Dans l'ensemble, les avis sur Lou's Restaurant décrivent une expérience culinaire délicieuse et accueillante, avec des plats savoureux, des cocktails bien coordonnés et une sélection de vins qui complète le menu. La nourriture est souvent louée pour sa fraîcheur et sa saveur, du carpaccio de thon et des plats de pâtes au burger et au dessert comme le pudding au pain. L'ambiance est chaleureuse et chic, avec une vibe de quartier propice aux rendez vous et aux repas entre amis ou en famille, et le restaurant peut aussi accueillir des événements privés. Le service est variable, passant d'un personnel attentif et sympathique à des expériences plus lentes et moins constantes, avec parfois des retards ou des malentendus, malgré une équipe globalement aimable et serviable. Le niveau de bruit et les portions reviennent régulièrement comme des points de discussion, certains trouvant l'espace animé et convivial, d'autres le trouvant trop bruyant ou estimant les portions petites pour le prix; malgré cela, beaucoup de clients repartent impressionnés et prêts à revenir.
My experience at Lou's was phenomenal! Highly suggest the place. Great staff & amazing food. We ate the Parker Rolls paired with the Scallops after a server had recommended that for starters. For the mains we ordered the Burger & the Ravioli & both were spectacular! The gin fizz & the Martinis kept us nice & refreshed.
Honestly the food was amazing, the restaurant is so nice, amazing ambiance & our waitress Katia gave us one of the best service experiences ever. 10/10 recommend
Excellent service & food! The servers were attentive & friendly, & the general manager really went above & beyond to make sure our experience was top tier. I would recommend this restaurant to anyone in the area looking for a fine dining experience with reasonable prices. The cocktails are also outstanding. I'll be back here as often as I can!
We celebrated my wife's birthday last night at Lou's & it was amazing. Katia gave us a warm welcome as we came through the front door & was our awesome waitress all night. Some highlights were the steak tartare, Cavatelli, mac n cheese, the bite of the burger I stole from my sister in law & the delicious effervescent red wine from Hungary that Katia recommended. I think Lou's is a great addition to the West Island & will be back for sure. Ps my brother in law has lots of allergy issues & they paid such good attention to the details to keep him feeling safe.
We have wanted to try Lou's out since they opened several months ago but were never able to snag a reservation (probably because we tried to late...obviously) but lady luck finally called in the new year & we got a table (bar only) at the beginning of January 2024. Although there are a number of restaurants in the Pointe Claire Village, Lou's has created both an elegant yet casual ambiance with a mixed Italian/American-style cuisine. After sitting us at the bar & placing our order, a table cleared & we asked to move to it which they happily agreed to...that's appreciated as many restaurants don't want to hassle with moving patrons to new tables. The menu is not extensive but I would say that all types of eaters can find at least one thing on the menu to enjoy. For our meal, we started with the Parker Rolls (good...but the portion was a bit on the small side) & Crab Cake (very good, excellent sauce but a bit on the pricey side for a single cake)...for our main we had the Pasta Genovese (excellent), Eggplant Parmigiana (it seems they fried the eggplant slices to be crispy before being baked...was excellent...highly recommend it) & a side of Creamed Greens (sounds weird, I know, but was actually quite good). When moving from the bar to the table there was an issue with timing of the main meal being delivered. Due to the delay, the manager complimented us with a tasty Strawberry Cookie dessert & a glass of Amara. Both of which were greatly appreciated & enjoyed as well. Service was very good & attentive & we never felt wanting. Although note that there is (currently) a draft due to a faulty door at the back that affects the left side of the restaurant (as you enter). It wasn't terrible but it was noticeable...just ask to sit on the right side if you can. The restaurant is very busy so reservations are highly recommended...at least several days in advance. Enjoy!
Exactly what the West Island needed! Great food, fantastic ambiance, excellent service, & an inexplicably large pepper grinder for a touch of whimsy. Highly recommend.
3 déc. 2023
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Yesterday was my first time at Lou's & honestly it is THE new place to go! The staff was really friendly as soon as we passed the front door, service was super fast, the food... OMG what a nice menu with a variety of all my favourite meal! I 200% recommend for a date, a quick dinner or even for a big birthday event 10/10🫶🏼🫶🏼🫶🏼
