Les avis sur La Cour des Palmiers alternent entre une ambiance chic et raffinée et une cuisine et des cocktails souvent appréciés, avec des notes positives sur la qualité des plats, les boissons et le cadre, tout en soulignant que le service peut être extrêmement lent et parfois décevant; plusieurs visiteurs décrivent des retards à l accueil, des délais pour la prise de commande et le service des boissons, et même des oublis d eau ou de plats, bien que l intervention ponctuelle d un manager ait parfois amélioré la situation. L expérience de l heure du thé est largement saluée pour son atmosphère, le pianiste et la sélection de thés et pâtisseries, mais certains estiment les portions petites et le prix élevé; d autres apprécient la coordination du service et la flexibilité envers les allergies, tout en constatant que le coût ne correspond pas toujours à la valeur perçue. Dans l ensemble, La Cour des Palmiers est décrite comme un lieu magnifique et dépaysant dont l impression dépend largement de la fluidité du service et de la qualité de l expérience autour du cadre et de la gastronomie.
I recently visited for afternoon tea & overall had a lovely experience. The Palm Court is a beautiful space & the atmosphere feels very special. The live piano music added a wonderful touch, & the service from the staff was warm & attentive throughout. The food itself was also excellent. Everything tasted fresh & thoughtfully prepared.
The one aspect that surprised me, however, was how limited the cream & tea service felt. We were initially given only a very small amount of cream (roughly two tablespoons) for the scones. When I asked for more, the additional serving came with a full new set of jams we didn't need, but again only a very small amount of cream in a much larger container. We were also charged extra for this additional cream, which felt a bit unusual given the overall price of the experience.
Similarly, when I asked for more tea, the pot was simply topped up with hot water rather than being provided with a fresh tea bag. This left the second pot quite weak & watery. At around $100 per person after tax & tip, I expected the tea service itself to be more generous.
It's a wonderful setting & the quality of the food & service are excellent, but a more generous approach to the tea & cream would make the experience feel more in line with the premium price point.
We are a family of 4 & had the pleasure of spending Valentine's Day at the Palm Court at The Ritz-Carlton, & it was nothing short of magical.
From the moment we were seated, the atmosphere felt luxurious & refined - the perfect setting for a special afternoon tea. The live pianist was absolutely excellent, adding a beautiful touch to the entire experience. The music created such lovely ambiance without ever overpowering our conversations.
As for the drinks - perfection. The matcha latte was hands down the best I've had: smooth, vibrant, & perfectly balanced. The masala chai was rich & comforting with just the right amount of spice, & the London Fog was delicately fragrant & creamy.
The pastries were delicate & beautifully presented, the scones were perfect - tender on the inside with just the right golden exterior - & paired wonderfully with the accompaniments. The savory mise en bouche selections were absolutely delicious, adding a flavorful touch to the traditional tea experience.
Having previously visited the Louis Vuitton Café in New York, I can confidently say that our experience at the Palm Court was just as exceptional!
Between the elegant setting, attentive service & exceptional tea selection, it was a nice way to celebrate Valentine's Day. I would absolutely return for another afternoon tea!
15 févr. 2026
sur Google
🍽️
Sachez où manger à Montréal avant tout le monde.
Découvrez en primeur les ouvertures les plus branchées, des menus secrets et les coups de cœur de RestoMontreal.ca. Rejoignez plus de 50 000 foodies.
Went there to celebrate my daughter's 16th birthday & experience our first tea service together. We had a green tea & black tea(do not remember the names but it was a matcha & heavenly…) & these were both good. I was disappointed because I had to request milk & when they brought it out it was cold. Who wants to cool down their tea… please warm it up on the future. Out of the 3 tiers, the scones were our favourite with the jams. The dessert was the worst, only appreciated 1 out of the tray & the sandwiches were ok. The atmosphere & decor were great. It's definitely something to experience tea time.
Même si les scones & la crème Devonshire ne sont pas des plus authentiques, les bouchées servies étaient délicieuses. Excellent service & ambiance des plus relaxantes. Nous recommandons!
So this isn't your typical high tea experience. Very different from other Ritz locations & not that traditional. The scones were dry, the pastry just ok, there salty treats were ok too. The setting is cute but it's not intimate enough. I'm a big fan of high tea & I'm not sure this is the IT plave. The service on the other hand was impeccable & the tea choices were great.
Just okay. The service was extremely slow: our table was ready 30min after our reservation time & we didn't get our teas until after we had finished all of our food. The pastries were good, as were the scones, but the savory items left much to be desired: very small, very little protein, & all tasted kind of the same. There are MUCH better high tea places in the city.
We went here to kick off our honeymoon, & it was a lovely experience for a special occasion. Service was phenomenal & attentive without rushing. The ambiance is also very nice, & everything feels upscale. I loved the scones & all the savory options. Desserts were also pretty good (I'm not as much of a dessert lover so I preferred the sandwiches). The tea cocktails were the highlight- both the chai espresso martini & jasmine mimosa were really unique & delicious. Most afternoon teas where I live are quite pricey so honestly this one was pretty affordable for the experience, I think, but I'm not familiar with local pricing.
5 nov. 2024
sur Google
🍽️
Sachez où manger à Montréal avant tout le monde.
Découvrez en primeur les ouvertures les plus branchées, des menus secrets et les coups de cœur de RestoMontreal.ca. Rejoignez plus de 50 000 foodies.
My mom & I had a beautiful experience enjoying our afternoon Tea. The sandwiches were divine, the flavors were inventive, fresh & rich. My favorites were a roast beef sandwich with truffle, which was rich & creamy. & a cucumber & caviar boat. Which was fresh with a touch of creaminess. The pastries were delicious. Including a mousse that tasted like caramel popcorn. It was resting on a delicious & buttery pie dough. The scones were also delicious, & the spreads were on point, specially one with strawberry & rose. I loved their tea selection. Their options were fresh & very tasty. The servers were very kind & attentive. Services was well timed. & everyone explained everything to us very clearly when we mentioned it was our first time. It was a very nice experience! Loved the decor, including the huge painting of Artemis.
Afternoon tea service: Excellent service, attentive & helpful. Nice decor. Scones were very scrumptious. Desserts were delicious especially the creative chocolate one. Finger sandwiches were a bit hit or miss though. The shrimp one was too heavy on the dill for example. Presentation was perfect overall.
J'ai fait l'expérience du « Afternoon Tea » avec une amie. L'endroit est magnifique & & le service était fort bien. Nous savions que le service de thé était cher (68$ taxes incluses) pour une personne & nous y allions en connaissance de cause. Les sandwichs salés étaient forts ordinaires & secs pour ceux qui n'étaient pas sur pains briochés. Portions très petites. Les scones étaient cependant délicieux. Nous ne pouvions gouter qu'une seule sorte de thé & on ne nous a offert de refill d'eau chaude qu'à la fin de de notre dégustation.
J'y suis allée pour un tea Time & l'expérience était vraiment sympathique. Niveau nourriture tout était très bon surtout tout ce qui était salé & les scones, le seul bemol c'est les portions qui sont un peu juste pour deux personnes mais c'est plutôt gastronomique donc on s'y attend. J'ai pu avoir un café à la place du café & il était incroyablement bon ! Niveau service c'était vraiment très bien, très rapide & le personnel très gentil. Le cadre est joli surtout pendant les fêtes & l'ambiance est très agréable. Le prix est très correct pour l'expérience vécue.
16 févr. 2024
sur Google
🍽️
Sachez où manger à Montréal avant tout le monde.
Découvrez en primeur les ouvertures les plus branchées, des menus secrets et les coups de cœur de RestoMontreal.ca. Rejoignez plus de 50 000 foodies.
Went to for the "tea experience" but can't say it was an "experience." Sandwiches were dry, & only scones were fresh & warm. Noisy & big "deal" with how long the tea should sit before serving but nowhere to place your tea bag when it got dark as coffee 😟. For 3ppl & 250$ later, I think we should have spent it better elsewhere!
I tried this for afternoon tea & to be honest nothing to write home about & the scones are below basic. The tea selection took 3 tries before I accepted it. Then I was too tired to go out to dinner & tried to eat dinner there. The food selection is very limited. For those lactose intolerant, forget it! everything has a cream sauce, probably bc the chef can't cook. I hence ordered a steak bc how can they screw up a steak? Mind you I stopped eating meat a long time ago! But it was the only option that didn't have a cream sauce & isn't a sandwich. I asked for a medium cooked steak, first one came well done & guess what! the second one came out well done as well. I lost interest & left bc this is ridiculous! The staff however are very nice! But if you don't have good quality food cooked right then please get a new chef! Very disappointing!
