Ben & Florentine propose une vaste gamme de spécialités sur plaque chauffante, incluant des crêpes emblématiques, du pain doré épais et des compositions salées à base d’œufs. Le menu met en avant des incontournables classiques aux côtés de variantes modernes comme les bols de smoothies et les poêlons protéinés conçus pour les gros appétits. Chaque assiette privilégie des ingrédients frais et des portions généreuses préparées avec une précision technique assurant une qualité constante pour l’ensemble des convives. Les gaufres accompagnées de compotes de fruits ou de garnitures fouettées démontrent une attention portée aux saveurs réconfortantes traditionnelles alliées à des styles de présentation contemporains. La configuration intérieure privilégie des agencements de sièges fonctionnels accueillant les clients individuels et les grands groupes avec une efficacité égale. Les opérations culinaires intenses définissent la réputation de l’enseigne en misant sur une sélection fiable de favoris.
Ben & Florentine est reconnu comme une excellente destination pour le déjeuner et le brunch au centre-ville de Montréal, apprécié pour ses portions généreuses, ses ingrédients frais et son menu varié qui répond à tous les goûts. De nombreux clients soulignent la qualité des plats, comme les œufs bénédictine, les crêpes et les offres saisonnières, qui représentent un très bon rapport qualité-prix. L'ambiance est généralement décrite comme chaleureuse et propre, ce qui en fait un choix de prédilection pour les familles et les touristes. Bien que l'établissement soit très fréquenté, particulièrement les fins de semaine, le personnel est régulièrement félicité pour son efficacité, sa gentillesse et son dévouement, assurant une expérience agréable grâce à un service attentionné.
Ve?mi príjemné miesto na ra?ajky aj brunch. 😊 Jedlo bolo výborné, obsluha milá a príjemná a navyše bolo všetko pripravené naozaj rýchlo. Ur?ite odporú?am a rád sa sem ešte vrátim! 🍳😊
I went there not too long ago to have a nice brunch & I got welcomed warmly by the host identified as Haley & a waitress who served me, Laurence. The food was great overall, service from the staff were great, but my main only concern & issue is the manager, Marie. From the distance, we could hear her yelling at her team with frustration & it disturb my peace & my girlfriend's. For instance, one of the runner accidentally dropped a glass or a mug & we could hear her yelling & yelling for over 5 minutes, FOR A SINGLE BROKEN MUG!! I tried to communicate with her regarding this matter but she completely ignored me & gave us a cold shoulder. I don't know how she can be the manager with those poor skills... Overall, it was great, but the manager is the main concern in this review. I'm not happy with how my experience turned into a bad one.
After our first brunch here was so good, we ended coming back 3 or 4 more time while on holiday in Montreal. Food was always delicious, generous portions, excellent service & a lovely, bright setting. Highly recommended if your in Montreal.
6 juil. 2026
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HORRIBLE SERVICE - Friday, June 19, around 8:00 AM
This was, without question, the worst customer service experience I have ever had at this establishment.
At approximately 8:00 AM, I politely requested a window table for one. There were already customers seated in that area, yet the employee at the entrance refused the request & stated that SHE decides where customers are seated because some employees were late. She then instructed a colleague to keep customers jammed in one section.
In other words, customer seating was apparently being determined by what was most convenient for her, not by customer service or common sense.
The employee's attitude was arrogant, confrontational, & completely inappropriate. At no point was I rude or demanding. I simply made a reasonable request. Instead of responding professionally, she acted as though accommodating customers was an inconvenience.
Faced with this behavior, I decided to leave. As I walked out, she loudly called after me,'JE VOUS SOUHAITE BONNE JOURNÉE, MONSIEUR,' with unmistakable sarcasm. It was petty, disrespectful, & entirely unprofessional.
What is most shocking is that this restaurant has generally provided excellent service in the past. This employee's conduct was so far below acceptable standards that it raises serious questions about supervision & management presence during morning shifts.
Refusing a seating request is one thing; speaking to customers with arrogance, dismissiveness, & open sarcasm is something else entirely.
I left without ordering & will think twice before returning or bringing my team for brunch unless I am confident that this kind of behavior is being addressed.
One of my favorite breakfast spots downtown! I always go for the classic breakfast & it's consistently great. The menu offers lots of choices & the food is always fresh & tasty. Perfect place to meet friends & enjoy a relaxed brunch, whether on weekdays or weekends.
It's a good place to eat a well served breakfast or brunch for an affordable price. Not too noisy, relatively fast service, clean & very well located in downtown.
We had a quick brunch at this spot, There's really nothing too special, but it definitely did the job! The staff were super friendly, which made the experience better. The vibe was a bit meh, but overall it was fine. We left satisfied & full, so it's definitely worth your time & money if you're nearby.
