Madame Poulet appears to be a crowd favorite for fried chicken with generous portions, a wide range of chicken burgers and sides, and a bright clean modern space that often feels welcoming for families. Reviews consistently highlight friendly attentive service and quick dining experiences, with many customers praising the staff for making them feel at home and helping them choose from the menu. The chicken is described as crispy, juicy and well seasoned, with sauces and sides like waffle fries and mac and cheese earning high marks, and the restaurant is noted for fast service, reasonable prices, and a comfortable casual vibe, including a kid friendly play area in some locations and a closed section for children with screens. A handful of comments call out occasional slow service during peak times, a few concerns about price or certain items being oily or underseasoned, and one critique about a cashier's language approach. Overall Madame Poulet is viewed as delivering tasty comforting chicken with bold flavors, reliable quality and a mostly positive welcoming experience prompting frequent returns and recommendations across locations.
Super good service. Milena was very attentive & she even sang happy birthday to our friend which was very thoughtful & fun of her. I would definitely recommend people to come
What made the experience even better was the service. Zahra was super friendly, welcoming, & made sure everything was on point. She had a great attitude & made the whole visit feel comfortable & easy.
Madame Poulet is a great spot if you're craving flavorful, well-seasoned chicken. The menu is simple but well executed, with juicy chicken, crispy skin, & sauces that really stand out. Portions are generous, & everything tastes fresh & carefully prepared.
The atmosphere is casual & welcoming, making it a good choice for a quick meal or a relaxed bite with friends. Service is friendly & efficient, even during busy hours.
Overall, Madame Poulet delivers comfort food done right - tasty, satisfying, & worth a visit if you enjoy quality chicken with bold flavors.
Special thanks to Muhammad & Farah , for the great service & warm hospitality at Madame Poulet
Had a really great experience here. The chicken was absolutely delicious perfectly cooked, flavorful, & super satisfying. You can tell they put care into the food.
On top of that, the service made everything even better. Eugenie was excellent friendly, attentive, & really welcoming from start to finish. Everything came out quickly too, which I really appreciated.
While the food tasted good, i ordered a large poutine (extra $) & the portions were very little. For $25 you would expect a bit more food for that price. There wasn't enough fries at all, the plate was 3/4 full. Not worth it for the price you pay. Also, they offer a'free burger' as a promo through their website, but once you put in the code, it doesn't work.
I'm a big fan of fried chicken burgers & will almost always order them & the burger here was actually really good. The employees are also so nice, & the restaurant itself is really nice but the food is definitely the highlight
Mar 22, 2026
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Went there for free burgers with bf & brother, they let us know when we arrived that we needed a 5$ minimum to get them. So in the end we payed around 7-8$ each for FRIES by the way. As soon as we were all home, all of us got sick with food poisoning symptoms (vomiting, bowel issues, stomach pain, etc) & the burgers were soggy & undercooked. Never coming back, we're all in pain & we're all fasting so we're sure it's not from anywhere else.
First off, I want to start by saying that the staff is superb, so friendly & accommodating, from the cashier to the cook to the manager! The restaurant is clean, I know it's new but you can see that they are keeping it well maintained. Now to the food, I had a classic chicken burger with onion rings & it was fantastic. The chicken was crispy & flavorful, it had the right amount of toppings, it all came together perfectly. The Onion rings I had on the side were also cooked just the way I like them. It was a very good experience & I'll be going back for sure. Give it a try, I'm sure you'll love it.
Edit: been back several times still a good chicken burger, service still fast, served by Milena, friendly & quick to help out with whatever we needed, still 5⭐
This fried chicken location is new to the West Island (open about two weeks ago) & newest Madam Poulet restaurant. Their variety of fried chicken sandwiches is said to be their signature dish according to their loyal followers.
So that is the meal I decided to try out. The sandwich itself had a very sizeable, crunchy, crispy crust. The sandwich was juicy & tasty. I wish they would add a little bit more condiments but in general, it was a very good sandwich. In addition, the waffles fries were crispy as well.
The restaurant had very good & friendly service. Decor is modern & extremely clean. Bright lights & high ceilings create a nice open feel though I believe it's mainly to dissipate the fried odour from the cooking.
Prices are reasonable & they have table service after you order at the counter. There's even two self ordering stations beside the counter but they weren't operational when I visited. Seating is about 50. Plenty of parking. Would recommend for chicken sandwich enthusiasts in the West Island.
Update: Returned to MP for lunch & had the MP Chou burger & it was still delicious.
Milena served us & she was polite & friendly!
Still recommend for a nice chicken sandwich!
