Chocomax est décrite comme une adresse gourmande et chaleureuse où les glaces et chocolats artisanaux faits maison, les desserts et les crêpes séduisent par leur qualité et leurs saveurs originales. Les avis soulignent un chocolat exceptionnel, un chocolat chaud parmi les meilleurs de la ville, et un gelato riche et crémeux, le tout accompagné d’un café apprécié et d’un service attentionné lorsque la clientèle est bien servie. L’ambiance familiale et l’accueil sont fréquemment loués pour leur chaleur et leur authenticité, avec une fabrication soignée et un esprit de maison qui se ressent dans chaque produit. Des critiques notent toutefois une expérience client inégale, des passages expéditifs et des prix peu clairs, et certains estiment que le service ou l’expérience a changé par rapport au passé. Malgré cela, les gourmands trouvent que les chocolats fins, les glaces maison et les gâteaux restent des preuves fortes de la qualité et recommandent vivement de revenir pour une impression toujours positive à Saint Laurent.
DISAPPOINTING. I've been going to chocomax since i was a little girl. used to be owned by a passionate man who loved the craft of making chocolate & gelato/used to be the best gelato in town. now it feels overpriced, the service is bad, prices unclear/seems like they force you to tip or something. stomach ache immediately. was so excited to visit from out of town & have a proper milkshake…well now it's a 10$ cup of milk that was too sweet to finish. no ice-cream in there to shake. Never been so disappointed with a gelato spot in my life. I MISS THE OLD CHOCOMAX made with love, not with greed.
*****added after the response from establishment below:
based on the passive aggressive response, pretty in-line with the service received in general, please don't worry about what i will & won't be reading. I obviously don't plan on coming back. appreciate the friendly & family-oriented response that, don't worry, has been screenshotted. my mistake to assume a 10$ milkshake would contain more than just milk & sugar. good luck with the business, too bad it was sold to whoever is running it now, leaving such professional & apologetic responses.
PS i would have skipped through but the server clicked buttons behind the counter, inside a drawer & hidden, then she clicked through the card machine herself. i didn't even have a chance to touch the machine at all which felt very sketchy to me.
Amazingly delicious ice cream! My kids & I loved the cherry, chocolate pistachio, & litchi flavours. The owner & her son were also so sweet & detailed in packing our chocolate gifts :) Highly recommend & can't wait to visit again!
27 juin 2025
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📍 A Hidden Gem for Ice Cream & Chocolate Lovers in Montreal! 🍫🍦
I've officially become addicted to this place! I've been going almost every day with my kids - that's how good it is. 😍
The ice cream is incredibly rich, flavorful, & simply unforgettable. Every scoop tastes like it was made with love.
& the chocolate? Next-level quality! 🍫 Everything in the shop is handcrafted with real skill & artistry - you can taste the difference.
What makes the experience even better is the warm welcome from Ms. Nour, the lovely owner, & her kids. Their kindness & generosity make the visit even sweeter.
Highly recommend this place - a true local treasure you don't want to miss!
Both mother & son were amazing & friendly. The chocolate was pricey but tasted amazing. The ice-cream is worth coming back for. One of the best gelato I have ever tasted. Overall, it was an amazing experience
Une des meilleures crème glacée de la ville! Le chocolat (Pâques, Saint-Valentin, occasion spéciale) & chocolat chaud sont délicieux aussi! & très bonne bûche de Noël!
Absolutely amazing place! The ice cream is hands down the best I've ever had, the chocolate was incredible too, & the staff made the whole experience even better. You can tell they put real care into everything they do.
12 mai 2025
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I actually love the ice cream & the personnel were so nice with me,a employee gave me a cocoa chocolate that i wanted to pay for but i didnt know how to say it,next time i come to ill pay that chocolate
I always go to chocomax to grab the their hot chocolate or mocha. I never used to like hot chocolates but ever since i tried theirs, this has changed. I can gladly say that it's the best hot chocolate in montreal! It's perfect for the winter & cozy season. & their service is amazing. The owner is really friendly & makes sure to make your drink the way you want it. I recently tried their ice cream & i fell in love with it. The chocolate flavour really stood out to me. Can't wait for summer again so i could always go & grab it! Overall 10/10!
Superbe chocolaterie. Tout est bon! C'est artisanal & ça se goute!!! Vous ne serez pas deçus de la qualité. & merci encore pour le super service. Je reviendrai! :)
Du loin le meilleur chocolat que j'ai jamais goûté !! Différentes variétés pour les différents goûts. Équipe au top 👌 Merci pour le travail & le service 😊 Je reviendrai avec plaisir pour goûter les glaces 🍦😃
11 sept. 2024
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The owner was very welcoming & generous. She let me sample the different chocolates before buying them. The flavours are unique, & I can tell the quality is high from the way the chocolate snaps when it's broken. I will definitely come back to try the other flavours as well as the gelato.
The gelatos are delicious & the owner was really kind & did not hesitate one instant to make us taste their various different flavors of gelatos. We also did enjoy their truffles & pistachio chocolates.
Don't miss this place otherwise you will regret. Hidden Gem for artisan chocolate & gelato ice cream in VSL area:) Such enjoy the atmosphere，lovely welcome & cleam！Family business so people who works here really nice & generous :D I would really recommend dark chocolate mix flavored kunefe with pistachios! Wonderful design & inspiration! For gelato, pls try Achata- which is the best! For no dairy try Blood orange sorbet. Owner bought orange from France, their pistachio which also import from Sicilia-Italy. Well personally enjoy black sesame, rum raisin, banana!! Both of the flavor were my favorites.
