Ben & Florentine serves an extensive array of griddle specialties featuring signature crêpes, thick-cut French toast, and savory egg-based compositions. The menu highlights classic breakfast staples alongside modern twists like smoothie bowls and protein-packed skillets designed for robust appetites. Each plate emphasizes fresh ingredients and generous portions prepared with technical precision to ensure consistent quality across all servings. Waffles served with fruit compotes or whipped toppings demonstrate a focus on traditional comfort flavors combined with contemporary presentation styles. The interior layout prioritizes functional seating arrangements that accommodate individual diners and large groups with equal efficiency. High-traffic culinary operations define the brand reputation, centering on a reliable selection of griddle favorites that maintain widespread appeal through bold flavor profiles and systematic menu execution.
Ben & Florentine is widely recognized as a popular downtown destination for breakfast and brunch, frequently praised for its generous portions, fresh ingredients, and varied menu options. While a vast majority of patrons highlight the exceptional, friendly, and hardworking nature of the service staff, some visitors have noted that the restaurant can become quite crowded, leading to potential wait times or an occasionally rushed atmosphere. Most guests appreciate the overall value and consistent quality of the food, particularly the egg benedicts, pancakes, and creative additions like churros, though experiences regarding service speed and dining pace can occasionally fluctuate depending on how busy the venue is.
Friendly staff, & very accommodating. Food was absolutely delicious! We had a party of 5 & were seated very quickly. I ordered the Apple Crepes combo, & ate every bit of it. People in my party ordered the crispy French toast with chocolate, & the pancakes. All said it was delicious! Highly recommend this restaurant if traveling to Montreal!
La responsable, Marie-Pier Bellefeuille, a été extrêmement méprisante envers ma femme. Je comprends maintenant pourquoi ils engagent une nouvelle serveuse toutes les deux semaines.
As my group was about to depart Quebec after our 3 days stay, going to Ben & Florentine was the perfect goodbye to the beautiful city of Montreal! It is right by the Gare Centrale if you're travelling by Via Rail. Marie went above & beyond, she impressed us right away by how she remembered all of our orders without writing anything down! She ensured our experience was good & had us eating good, as well as took amazing photos of us to end off our trip the right way!
Jul 28, 2026
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Visiteurs français à Montréal, n'hésitez pas à rendre visite à cette enseigne. Tout est très bon & le service souriant est très apprécié. Merci pour ce moment délicieux un dimanche matin.
C ma cantine a Montreal🤗, tout est extra, combos sucre sale, poutine cafe inclus a volonte...mention particuliere a Marie quelle gentillesse, quelle energie, represente bien la magie des quebecois.Que ca fait du bien de reprendre des forces ici le midi, apres 7 jours passes a arpenter tous les quartiers de cette ville formidable 🇨🇦🇫🇷
I went there not too long ago to have a nice brunch & I got welcomed warmly by the host identified as Haley & a waitress who served me, Laurence. The food was great overall, service from the staff were great, but my main only concern & issue is the manager, Marie. From the distance, we could hear her yelling at her team with frustration & it disturb my peace & my girlfriend's. For instance, one of the runner accidentally dropped a glass or a mug & we could hear her yelling & yelling for over 5 minutes, FOR A SINGLE BROKEN MUG!! I tried to communicate with her regarding this matter but she completely ignored me & gave us a cold shoulder. I don't know how she can be the manager with those poor skills... Overall, it was great, but the manager is the main concern in this review. I'm not happy with how my experience turned into a bad one.
