Overall, reviews of Lou's Restaurant describe a dining experience that many find delicious and inviting, with standout dishes, well crafted cocktails and a wine list that complements the menu. The food is frequently praised for freshness and flavor, from tuna carpaccio and pasta dishes to burgers and desserts like bread pudding. The atmosphere is described as cozy, stylish, and welcoming, with a neighborhood vibe that many appreciate for dates or casual dinners and even private events. Service is variable, ranging from attentive, knowledgeable and friendly to slower, less consistent experiences with occasional delays or miscommunications, though staff are commonly described as kind and helpful. Noise levels and portions are recurring themes, with some finding the room pleasantly lively and others finding it loud or the portions small for the price, yet many guests leave impressed and eager to return.
My partner & I had a dinner date here a few weeks ago & received the worst service we've ever experienced. Our waitress took our order & then ignored us/abandoned us the rest of the night. She didn't inform us that she had messed up our food order & we ended up waiting over forty-five minutes for a plate of pasta. I also had to refill our own water but thankfully was right next to the water station!
A very kind busboy ended up serving us the rest of the night & even offered us free cake & bread for the inconvenience!!
Our waitress ended up only coming back to bring the check & get gratuity. It's unfortunate when employees bring their personal problems to work & let it affect the service.
Unfortunately we'll only be back if some staff members learn to leave the drama at home & stop gossiping on the job. Tuna carpaccio was yummy tho!!
Amazing evening at Lou's. Sat at the bar & was served by the sweetest waitress/bartender ever Haylo! She was amazing. She gave us great recommendations. The food was delicious with amazing presentation & they were very assiduous with the cutlery, plate changes, water, drinks, etc. We highly recommend the tuna carp, the cesar salad, crab cake, the scallops, the brioche, the rigatoni. I forget the name of the dessert but like just look at it like unbelievably yum. Seriously great fun cozy vibes, good drinks, good service, amazing food. 10/10 would recommend.
Went on a Saturday night before what it seemed to be a private event around 8. Tuna carpacio is pretty good & portion is fine but lacking acidity. wolffish(loup de mer) with potatoes is extremely small, we are talking about 50 grams of fish, when it came it felt like an appetizer. Fish portion should be doubled at least to be a sufficient protein portion in a restaurant. Potatoes in that meal not fully cooked through but overall the taste of the dish is very good although too salty. The burger is fine for the price. I feel overall that the food is not memorable although I want it to be especially in the west island, seems juvenile a bit. Cocktails were good. Overall dining experience is good. The service lacks experience & engagement, not up to par with price of food. I'd expect more knowledge & confidence when talking about meals, it is not a bistro. Also servers were all talking behind the bar instead of making sure everyone had what they needed, seems like most tables had empty drinks. Service should always be better than food because that's what brings up up the value. Overall i like it but the potential of this restaurant is not developped.
Tried this place last night & was super happy ! There is a cute patio with heaters & the ambiance inside is really warm & cozy. Menu is small, but has a little bit of everything. I had the Brussels sprouts & the tuna which was perfect. My friend had vodka pasta & loved it. We didn't take any pics because we were present in the moment, haha! Will definitely go back again. Had a great time!
From the moment I walked in, I loved the decor & mood lighting. The restaurant was full of people which is always nice to see. Love the manager, she's always smiling & super helpful.
The tuna is a must as are the Parker rolls. The best way to eat here is to just share everything. The portion sizes are perfect for it. I'll be back again for sure!
Ps try the bread pudding for dessert !
Had some cocktails that were great & delicious. Ordered some appetizers to share. Tuna carpacio & the steak tartare.. all were delicious. The service was awesome & friendly.
Sep 5, 2025
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First time trying this place, did not disappoint! Loved the tuna carpaccio, & the rigatoni! My wife got oysters & the burger - looked fantastic! Would definitely recommend!
This is a cool upscale place, nice to have in the area. Prices are reasonable & the food is pretty good. I recommend the beef tartare. The cut is by hand into the perfect sized peices so that you know exactly what you're eating. The tuna carpaccio could do without the spicy mayo. Service was fast, reliable & went the extra mile. The restaurant is a bit small but they have a downstairs private room. Overall I like this place & would give a solid 4.3/5.
Really great local restaurant & if you are not a local, well worth the visit. Tuna Carpaccio is absolutely delicious as well as the scallops. Staff are professional & knowledgeable & I'm looking forward to my next visit.
My friends & I ate there recently & the staff & food were amazing! Everyone was so kind & attentive, the decor was phenomenal & most importantly, the food was to die for. Highly recommend getting the tuna carpaccio & half chicken! Also need to mention the perfectly curated drink menu. The cocktails were great & the wine selection was very unique & clearly made with a lot of thought!
Had such a lovely dinner at Lou's. Definitely recommend a reservation. Great atmosphere & service was lovely. It's so fun to have a nice spot in Point Claire. I died for the cocktails - they're amazing. The burger is perfect & the fries are SO good. Had the tuna carpaccio which is a must & for dessert the bread pudding is to die for. Definitely excited to come back.
Sep 15, 2024
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The best burgers in town, the tuna carpaccio is truly out of this world. The scallops have a unique flavor, & my father ordered the Genovese , & even though he's not a big fan of pasta, this one really captivated him. Highly recommended!
Loved the tuna carpaccio, delicious & beautiful dish. Had good service, the staff was consistent with checking up & refilling our waters! Definitely recommend
My husband & I really enjoyed our night! We unknowingly reserved for the bar which unbeknownst to us, was very pleasant. Our bartender Addy was simply wonderful & we got to know the restaurant on a much more intimate level! The food was exceptional & you can tell how much work & dedication the chefs put into every dish. Highly recommend the tuna carpaccio & the scallops which were divine! Also the Caesar salad & the rigatoni were phenomenal. A hidden gem in the West, will definitely be returning!
Everything we ordered were fantastic. Highly recommend the spicy tuna carpaccio, beef tartare, crab cake, baked scallops as appetizers. Pasta & rib steaks (25oz) were also good. Only minor thing was the fires was overly salted otherwise it was very good fries. Great service & chill vibe. Nice to see that West Island have this kind of restaurant. Highly recommended. The downside was that the restaurant was very warm & humid. Like some other reviews mentioned. The AC definitely not working well.
