Bouza

Tarik

1.0

Used to like this place, but the quality has dropped significantly while prices doubled. No more signature stretch to ashta, & the flavor is now very average. I won't be returning.

Jay

1.0

I heard so many people saying that Bouza is an amazing ice cream store, so we decided to try it out. Most people don't know what real ice cream is or tastes like, so they will love any ice cream they try. The reality was shocking! This is not ice cream, this is industrialized flavor & gum; it was tasteless! The pina colada was horrible; you can feel the artificial flavors of pineapple & coconut. Same for the strawberry one: you can immediately feel that this is not real fruits in there. Same for the achta, it tasted more like iced milk, it tasted nothing like achta; same goes for the frozen ice cream cake. For that expensive price point, I was waiting for the wow factor, I was expecting an ice cream where you can see chunks of real strawberries or other real fruits in there, but sadly this was not the case. Artificial flavors can never taste like real fruits. I was really disappointed; I wanted to leave a 5-star review but in all honesty I cannot because you won't get your money's worth.

Nizar

5.0

Fantastic experience! The ice cream texture is so unique, & the flavors were great. Highly recommend the Halva. The portions are also more than enough. Will come again!

Legacy

4.0

Bouza on Boulevard Saint-Martin is a refreshing addition to Laval's dessert scene. If you're looking for high-quality ice cream with rich flavors & a smooth, creamy texture, this is a place worth visiting. The presentation is inviting, the shop is clean, & the overall atmosphere makes for an enjoyable stop, whether you're ending a meal or simply treating yourself.

The selection offers something for everyone, & the quality of the ice cream speaks for itself. The flavors taste carefully crafted rather than overly sweet, allowing the ingredients to stand out. The service was friendly & efficient, making the experience pleasant from start to finish.

The only observation that deserves management's attention concerns the payment terminal. I took the time to verify the suggested gratuity amounts, & they did not appear to correspond to the advertised percentages. In addition, the suggested tips seemed to be calculated on the total amount, including taxes, whereas in Québec consumers generally expect gratuities to be based on the pre-tax subtotal. For a business that clearly takes pride in the quality of its products, transparency at the point of payment is an equally important part of the customer experience. I hope this is reviewed, & I look forward to seeing this detail addressed on a future visit.

Overall, Bouza delivers an excellent product in a welcoming environment. With a small adjustment to the payment terminal, the entire experience would better reflect the high standard the business has established.

Ava

5.0

Every flavor tastes authentic, & they're very generous with pistachio toppings. We tried chocolate, knafeh, pistachio, mulberry (toot), mango, Oreo, & baklava, all delicious. Iranians missing the real shahtoot taste should definitely try the toot! Knafeh is also good, give it a shot!

P

4.0

If you are not familiar with the selections, the setup is subpar. The fla ors are all listed within the frudge, however, there are peopla all along the fridge. So it makes it difficult to see the flavors without excusing yourself & asking to see .
Outaide of that, you can tatse flavors andthe staff was very helpful.

Hsn

5.0

Really glad I did, great flavors, good portions, & the staff was welcoming

Husni

5.0

Authentic, creamy, & absolutely delicious. The Ashta flavor is a masterpiece with the perfect traditional texture. A must-visit for any ice cream lover!
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Tala provided fantastic service! She was incredibly friendly, helpful with recommendations, & made our visit truly enjoyable. Thanks for the great hospitality!

Nirmeen

5.0

The ice cream was fresh & delicious with authentic flavor. Tala was super friendly & gave amazing service with a lovely attitude. Definitely coming back!'

George

4.0

This was my favorite bouza shop, but the last time I got the pistachio flavor bouza it tasted like an artificial aroma not real pistachios.
The staff is amazing, all other flavors are great.