Ben & Florentine propose une vaste gamme de spécialités sur plaque chauffante, incluant des crêpes emblématiques, du pain doré épais et des compositions salées à base d’œufs. Le menu met en avant des incontournables classiques aux côtés de variantes modernes comme les bols de smoothies et les poêlons protéinés conçus pour les gros appétits. Chaque assiette privilégie des ingrédients frais et des portions généreuses préparées avec une précision technique assurant une qualité constante pour l’ensemble des convives. Les gaufres accompagnées de compotes de fruits ou de garnitures fouettées démontrent une attention portée aux saveurs réconfortantes traditionnelles alliées à des styles de présentation contemporains. La configuration intérieure privilégie des agencements de sièges fonctionnels accueillant les clients individuels et les grands groupes avec une efficacité égale. Les opérations culinaires intenses définissent la réputation de l’enseigne en misant sur une sélection fiable de favoris.
Ben & Florentine est largement reconnu comme une destination incontournable au centre-ville pour les déjeuners et brunchs, fréquemment loué pour ses portions généreuses, ses ingrédients frais et la grande variété de son menu. Bien que la vaste majorité des clients souligne le service exceptionnel, chaleureux et efficace du personnel, certains visiteurs ont noté que l'endroit peut devenir très achalandé, entraînant parfois des temps d'attente ou une ambiance occasionnellement pressée. La plupart des clients apprécient le rapport qualité-prix global et la qualité constante des plats, notamment les œufs bénédictine, les crêpes et les ajouts créatifs comme les churros, bien que l'expérience concernant la rapidité du service et le rythme du repas puisse varier selon l'affluence de l'établissement.
Bonjour, je suis une personne qui est pas du coin & j'étais en vacances pour ma fête & les festivals mais mon déjeuner au ben & florentine était incroyable pour la nourriture mais surtout pour ma serveuse Laurence. C'est sur que c'est une place à aller au centre-ville 🩷
I'm usually pretty tough to please but my meal had really great flavors & textures. The staff are hustling & working together to provide a good experience. I only decided to write this becuase I don't agree with the current 4.1 rating. My waitress Lawrence regardless of how busy she was, had a smile on her face the whole time. Haley was also moving quickly to assure I had a great experience & my coffee didn't get below half a cup.
A friend recommended this as her fave breakfast place, & now I know why. I headed to Ben & Florentine for a big breakfast since I had a walking tour after & went for their egg benedict plus a side of bacon. I've had eggs benedict before & I would say that these were the best ones I ever had. Plus free coffee refills & fruit on the side made it such a great meal! So what made me go back a 2nd time in my trip when my flight was cancelled was the service. Huge shoutout to Marie! She was very friendly, remembered me & my order & always took the time to check on me even though she had other waiting tables. We even talked about the airline that even Canadians avoided flying with. Great food & amazing friendly service! I'm a huge fan & would recommend this plac e to anyone!
7 juil. 2026
sur Google
🍽️
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After our first brunch here was so good, we ended coming back 3 or 4 more time while on holiday in Montreal. Food was always delicious, generous portions, excellent service & a lovely, bright setting. Highly recommended if your in Montreal.
This is one of the best dining experiences I've had. The food is amazingly fresh & large portions that you are not going away hungry. & the staff, superb - so friendly, so agile & so efficient. I would recommend to anyone.
Je suis allée dans ce restaurant avec mes amies. Nous avons beaucoup apprécié notre repas.
J'ai commandé un burger au boeuf halal avec des frites & un café. Je lui donne 8/10. Mes amies ont pris une assiette crêpe & poulet avec de la salade & des oeufs, & elles ont trouvé que c'était excellent.
HORRIBLE SERVICE - Friday, June 19, around 8:00 AM
This was, without question, the worst customer service experience I have ever had at this establishment.
At approximately 8:00 AM, I politely requested a window table for one. There were already customers seated in that area, yet the employee at the entrance refused the request & stated that SHE decides where customers are seated because some employees were late. She then instructed a colleague to keep customers jammed in one section.
In other words, customer seating was apparently being determined by what was most convenient for her, not by customer service or common sense.
The employee's attitude was arrogant, confrontational, & completely inappropriate. At no point was I rude or demanding. I simply made a reasonable request. Instead of responding professionally, she acted as though accommodating customers was an inconvenience.
Faced with this behavior, I decided to leave. As I walked out, she loudly called after me,'JE VOUS SOUHAITE BONNE JOURNÉE, MONSIEUR,' with unmistakable sarcasm. It was petty, disrespectful, & entirely unprofessional.
What is most shocking is that this restaurant has generally provided excellent service in the past. This employee's conduct was so far below acceptable standards that it raises serious questions about supervision & management presence during morning shifts.
Refusing a seating request is one thing; speaking to customers with arrogance, dismissiveness, & open sarcasm is something else entirely.
I left without ordering & will think twice before returning or bringing my team for brunch unless I am confident that this kind of behavior is being addressed.
