Ben & Florentine propose une vaste gamme de spécialités sur plaque chauffante, incluant des crêpes emblématiques, du pain doré épais et des compositions salées à base d’œufs. Le menu met en avant des incontournables classiques aux côtés de variantes modernes comme les bols de smoothies et les poêlons protéinés conçus pour les gros appétits. Chaque assiette privilégie des ingrédients frais et des portions généreuses préparées avec une précision technique assurant une qualité constante pour l’ensemble des convives. Les gaufres accompagnées de compotes de fruits ou de garnitures fouettées démontrent une attention portée aux saveurs réconfortantes traditionnelles alliées à des styles de présentation contemporains. La configuration intérieure privilégie des agencements de sièges fonctionnels accueillant les clients individuels et les grands groupes avec une efficacité égale. Les opérations culinaires intenses définissent la réputation de l’enseigne en misant sur une sélection fiable de favoris.
Ben & Florentine est reconnu comme une excellente destination pour le déjeuner et le brunch au centre-ville de Montréal, apprécié pour ses portions généreuses, ses ingrédients frais et son menu varié qui répond à tous les goûts. De nombreux clients soulignent la qualité des plats, comme les œufs bénédictine, les crêpes et les offres saisonnières, qui représentent un très bon rapport qualité-prix. L'ambiance est généralement décrite comme chaleureuse et propre, ce qui en fait un choix de prédilection pour les familles et les touristes. Bien que l'établissement soit très fréquenté, particulièrement les fins de semaine, le personnel est régulièrement félicité pour son efficacité, sa gentillesse et son dévouement, assurant une expérience agréable grâce à un service attentionné.
I went there not too long ago to have a nice brunch & I got welcomed warmly by the host identified as Haley & a waitress who served me, Laurence. The food was great overall, service from the staff were great, but my main only concern & issue is the manager, Marie. From the distance, we could hear her yelling at her team with frustration & it disturb my peace & my girlfriend's. For instance, one of the runner accidentally dropped a glass or a mug & we could hear her yelling & yelling for over 5 minutes, FOR A SINGLE BROKEN MUG!! I tried to communicate with her regarding this matter but she completely ignored me & gave us a cold shoulder. I don't know how she can be the manager with those poor skills... Overall, it was great, but the manager is the main concern in this review. I'm not happy with how my experience turned into a bad one.
I am a DoorDash driver who picked up orders from Ben & Florentine Downtown on July 10. While waiting in the designated area near the corner for my orders, the manager (who identified herself as Marie) aggressively told me I was in the way & demanded I move to the stairs. I explained the stairs felt unsafe, but she continued raising her voice & insisted.
I tried to de-escalate by saying I didn't want to argue & waited quietly. Instead, she approached a nearby table of customers & began discussing me negatively, including comments about my helmet, which led to them joining in & making fun of me. This was highly unprofessional & made me feel harassed & unsafe as a small female delivery worker. I was visibly shaking from the stress.
After getting my insulated bag & returning, I asked for her name. She apologized repeatedly once I was standing there upset. I responded that restaurant work is stressful but I just wanted to do my job peacefully.
I also witnessed her speaking very rudely to one of her own employees earlier. As a delivery driver relying on these pickups, this experience was disappointing & made me concerned about returning. Management should ensure professional treatment of all staff & third-party workers.
12 juil. 2026
sur Google
🍽️
Sachez où manger à Montréal avant tout le monde.
Découvrez en primeur les ouvertures les plus branchées, des menus secrets et les coups de cœur de RestoMontreal.ca. Rejoignez plus de 50 000 foodies.
Bonjour, je suis une personne qui est pas du coin & j'étais en vacances pour ma fête & les festivals mais mon déjeuner au ben & florentine était incroyable pour la nourriture mais surtout pour ma serveuse Laurence. C'est sur que c'est une place à aller au centre-ville 🩷
I'm usually pretty tough to please but my meal had really great flavors & textures. The staff are hustling & working together to provide a good experience. I only decided to write this becuase I don't agree with the current 4.1 rating. My waitress Lawrence regardless of how busy she was, had a smile on her face the whole time. Haley was also moving quickly to assure I had a great experience & my coffee didn't get below half a cup.
A friend recommended this as her fave breakfast place, & now I know why. I headed to Ben & Florentine for a big breakfast since I had a walking tour after & went for their egg benedict plus a side of bacon. I've had eggs benedict before & I would say that these were the best ones I ever had. Plus free coffee refills & fruit on the side made it such a great meal! So what made me go back a 2nd time in my trip when my flight was cancelled was the service. Huge shoutout to Marie! She was very friendly, remembered me & my order & always took the time to check on me even though she had other waiting tables. We even talked about the airline that even Canadians avoided flying with. Great food & amazing friendly service! I'm a huge fan & would recommend this plac e to anyone!
After our first brunch here was so good, we ended coming back 3 or 4 more time while on holiday in Montreal. Food was always delicious, generous portions, excellent service & a lovely, bright setting. Highly recommended if your in Montreal.
This is one of the best dining experiences I've had. The food is amazingly fresh & large portions that you are not going away hungry. & the staff, superb - so friendly, so agile & so efficient. I would recommend to anyone.
Je suis allée dans ce restaurant avec mes amies. Nous avons beaucoup apprécié notre repas.
J'ai commandé un burger au boeuf halal avec des frites & un café. Je lui donne 8/10. Mes amies ont pris une assiette crêpe & poulet avec de la salade & des oeufs, & elles ont trouvé que c'était excellent.
