Madame Poulet earns high marks for crispy, juicy fried chicken, bold sauces, and generous portions that pair well with waffle fries, macaroni and cheese, and poutine, with many noting the food is fresh and not overly greasy and several standout dishes like the chicken tenders and the buffalo poutine. Service is repeatedly praised as friendly, attentive, and welcoming, with staff offering helpful guidance, checking in, and sometimes going the extra mile to make guests feel at home, including language accommodations and thoughtful touches like free brownies. The dining space is described as clean, bright, and comfortable, family friendly with features such as a playroom and private room with a TV, and hours that suit casual meals or gatherings. A few comments mention occasional slowdowns during peak times or occasional order issues, but these critiques are far outweighed by the consistent positive experiences and the strong desire to return to try more menu items. Overall Madame Poulet is viewed as a reliable go to for flavorful chicken and dependable service, appealing to locals and visitors alike who value quality, value, and a welcoming atmosphere.
Sure if ya like expired chicken sitting in a warmer all day & then still served to ya go eat there .. very amateurish run business no dates in anything kitchen is disgusting it will be closed soon anyway as they can't even afford to pay their employees on time always a week late & teh lie about the reasons
I'm a big fan of fried chicken burgers & will almost always order them & the burger here was actually really good. The employees are also so nice, & the restaurant itself is really nice but the food is definitely the highlight
First off, I want to start by saying that the staff is superb, so friendly & accommodating, from the cashier to the cook to the manager! The restaurant is clean, I know it's new but you can see that they are keeping it well maintained. Now to the food, I had a classic chicken burger with onion rings & it was fantastic. The chicken was crispy & flavorful, it had the right amount of toppings, it all came together perfectly. The Onion rings I had on the side were also cooked just the way I like them. It was a very good experience & I'll be going back for sure. Give it a try, I'm sure you'll love it.
Edit: been back several times still a good chicken burger, service still fast, served by Milena, friendly & quick to help out with whatever we needed, still 5⭐
This fried chicken location is new to the West Island (open about two weeks ago) & newest Madam Poulet restaurant. Their variety of fried chicken sandwiches is said to be their signature dish according to their loyal followers.
So that is the meal I decided to try out. The sandwich itself had a very sizeable, crunchy, crispy crust. The sandwich was juicy & tasty. I wish they would add a little bit more condiments but in general, it was a very good sandwich. In addition, the waffles fries were crispy as well.
The restaurant had very good & friendly service. Decor is modern & extremely clean. Bright lights & high ceilings create a nice open feel though I believe it's mainly to dissipate the fried odour from the cooking.
Prices are reasonable & they have table service after you order at the counter. There's even two self ordering stations beside the counter but they weren't operational when I visited. Seating is about 50. Plenty of parking. Would recommend for chicken sandwich enthusiasts in the West Island.
Update: Returned to MP for lunch & had the MP Chou burger & it was still delicious.
Milena served us & she was polite & friendly!
Still recommend for a nice chicken sandwich!
I stopped by Madame Poulet & had the chicken wrap along with the chicken poutine, & both were honestly amazing. The wrap was fresh & flavorful, & the chicken poutine was exactly what you want. Crispy chicken, great portions, & really satisfying.
What made the experience even better was the service. Zahra was incredibly kind & welcoming & made sure everything was perfect. You can tell she genuinely cares about customers having a good experience.
Great food & great service. I will definitely be coming back.
Mar 13, 2026
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This is just for the chicken burgers a lone. I'm giving it 2/5 just because I tried their 3 different chicken burgers & came to the same conclusion. Here is my honest opinion.
- It is worst than Poppey's or ChicFilA?
- It is over priced
- After eating you feel like you ate at BellePros.
- The fries & rings are good but super greasy.
In conclusion, I know you're over paying for what it's worth. $23 for a chicken burger with fries with no drinks.
*** THIS REVIEW IS INTENDED TO HELP THE RESTAURANT FOR THE FUTURE***
Here's the no bs review.
Two main concerns, price $ & quality.
The chicken tenders themselves are a bit rubbery & dry. They also lacked some seasoning.
The waffle fries were good but also lacked seasoning.
The sauce containers are just too small for the average person, so you need at least two containers, perhaps even three if you want to enjoy the chicken.
That brings me to price.
I wouldn't be very critical of the food if the price was reasonable. But 28$ for 3 tenders & fries doesn't justify the lacklustre taste & quality. Whatsoever.
The restaurant itself is trying to go for a diner vibe where the staff serves you the food. I don't personally understand it but it's not a concern for me either.
The staff were very nice & helpful.
This restaurant needs to audit the foods quality & consistency.
Mar 1, 2026
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Tried this fried chicken sandwich spot recently & overall had a good experience. There was no wait, the service was quick, & the place was easy to get in & out of. The meal came out to about $25, which felt reasonable for the quality & portion.
The food was really tasty overall, & my friend's fried chicken sandwich looked great & was apparently excellent. My sandwich was good too, but the chicken piece had a bit too much breading & not enough actual chicken, which threw off the balance. Still flavorful, just could have used a thicker piece of chicken.
Overall, a solid fried chicken sandwich spot - good value, quick service, & tasty food. I'd definitely go back & give it another try.
Got the large buffalo poutin, was enough to feed my partner & I. It was amazing poutin with tender spicy chicken. Very good service by zama :). Will def come back
I come here seldomly, so im not familiar with the menu. But when I stepped through the door, I was given a warm welcome by Zahra who gave me a run down of whats most popular & favorite dishes by the local regulars. One of the most hospitable waitresses I've ever met & she made the restaurant feel even cozier. The chicken is fantastic & definitely worth a try with a side of waffle fries😋❤?
Everything about this place is amazing! Stephanie was top notch as she helped us to choose what to order! The place is so clean! & the fried chicken is the best you can have in Canada! Thank you!
Feb 1, 2026
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The best fried chicken I've ever had. Stéphanie was amazing, always smiling & helping us choose what to order. Absolutely worth the trip from downtown Montreal to the West Island!
