Dans l'ensemble, les avis sur Lou's Restaurant décrivent une expérience culinaire délicieuse et accueillante, avec des plats savoureux, des cocktails bien coordonnés et une sélection de vins qui complète le menu. La nourriture est souvent louée pour sa fraîcheur et sa saveur, du carpaccio de thon et des plats de pâtes au burger et au dessert comme le pudding au pain. L'ambiance est chaleureuse et chic, avec une vibe de quartier propice aux rendez vous et aux repas entre amis ou en famille, et le restaurant peut aussi accueillir des événements privés. Le service est variable, passant d'un personnel attentif et sympathique à des expériences plus lentes et moins constantes, avec parfois des retards ou des malentendus, malgré une équipe globalement aimable et serviable. Le niveau de bruit et les portions reviennent régulièrement comme des points de discussion, certains trouvant l'espace animé et convivial, d'autres le trouvant trop bruyant ou estimant les portions petites pour le prix; malgré cela, beaucoup de clients repartent impressionnés et prêts à revenir.
We just had dinner here, we've been excited to try it since it opened in the village. The food was good. The crab cake was delish! Mmm. The braised beef pappardelle - pasta Genovese was good but not to die for. But, it was way way too hot. We asked the waitress if the ac is working she replied "oh yes it is fully on, it's a small space & doors are open all the time & I'm hot too...". It was also very loud. It's very small & very loud though esthetically pretty. My first choice was the Caesar salad, but I wanted some chicken on it. So I asked & the waitress & she said they can't do it...even though they have a roasted chicken dish. Then I debated the burger, but wanted to substitute the fries for a Caesar salad. She quickly replied "it's company policy we can't do that..." umm... 🙄 Odd as they have a bowl of salad as a meal ( no chicken offered yet they serve chicken as a meal...) very rarely do we come across a restaurant that can't alter or modify things to make customer happy especially a nicer place like this one that isn't a huge chain. The wine & beer were very small for the cost- the beer wasn't even a pint for $9. Overall we didn't enjoy the experience fully. We wouldn't come back unless it was for someone's birthday for example.
Very excited to have a new & trendy spot in Pointe-Claire Village! The food was excellent in terms of flavour, the service was fair & the cocktails were good but overpriced. As for the portions, this is where I'm left unsure if I would ever go back. For 200$, my husband & I did not leave satisfied. The pasta portions are quite small & the entrees too. It's all very tasty but not at all worth the money...it's too bad. Hopefully they can increase portions.
29 mai 2024
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Some of the best food in the West Island! Everything was bang on. Food, service, atmosphere. We had a bit of everything.. Oysters, crab cake, beef carpaccio, tuna carpaccio, Parker rolls, chicken dish, sea pass, pasta, fries, it was all very very good. Martinis are also really good. Definitely coming every time I'm in Montreal. They also accommodated our last minute reservation & were super cool when we had to change the reso a few times.
Finally got to try Lou's, what a great addition to the village! The atmosphere was great, the staff was attentive & capable of accommodating a large group. I had the tartare & pasta genovese which were both excellent & so were the drink selections. Everyone at the table enjoyed their orders! Can't wait to go back & try more of the menu!
We LOVED our first experience at Lou's!!! Menu is small but you can find a bit of everything to satisfy everybody! Our server Lenny was excellent!!! She made a difference in our night out! Pasta Genovese were actually better than some pasta we had in Italy!! We'll be back real soon!
Good food & great service. The manager was very accomodating & welcoming. Had the pasta Cavatelli which was ok (sauce was a little watery) but the cheeseburger was fantastic. Also had the onion dip which was ok, but overpriced for what was essentially thin Ruffles chips & onion dip.
26 mars 2024
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Great food .. pasta genovese was fantastic.. but a tad on the cold side. Not sure if it has maybe waited on the kitchen counter for one too many minutes though the service wasn't the fastest either. Maybe 1 waiter shorts as I think they were only 2. Restaurant itself was well designed & charming but room temperature a little on the cold side as my finger tips & toes felt it all night so wasn't necessarily the most comfortable dinner I've had. That being said the tuna carpaccio was fantastic & so was the beef tartare. Overall B+ for me
Dinner was absolutely amazing, with great service. The tuna carpaccio was delicious, & the two pasta dishes were very tasty. Really had a great time, a very good gem in this neighbourhood.
Just had a superb meal at Lou's. Service was excellent. Thank you Kellie. Hamburger was delicious as were the fries. Sea Bass out of this world & pasta genovese was also delicious. Strawberry shortcake was to die for. As far as we are concerned, for a startup Restaurant it is definitely a place to go for a nice evening out. We will definately be back.Thank you.
We have wanted to try Lou's out since they opened several months ago but were never able to snag a reservation (probably because we tried to late...obviously) but lady luck finally called in the new year & we got a table (bar only) at the beginning of January 2024. Although there are a number of restaurants in the Pointe Claire Village, Lou's has created both an elegant yet casual ambiance with a mixed Italian/American-style cuisine. After sitting us at the bar & placing our order, a table cleared & we asked to move to it which they happily agreed to...that's appreciated as many restaurants don't want to hassle with moving patrons to new tables. The menu is not extensive but I would say that all types of eaters can find at least one thing on the menu to enjoy. For our meal, we started with the Parker Rolls (good...but the portion was a bit on the small side) & Crab Cake (very good, excellent sauce but a bit on the pricey side for a single cake)...for our main we had the Pasta Genovese (excellent), Eggplant Parmigiana (it seems they fried the eggplant slices to be crispy before being baked...was excellent...highly recommend it) & a side of Creamed Greens (sounds weird, I know, but was actually quite good). When moving from the bar to the table there was an issue with timing of the main meal being delivered. Due to the delay, the manager complimented us with a tasty Strawberry Cookie dessert & a glass of Amara. Both of which were greatly appreciated & enjoyed as well. Service was very good & attentive & we never felt wanting. Although note that there is (currently) a draft due to a faulty door at the back that affects the left side of the restaurant (as you enter). It wasn't terrible but it was noticeable...just ask to sit on the right side if you can. The restaurant is very busy so reservations are highly recommended...at least several days in advance. Enjoy!
10 janv. 2024
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My husband & I really enjoyed our dining experience at Lou's in Pointe-Claire. The service was excellent & the lighting decor is warm... very nice atmosphere. A little on the chilly side due to the door opening right into the dining area. The beef tartare was nice, as was our pasta dish & striploin. The ONE thing this restaurant really needs to improve is dessert. Most diners expect more than one option, & if there's only one option, it's needs to be incredible. We had a basic chocolate cake (with sprinkles!), which fell flat for us. If that improves, it would be 5 stars for us.
