-free preparations. Conversely, some experiences mention louder environments from large groups, dishes arriving lukewarm or overly salty, and occasional unprofessional conduct by staff. Despite these variances, many patrons express loyalty and a wish to return, citing memorable celebrations and reliable quality, while noting that experiences can vary by location and crowd size.
Vibe is great but the food is just okay. There tends to be an issue with salt levels of their food. The beef broccoli was the best dish we had (slightly over salted), the wonton soup was too salty & the noodle dish didn't taste like much. The crispy honey chicken wasn't very crispy.
I highly recommend the peanut butter panfried dumplings??
Very disappointed with my experience at P.F. Chang's today.
I'm a regular customer & placed a pickup order earlier, but when I got home the Mongolian beef was extremely salty as if the salt shaker had fallen into the dish. It honestly made me wonder if the food is tasted before being served. The hot & sour soup was also very watery & nothing like the usual consistency I'm used to.
I called to share my feedback & asked that my complaint be passed on to a manager. The only response I received was'I'm sorry to hear that,' with no offer to replace the meal, exchange it, or make things right.
Very disappointing customer service, especially from a place I normally enjoy & support.
Feb 27, 2026
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Very excellent food & friendly staff! I really appreciate the service & hospitality! Tastes so good the shrimp dynamic appetiser, we ordered Phad Thai, fried Dumplings, soups, fried rice & beef broccoli! It great place for gathering !!
P.F. Chang's is a solid spot for Asian-inspired food with a nice, modern vibe. The lettuce wraps & Mongolian beef are always favorites, & portions are generous. Service is usually friendly & efficient, & the atmosphere works well for both casual dinners & special occasions. Prices are a bit on the higher side, but the quality & consistency make it worth it. Would definitely come back.
1st visit with spouse & friends
Pros:
Michael H offered great service, tips, honest recommendations all with a great smile & attitude, we would GO back for him not the food, 5 ⭐?👍🏼
Litchi martini was very good🍸
Affogato was great way to end the evening
Portions are very generous
Cons:
Fried salt/pepper calamaris were tough/overcooked
Singapore noodles were lackluster, I've had much tastier ones in many other Asian restaurants 🍜
Crispy beef, too sweet
After hearing a lot about P.F Chang in the US, coming from Toronto, i was excited to try one here in Laval. We were able to be seated right away & provided with the menu. We were given the $25 lunch combo menu only. Only when I am about to put my review here that I realized there were an actual full menu. I am not sure why we were not provided w that, somewhat dissapointed. We ordered mongolian beed w spring roll & a few kid meals. The food was delicious. The only improvement is the mongolian beef has too much rice for the amount of beef & the green onion is overkill. I would visit again to try other dish that isnt on the lunch combo menu
Came here for the first time a couple of weeks back. Never had P.F. Chang's before. Had the beef & lettuce as the appetizer & chicken for the main. Food was good but I felt that a lot of it tasted the same. Service was great & the people were very friendly. I definitely recommend! Don't forget to follow me.
Beautiful restaurant with a cool chill vibe! Went there with my boyfriend for the first time last night & everything was amaaaaaazing! A huuuge shout out to our smiley, sweet, awesome waiter Jonathan who is the absolute best! For cocktails we had Strawberry Daiquiri & spicy Margarita. We had delicious lettuce & chicken wraps for our appetizer. We had the delicious Mongolian Beef & the Sesame chicken, both served with bowls of rice! Can't wait to go back to this fabulous restaurant! Definitely 5-stars!
May 26, 2024
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Overall this is a very nice restaurant. The food was delicious & looked exactly as their pictures online. We were 4 adults & shared 3 main plates & 2 appetizers. Next time we'll forgo the appetizers & share 4-5 main plates. Our biggest disappointment was that some of the main plates had alot more filler ingrediants than the main item listed on the dish & that were not really edible. For example, the beef in the Mongolian Beef plate, was tastey & very tender but the long stemmed green onions were not very edible & the plate was filled with them. Same for the salt & pepper shrimp plate. The Shrimps were excellent but were outnumber by the chili peppers. Would I visit again - probobly but will be more careful as to the plates I order. Each main plate comes with a side of white rice that can be upgraded to fried rice, or a type of noodle. The portion of this side was enough to share with 3-4 people. Each main plate also has enough to share with about 3-4 adults. We found the dumplings too small but the Change lettuce chicken wraps were a hit & well portioned.
Ive been going there for years & the food is usually really good but the past two time I have ordered from there the Mongolian beef was dry & not even well mixed in the sauce & this time left me feeling not too good.
Thank you for a tasty experience! Thanks to our waiter Danny, we chose the sesame chicken & Mongolian beef as mains. Fried dumplings with peanut sauce, tasty shrimp to start Yum! I will return for my birthday 🎉. The atmosphere was happy & ✨. Arrive early for parking, we went on a Friday at 4:45. Casual but has a chic feel. 5 stars!
To our taste, it's the best asian food in North America, the first time tried it was in Florida & we have been going since then. It's more expensive than other asian places, but it's so good, in the pictures you have the Mongolian beef, PF Chang chicken & Chang's fried rice. But best of all is their friendly services & politeness , if you've never been, you have to try it, but reservations is a must if you come during rush hours or with a lot of people.
Mar 14, 2024
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I just love love & love this place! It's changed hands which is great! As it's open at lunch & dinner, we had my regular Pad Thai combo, & my husband the crispy beef... just yum, & a generous portion to boot! We went again & we weren't disappointed.... & my friends are taking me back for my birthday.... We like sitting on the bar side, Matthieu is a great server! Merci 🙏🏼
We ordered Dynamite Shrimp, Mongolian Beef & Crispy honey chicken. Honestly, the food was average. Not flavourful & even didn't come hot. The dynamite shrimp wasn't crunchy & not saucy enough. The chicken was way off. I am sad because we drove quite a distance for it. & the prices were higher for the portions & quality we got..so id say take ur money & time elsewhere
Kung pao chicken was too salty, almost inedible (we wondered if too much fell in by mistake). Noodles & Mongolian beef were good but way oilier than usual. Server was nice.
Nous avons été déçu du service & surtout de la nourriture, notre poulet au miel semblait sous cuit & pas croustillant & notre cripy beef était loin d'être crispy. Nous sommes des clients réguliers & n'avons jamais eu de problèmes avant. Nous sommes pas du genre à retourner des assiettes, je voulais juste que vous soyez au courant.
