Madame Poulet appears to be a crowd favorite for fried chicken with generous portions, a wide range of chicken burgers and sides, and a bright clean modern space that often feels welcoming for families. Reviews consistently highlight friendly attentive service and quick dining experiences, with many customers praising the staff for making them feel at home and helping them choose from the menu. The chicken is described as crispy, juicy and well seasoned, with sauces and sides like waffle fries and mac and cheese earning high marks, and the restaurant is noted for fast service, reasonable prices, and a comfortable casual vibe, including a kid friendly play area in some locations and a closed section for children with screens. A handful of comments call out occasional slow service during peak times, a few concerns about price or certain items being oily or underseasoned, and one critique about a cashier's language approach. Overall Madame Poulet is viewed as delivering tasty comforting chicken with bold flavors, reliable quality and a mostly positive welcoming experience prompting frequent returns and recommendations across locations.
Marie & Mohammed were amazing! They brought us the food, complimentary brownies for dessert & the food came out perfect! Tastes amazing & no mistakes were made (we made a lot of modifications to our sandwiches & ordered extra sauces) nothing was missing overall 10/10, would recommend.
A solid 4.5! I had the chicken Caesar wrap & there was more lettuce & sauce than there was chicken. My husband had the classic sandwich & he enjoyed it.
Madame Poulet is a great spot if you're craving flavorful, well-seasoned chicken. The menu is simple but well executed, with juicy chicken, crispy skin, & sauces that really stand out. Portions are generous, & everything tastes fresh & carefully prepared.
The atmosphere is casual & welcoming, making it a good choice for a quick meal or a relaxed bite with friends. Service is friendly & efficient, even during busy hours.
Overall, Madame Poulet delivers comfort food done right - tasty, satisfying, & worth a visit if you enjoy quality chicken with bold flavors.
Special thanks to Muhammad & Farah , for the great service & warm hospitality at Madame Poulet
Le meilleur poulet que j'ai mangé à vie, croustillant, goûteux sans être trop gras ! Les sauces maisons étaient aussi excellentes. C'est un peu épicé mais perso j'adore ça comme ça, c'est un positif !
Le service était incroyable, la gentille jeune femme à la réception nous a super bien reçu & elle a été sociable & serviable. Merci Mademoiselle Poulet !
*** THIS REVIEW IS INTENDED TO HELP THE RESTAURANT FOR THE FUTURE***
Here's the no bs review.
Two main concerns, price $ & quality.
The chicken tenders themselves are a bit rubbery & dry. They also lacked some seasoning.
The waffle fries were good but also lacked seasoning.
The sauce containers are just too small for the average person, so you need at least two containers, perhaps even three if you want to enjoy the chicken.
That brings me to price.
I wouldn't be very critical of the food if the price was reasonable. But 28$ for 3 tenders & fries doesn't justify the lacklustre taste & quality. Whatsoever.
The restaurant itself is trying to go for a diner vibe where the staff serves you the food. I don't personally understand it but it's not a concern for me either.
The staff were very nice & helpful.
This restaurant needs to audit the foods quality & consistency.
Mar 1, 2026
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Finally tried Madame Poulet & I have to say we were not disappointed. It was a pleasant experience from the service, to the ambiance & food. Zahra our server was amazing, i absolutely love the MP sauce she recommended. We'll definitely be back. Thank you.
the worker suno was nice & awesome sauce & the food was delish. vibes are cool & i like that its open later since everything closes at 5 on weekends around here man.
What makes any place special is its people & Mohamad makes this place special with his warm welcome & smile & excellent service a la clientele. Clean quality Halal fried chicken that you will enjoy. The portions are generous & the MP sauce is great! Happy to have given this place a chance.
Sep 26, 2025
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West Island gem, when you want something fast & that tastes amazing! The service is quick & the cooks are amazing!! Our server was super polite & made sure we were enjoying our meal. Mme Poulet is a definate spot to come visit & enjoy delicious food. I recommend the MP Chou & buffalo Mac n' cheese... Don't forget the waffle fries with MP sauce. Thank me later! See you there fam!!!
I am visiting from the USA & Mohammad was wonderful. He explained the menu & allowed me to try different sauce. I will be back because of his hospitality.
Great customer service . Gave us free cookies as dessert also free sauces for my meal . Very friendly & considerate of her customers . Definitely recommend trying ! Cookies were delicious.
My favourite fried chicken im the whole city of Montreal. The bigger sized burgers are so filling & the mp sauce was delicious. Their cookies are also awesome. The place is also spacious & super clean. Prices are really reasonable as well.(Also halal!!)
Jul 26, 2025
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J'ai adoré mon burger buffalo avec de très bon oignons rings! Mon ami a pris la poutine buffalo & à part une légère déception que le fromage en grain était froid, un coup réchauffé par la sauce c'était très bon & immense portion!
La femme qui a pris notre commande était très gentille & nous expliquait bien les options! Le restaurant est lumineux & très beau. Le poulet est super croustillant & frais!
The MP Chou burger was delicious but the service left a bitter taste in my mouth.
I called for a pick up order & immediately I could tell the lady on the phone was lost. Not only that, she was interrupting me & she sounded annoyed during the whole call.
I asked her if I could get a bbq sauce on the side with my order, to which she said yes. When I went to pick it up, I asked her if she had packed the sauce, to which she also said yes. Of course when I got home & opened the bag, the sauce wasn't there, even though I got charged for it.
A missing sauce is not the end of the world, & the food was actually really good, but the attitude & lack of manners stained my experience.
Was not impressed....my mac&Cheese....macaroni was cold & sauce was luke warm!😕 my chicken fingures were completely cold & I ate it there & never said anything very disappointed !
Came here after hearing about it. Service was friendly but cashier wasn't sure of many things. Mondays is $2 per chicken strip. Had the trio with fries & drink. Fries were homemade but a little soggy. Chicken strips were excellent. Super light batter & juicy chicken but could use a bit more spices in the batter IMHO. What I found disappointing is the lack of gravy. Found it ridiculous to charge $2 for their sauces which come in a tiny plastic container. For 8 strips, I would have needed at least 3!!! If they make these changes like crispier fries & better sauce options at reasonable prices & spicing up the batter, they will have a winner.
