Lou's Restaurant

MILLY

2.0

I was quite disappointed with my experience at Lou's. I had heard great things, so my expectations were high.

The food was good, but the service was very lacking. We ordered a bottle of wine & had to remind our server multiple times, as well as two other staff members, & never received it even after finishing our meal. Our server seemed more focused on drinking &chatting behind the bar than attending to our table.

It wasn't very busy, which made the lack of service even more surprising, especially as tables seated next to us were served promptly. Unfortunately, the service overshadowed the overall experience.

Peter

5.0

Very nice place. Food is very good & the service is top notch. The restaurant is small which adds to the cozy atmosphere.

Genevieve

5.0

Attentive & knowledgeable team. Manager working March 8th was very hands on & a great host. Nice to know that there are still some restaurants out there that still give great importance to the service industry. Added bonus that it's a West Island gem. Thanks for a great evening.

Mailly

3.0

Food was quite good but service one of the worst I've had a while. Those from the restaurant staff that we interacted with were nice although, it took about an +1 hour to get our food, asked for the bill & after we waited 15 mins (& still nothing) we got up to find a waiter to ask, part of our meal was missing & we were told the wrong price for the special of the night that we ordered. Low staff can definitely be a contributing factor, but being given a heads up at the beginning of the service would help.
We got there at 6:15 & were out at 9.

Christina

5.0

We had a lovely experience here. We were served by Maggie & she was very sweet & suggested amazing options which we will be back to have again! The baked scallops & the homemade bun is to die for.

Adrian

4.0

Great overall atmosphere, I really admired the cozy vibe attributed to this spot. The food was tasty, the service was a tad bit slow, it took us a while to get our meal but the server was very kind.

Anthony

5.0

Always a fantastic meal. Everyone is super friendly & knowledgeable.

Nat

1.0

The food arrived cold & looked like it had been sitting for a while. The pasta was dry, the sauce lacked flavor, & the chicken was overcooked. For the prices charged, I expected much better quality. Presentation was sloppy, & the portion sizes were small. Extremely disappointing.

Chantal

5.0

Maggie, was so personable
Very cozy place

Jennifer

5.0

Soooo happy that we now have a restaurant like Lou's in the West Island! Amazing food, cocktails, service. So many signature dishes that keep us coming back for more. Would highly recommend!