Madame Poulet appears to be a crowd favorite for fried chicken with generous portions, a wide range of chicken burgers and sides, and a bright clean modern space that often feels welcoming for families. Reviews consistently highlight friendly attentive service and quick dining experiences, with many customers praising the staff for making them feel at home and helping them choose from the menu. The chicken is described as crispy, juicy and well seasoned, with sauces and sides like waffle fries and mac and cheese earning high marks, and the restaurant is noted for fast service, reasonable prices, and a comfortable casual vibe, including a kid friendly play area in some locations and a closed section for children with screens. A handful of comments call out occasional slow service during peak times, a few concerns about price or certain items being oily or underseasoned, and one critique about a cashier's language approach. Overall Madame Poulet is viewed as delivering tasty comforting chicken with bold flavors, reliable quality and a mostly positive welcoming experience prompting frequent returns and recommendations across locations.
Marie & Mohammed were amazing! They brought us the food, complimentary brownies for dessert & the food came out perfect! Tastes amazing & no mistakes were made (we made a lot of modifications to our sandwiches & ordered extra sauces) nothing was missing overall 10/10, would recommend.
Super good service. Milena was very attentive & she even sang happy birthday to our friend which was very thoughtful & fun of her. I would definitely recommend people to come
Zahra took the time to walk us through the menu & we loved the wrap she recommended. Poutine was good too! Chicken is not oily & the wrap really was refreshing & juicy. I recommend the Halal bacon. Will definitely come again!
It was our first time going to this chain & the manager was the one who helped us pick everything. She was so sweet & funny! & the food was insanely good! Cannot recommend it enough
This fried chicken location is new to the West Island (open about two weeks ago) & newest Madam Poulet restaurant. Their variety of fried chicken sandwiches is said to be their signature dish according to their loyal followers.
So that is the meal I decided to try out. The sandwich itself had a very sizeable, crunchy, crispy crust. The sandwich was juicy & tasty. I wish they would add a little bit more condiments but in general, it was a very good sandwich. In addition, the waffles fries were crispy as well.
The restaurant had very good & friendly service. Decor is modern & extremely clean. Bright lights & high ceilings create a nice open feel though I believe it's mainly to dissipate the fried odour from the cooking.
Prices are reasonable & they have table service after you order at the counter. There's even two self ordering stations beside the counter but they weren't operational when I visited. Seating is about 50. Plenty of parking. Would recommend for chicken sandwich enthusiasts in the West Island.
Update: Returned to MP for lunch & had the MP Chou burger & it was still delicious.
Milena served us & she was polite & friendly!
Still recommend for a nice chicken sandwich!
my first time being in this location & it must visit with friends & family, the food & the service provided by the lovely Zahra was excellent & insightful, she recommend the right meal for your taste, definitely worth your money & time :)
Finally tried Madame Poulet & I have to say we were not disappointed. It was a pleasant experience from the service, to the ambiance & food. Zahra our server was amazing, i absolutely love the MP sauce she recommended. We'll definitely be back. Thank you.
Jan 23, 2026
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Had a great experience at Madame Poulet. Very clean establishment. The chicken tenders were moist & crispy. Marie provide very friendly service. Highly recommend. I even bought take out to bring home for the kids after.
Amazing food, service & ambiance! Had the Tomacluck & BLT combos. Everything was delicious! Chicken was crispy, not too oily, Mac & cheese was flavorful, onion rings were crunchy & well seasoned, & the BLT was super filling. Had leftovers for another meal.
The place is newly renovated & clean. The staff is attentive & even checked on us during our meal. They even helped pack up everything neatly in a takeaway bag & brought it back to our table. Definitely recommend!
