Bouza

Legacy

4.0

Bouza on Boulevard Saint-Martin is a refreshing addition to Laval's dessert scene. If you're looking for high-quality ice cream with rich flavors & a smooth, creamy texture, this is a place worth visiting. The presentation is inviting, the shop is clean, & the overall atmosphere makes for an enjoyable stop, whether you're ending a meal or simply treating yourself.

The selection offers something for everyone, & the quality of the ice cream speaks for itself. The flavors taste carefully crafted rather than overly sweet, allowing the ingredients to stand out. The service was friendly & efficient, making the experience pleasant from start to finish.

The only observation that deserves management's attention concerns the payment terminal. I took the time to verify the suggested gratuity amounts, & they did not appear to correspond to the advertised percentages. In addition, the suggested tips seemed to be calculated on the total amount, including taxes, whereas in Québec consumers generally expect gratuities to be based on the pre-tax subtotal. For a business that clearly takes pride in the quality of its products, transparency at the point of payment is an equally important part of the customer experience. I hope this is reviewed, & I look forward to seeing this detail addressed on a future visit.

Overall, Bouza delivers an excellent product in a welcoming environment. With a small adjustment to the payment terminal, the entire experience would better reflect the high standard the business has established.

Zineb

5.0

Best authentic Lebanese ice cream, & creative desserts

Angela

4.0

Bouza MTL in Laval serves one of the most unique desserts I've ever tried. The Bouza Ashta is creamy, chewy, & made from scratch using traditional Lebanese techniques that give it a one-of-a-kind texture. The flavour is delicate yet rich, with a hint of floral notes, & the pistachio topping adds the perfect crunch.

The quality of ingredients is unmatched, & you can tell each scoop is crafted with care. Staff are warm & welcoming, & the presentation is beautiful. Whether you're from Laval or driving in from Montreal, this spot is worth the trip. It's unlike any ice cream experience you've had before - & it's absolutely delicious.

Alice

5.0

Delicious dessert ❤?

Dani

5.0

Very delicious Arabic-style ice cream. Highly recommend the ashta ice cream with the candy floss & pistachios on top. Super traditional ice cream & the staff provided amazing service. They had really good Arabic desserts worth trying as well, we got baklava when we're there. I also recommend taking a pint home with you, as one plate is never enough!

Melvi

5.0

Send night in Montreal, had to try Bouza, one out of 3 locations we tried. This location I had to have Ashta with pistachio & who doesn't like Arabic coffee made to order? Yes, no trouble sleeping after! I recommend their full menu from Arabic desserts, sahlab, banana split, chocolate lovers will like Bouza chocolate. We sat outside & enjoyed every bite. Thank you Bouza for being memorable.

Missobsana

5.0

Beaucoup de variétés de desserts glacés. Mon préféré est l'amande. Une place à découvrir.

Mellie

5.0

This was THE MOST AMAZING frozen dessert place! First of all the staff is amazingly kind & patient & they let you taste whatever kind you like! Very impressive customer service, reasonable prices too! I can't recommend this place enough! I'll be back as much as possible during my stay!

Zrayer

5.0

Des produites qui goûtent le ciel. tres bon service à la clientèle accueillant & chaleureux . meilleure crème glacée. Elle nous a fait gouté presque tout. les sorbets sont bon & surtout la creme glacée de achta b ghaz el banat , rose & bakleva . la qualité des ingrédients est supérieure. je recommande fortement surtout pour des desserts de ramadan. merci

Tony

5.0

The lady at the counter was very nice; she took the time to explain the menu to us as we were not familiar with Turkish desserts. She even let us taste a few samples to help us choose the right ice cream. Her genuine smile & care made the experience even better. The coffee & dessert were both amazing, a solid 10/10. The staff & desserts were outstanding