Madame Poulet earns high marks for crispy, juicy fried chicken, bold sauces, and generous portions that pair well with waffle fries, macaroni and cheese, and poutine, with many noting the food is fresh and not overly greasy and several standout dishes like the chicken tenders and the buffalo poutine. Service is repeatedly praised as friendly, attentive, and welcoming, with staff offering helpful guidance, checking in, and sometimes going the extra mile to make guests feel at home, including language accommodations and thoughtful touches like free brownies. The dining space is described as clean, bright, and comfortable, family friendly with features such as a playroom and private room with a TV, and hours that suit casual meals or gatherings. A few comments mention occasional slowdowns during peak times or occasional order issues, but these critiques are far outweighed by the consistent positive experiences and the strong desire to return to try more menu items. Overall Madame Poulet is viewed as a reliable go to for flavorful chicken and dependable service, appealing to locals and visitors alike who value quality, value, and a welcoming atmosphere.
This fried chicken location is new to the West Island (open about two weeks ago) & newest Madam Poulet restaurant. Their variety of fried chicken sandwiches is said to be their signature dish according to their loyal followers.
So that is the meal I decided to try out. The sandwich itself had a very sizeable, crunchy, crispy crust. The sandwich was juicy & tasty. I wish they would add a little bit more condiments but in general, it was a very good sandwich. In addition, the waffles fries were crispy as well.
The restaurant had very good & friendly service. Decor is modern & extremely clean. Bright lights & high ceilings create a nice open feel though I believe it's mainly to dissipate the fried odour from the cooking.
Prices are reasonable & they have table service after you order at the counter. There's even two self ordering stations beside the counter but they weren't operational when I visited. Seating is about 50. Plenty of parking. Would recommend for chicken sandwich enthusiasts in the West Island.
Update: Returned to MP for lunch & had the MP Chou burger & it was still delicious.
Milena served us & she was polite & friendly!
Still recommend for a nice chicken sandwich!
Mar 19, 2026
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my first time being in this location & it must visit with friends & family, the food & the service provided by the lovely Zahra was excellent & insightful, she recommend the right meal for your taste, definitely worth your money & time :)
Finally tried Madame Poulet & I have to say we were not disappointed. It was a pleasant experience from the service, to the ambiance & food. Zahra our server was amazing, i absolutely love the MP sauce she recommended. We'll definitely be back. Thank you.
Had a great experience at Madame Poulet. Very clean establishment. The chicken tenders were moist & crispy. Marie provide very friendly service. Highly recommend. I even bought take out to bring home for the kids after.
Amazing food, service & ambiance! Had the Tomacluck & BLT combos. Everything was delicious! Chicken was crispy, not too oily, Mac & cheese was flavorful, onion rings were crunchy & well seasoned, & the BLT was super filling. Had leftovers for another meal.
The place is newly renovated & clean. The staff is attentive & even checked on us during our meal. They even helped pack up everything neatly in a takeaway bag & brought it back to our table. Definitely recommend!
J'ai essayé Madame Poulet &, en général, c'était très bon ! Le poulet était croustillant & bien cuit, même s'il manquait un tout petit peu de saveur à mon goût. Les frites étaient bonnes aussi, mais la portion était vraiment petite.
À part ces petits détails, j'ai apprécié mon repas & je recommande si vous aimez le poulet frit !
Nov 23, 2025
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I couldn't believe everything on the menu is under 20$ even including trios! The Tomacluck was my favourite, so tender & juicy, & very well paired with the MP classique dipping! The spot is well lit & big, very nice vibes & nice staff, plenty of parking, highly recommend!
