Osmo X Marusan
OUVERT8:00 (am) - 18:00
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Avis pour Osmo X Marusan
Les avis mentionnent souvent
sando(121) cafe(110) matcha(103) sandwich(81) coffee(75) drink(74) vibe(71) latte(71) curry(69) music(68) recommend(52) tamago(49)
I came here just after 2 p.m. specifically for the egg sando, only to find out they were sold out. Since I hadn't come up with a backup plan, I let the really kind hostess pick both my sandwich & coffee for me. You order, grab a seat, & wait for your name to be called when everything is ready.
The restaurant is easy to miss. It's set back from the street &, partially hidden behind overgrown weeds & litter. Once you find it, the space is actually below street level & has a retro, almost 1970s bunker-like vibe. There's plenty of indoor & outdoor seating, though some of the less-used furniture & fixtures could use a good dusting.
I ended up with the karaage sando & a matcha. The matcha was strong, which I appreciated. The sandwich was very meaty, though I wasn't a fan of some of the rib meat pieces.
Overall, I'd say it's a hipster hangout with a solid menu. Just be sure to get there before the kitchen closes at 3 p.m. & even earlier if you have your heart set on something specific.
C'est génial!!!! I love a place that unapologetically commits to a vibe. Don't get me started on the loud immaculate music, I LOVE IT. In a sea of the cookie cutter coffee shop, Osmo takes you underground...with a suspended disco ball & delicious lattes & food. I dunno why people bother describing food when yall have mouths & tongues. Don't take my word for it, give your mouth & senses a gift.
I was really excited to try Osmo, which makes today's experience even more disappointing.
I arrived & joined the queue to order while waiting for a friend to meet me. I placed my coat on a table to save a seat, which is something many customers naturally do in busy cafés. A few minutes later another customer came over & told me that because he had ordered before me, the table was his. I politely told him I didn't really agree & suggested he speak to the staff if there was an issue rather than confronting me directly.
Instead, he sat down at the table anyway & got the staff involved. What surprised me most was that the staff immediately sided with him & told me that because he had ordered first, he was entitled to the table.
It honestly left me feeling really uncomfortable & disrespected. Even if that's the café's policy, the whole situation could have been handled with a lot more courtesy & professionalism. As a customer, I didn't feel valued at all.
I ended up leaving straight away without ordering anything, & sadly I won't be returning or recommending Osmo to others. Really disappointing!
Do not accept cash. Also they do not have outlets to plug in a laptop or charge a.mobile, so bear that in mind. Fair warning.
Took Pork Katsu Sando with Matcha & Matcha cookie. Sandwich was tender & well marinated/seasoned. Will have to come back for the egg sandwich. Matcha & Cookie were very good. Loved the location, like an underground concrete bunker peeking at the sunlight.
This restaurant delivered a very enjoyable experience. The employees were polite & helpful, the ordering process was efficient, & the food tasted fresh. The atmosphere added to the overall comfort of the visit. I'll definitely be returning soon.