Madame Poulet earns high marks for crispy, juicy fried chicken, bold sauces, and generous portions that pair well with waffle fries, macaroni and cheese, and poutine, with many noting the food is fresh and not overly greasy and several standout dishes like the chicken tenders and the buffalo poutine. Service is repeatedly praised as friendly, attentive, and welcoming, with staff offering helpful guidance, checking in, and sometimes going the extra mile to make guests feel at home, including language accommodations and thoughtful touches like free brownies. The dining space is described as clean, bright, and comfortable, family friendly with features such as a playroom and private room with a TV, and hours that suit casual meals or gatherings. A few comments mention occasional slowdowns during peak times or occasional order issues, but these critiques are far outweighed by the consistent positive experiences and the strong desire to return to try more menu items. Overall Madame Poulet is viewed as a reliable go to for flavorful chicken and dependable service, appealing to locals and visitors alike who value quality, value, and a welcoming atmosphere.
First off, I want to start by saying that the staff is superb, so friendly & accommodating, from the cashier to the cook to the manager! The restaurant is clean, I know it's new but you can see that they are keeping it well maintained. Now to the food, I had a classic chicken burger with onion rings & it was fantastic. The chicken was crispy & flavorful, it had the right amount of toppings, it all came together perfectly. The Onion rings I had on the side were also cooked just the way I like them. It was a very good experience & I'll be going back for sure. Give it a try, I'm sure you'll love it.
Edit: been back several times still a good chicken burger, service still fast, served by Milena, friendly & quick to help out with whatever we needed, still 5⭐
Mar 19, 2026
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This fried chicken location is new to the West Island (open about two weeks ago) & newest Madam Poulet restaurant. Their variety of fried chicken sandwiches is said to be their signature dish according to their loyal followers.
So that is the meal I decided to try out. The sandwich itself had a very sizeable, crunchy, crispy crust. The sandwich was juicy & tasty. I wish they would add a little bit more condiments but in general, it was a very good sandwich. In addition, the waffles fries were crispy as well.
The restaurant had very good & friendly service. Decor is modern & extremely clean. Bright lights & high ceilings create a nice open feel though I believe it's mainly to dissipate the fried odour from the cooking.
Prices are reasonable & they have table service after you order at the counter. There's even two self ordering stations beside the counter but they weren't operational when I visited. Seating is about 50. Plenty of parking. Would recommend for chicken sandwich enthusiasts in the West Island.
Update: Returned to MP for lunch & had the MP Chou burger & it was still delicious.
Milena served us & she was polite & friendly!
Still recommend for a nice chicken sandwich!
Service was amazing; Zahra was super helpful, very courteous. Food was great, fresh, made on the spot. The place is spotless, bathrooms are clean. Thank you!
Everything about this place is amazing! Stephanie was top notch as she helped us to choose what to order! The place is so clean! & the fried chicken is the best you can have in Canada! Thank you!
Great place for having chicken fillets. It's fresh & restaurant is clean & staff are very nice. Delicious food & great management. The place is also very clean.
Had a great experience at Madame Poulet. Very clean establishment. The chicken tenders were moist & crispy. Marie provide very friendly service. Highly recommend. I even bought take out to bring home for the kids after.
Jan 16, 2026
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Dec 18 at the pointe Claire Madame Poulet , it was our first time visiting . Wow what nice restaurant & Mohamed was super kind & patient with us ! He went through all our options. The restaurant & bathrooms was super clean. We will be back ! 🩷
Pros: the chicken was fresh & good, the server was friendly & & atmosphere was spacious.
Cons: the fries were undercooked (hard potatoes) but mostly unbelievably slow service, to the point it's disrespectful of your time. I was the only one in line & waited 25 minutes for 2 chicken strips.. Even though I was the only one, I waited 5 minutes to order while the server was on the phone (my order only took 20 seconds..she should have put the person on hold to prioritize present customers). They have one person in front to accommodate: people who walk in, clean & wait on tables, prepare the pickup bags & answer the phones.. there's a lot of waiting around.. there's only one cook in the back who takes her time. I was told they ran out of chicken so she went to make more.. shouldnt there be a second person doing that while another prepares the meals?
Dec 10, 2025
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Amazing food, service & ambiance! Had the Tomacluck & BLT combos. Everything was delicious! Chicken was crispy, not too oily, Mac & cheese was flavorful, onion rings were crunchy & well seasoned, & the BLT was super filling. Had leftovers for another meal.
The place is newly renovated & clean. The staff is attentive & even checked on us during our meal. They even helped pack up everything neatly in a takeaway bag & brought it back to our table. Definitely recommend!
Excellente Food, Bright, & Clean, Open, late after skating near by . Will Be Back for sure. Chicken was tender private room with TV to watch baseball for the kids was awesome, the staff knows how to treat customers , more than two bathrooms.. but just in general the tender chicken was not heavy at all we took 20pcs & 1 fries bucket was more than enough.
What makes any place special is its people & Mohamad makes this place special with his warm welcome & smile & excellent service a la clientele. Clean quality Halal fried chicken that you will enjoy. The portions are generous & the MP sauce is great! Happy to have given this place a chance.
First time here & we will come back here when there is a chance (not close to where we stay). The receptionist was very kind, friendly & helpful. We could feel her passion to serve customers good food. Though order process was a little slow, everything was great.
We enjoyed the food. The food was nicely made. The tenders were juicy yet perfectly fried. There were only 2-3 groups of people in the restaurant when we were there. The restaurant is huge, bright & clean. It was comfortable to sit down & enjoy our food.
Additional point, there were lots of free parking!
My favourite fried chicken im the whole city of Montreal. The bigger sized burgers are so filling & the mp sauce was delicious. Their cookies are also awesome. The place is also spacious & super clean. Prices are really reasonable as well.(Also halal!!)
I love madame poulet the african canadian female worker is always so kind & friendly! The place is always clean as well. The only thing that annoys me is the indian/canadian male that works there! Hes often talking on the phone while customers are eating in the store & he makes them wait to order… He is rude to customers. Once the customers infront of us left before ordering because his service was bad… Other than that, madame poulet is great! Highly recommend ☺?
