Ben & Florentine serves up a great day! From hearty breakfasts to healthy lunches, all our food is lovingly prepared with fresh ingredients of the highest quality. Whether you want a savoury morning or afternoon meal, we offer the finest dining experience for the breakfast & lunch crowd. At Ben & Florentine, It’s all about the food!™ Welcoming everyone with a hot cup of coffee & a cheerful “bonjour”, we are proud of our excellent customer service. The stage is set for a genial business meeting, a family outing or a gab session with friends. Ben & Florentine is where generations mingle, where entrepreneurs meet & where couples reconnect over delicious dishes. Relax in the comfort of our specially designed restaurants, which create a warm & friendly atmosphere. We believe that a great meal enjoyed in a pleasing ambiance has the power to bring people together. Food, fun & conversation, the perfect recipe for an unforgettable get together. Come in & let us serve up a great day, every day!
Ben & Florentine is described as a dependable brunch spot with fresh, flavorful dishes, a wide range of options, and generous portions at reasonable prices. The service is frequently praised as attentive and friendly, with quick seating on busy mornings though peak times can bring slower service when the restaurant is crowded. The atmosphere is relaxed and welcoming, making it a good place to meet friends for brunch, with a focus on quality smoothies, fresh fruit, and well prepared classics like crepes, omelets, and eggs Benedict. While some menu items may be unavailable at times and waits can be longer during peak hours, the overall experience remains satisfying and dependable, with consistently strong food quality and value.
Today, I went to the Ben & Florentine restaurant located downtown on Mansfield Street after dropping off my vehicle for servicing & a tire change.
Upon arrival, I was assigned a small table for two. I had my breakfast & then ordered a smoothie. While I was still within my expected waiting time (approximately two hours, until I could pick up my vehicle), the waitress seemed eager to bring me the bill, which I paid immediately.
Barely five minutes after I had paid, the waiter came to ask me to vacate the table so they could seat other customers. I refused, explaining calmly that I had not yet reached the two-hour period & that I was simply waiting to retrieve my vehicle.
The waiter then adopted an insistent & inappropriate attitude, even going so far as to question how much time I had left while looking at his watch, clearly putting pressure on me. I indicated that I had about 15 to 20 minutes remaining, but his behavior made it clear that he wanted me to leave immediately.
I find this attitude disrespectful & completely unacceptable. It shows a clear lack of consideration for the customer. This is an experience I have never encountered before & does not reflect the level of service one would expect.
I would like to bring this situation to your attention & hope that it will be taken seriously.
May 3, 2026
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One of my favorite breakfast spots downtown! I always go for the classic breakfast & it's consistently great. The menu offers lots of choices & the food is always fresh & tasty. Perfect place to meet friends & enjoy a relaxed brunch, whether on weekdays or weekends.
It's a good place to eat a well served breakfast or brunch for an affordable price. Not too noisy, relatively fast service, clean & very well located in downtown.
Friendly staff made sure our group of 14 was treated like kings ! Our friends from Belgium loved the food to the point that they're thinking about importing the concept to Europe. We were there on the morning of Dec 31 & back the next day. A fabulous breakfast experience!
It's a good place for before work breakfast right in the middle of Montreal downtown. However, need to make time for it. It's in no means, a quick breakfast. The reason is due to its convenient location & its popularity. It gets crowded pretty fast & due to staffing shortage, the speed of service suffers. In addition, forget about driving the due to the scarcity of parking places in the neighbourhood.
We had a great breakfast (or brunch) here! The service was friendly & attentive, & the atmosphere was warm & welcoming. The taters were especially delicious - not sure what seasoning you use, but they were a standout. Portion sizes were just right, prices were very reasonable, & there's such a wide selection on the menu. All around, a great dining experience - we'll definitely be back!
Great place for breakfast. Every time I'm in Montreal I go to this place for breakfast. I have. Ever had a bad meal. The staff are great & the service is super fast.
Nice place to have breakfast & more. There are plenty of options. The food was tasty, & the service was great. We tried their version of poutine, crepes, & hot chocolate.
Very busy breakfast spot; offering discounted breakfast specials before 8:30am. The service was nice, pleasant & speedy. Ordered eggs with crispy bacons. The potatoes were not as crunchy as other branches. The dining environment is smoky. It's nice to have a B & F in downtown that opens early.
I often cant decide between sweet & savory breakfast items, & here you dont need to. Its nice to get a sweet crepe, toast, eggs, bacon/sausage, etc. all in one order, but just make sure you are hungry! The poached egg on the eggs benedict was unfortunately cold, like it was prepared in advance & saved until serving. The other eggs were good, as were the potatoes & meats. Waffle was standard. Coffee & tea are included with of if the menu items. The crepes are quite thick here-personally I prefer them thinner. Overall I would recommend B&F for breakfast & brunch, especially with the big portion sizes & variety within orders
Has to be the best breakfast place I have ever eaten at. Food was amazing, good portion size & price was reasonable for what we had. The food was high quality. Service: No complaints, server did a good job & had no issues. Atmosphere, restaurant was elegant, I really appreciate when they have an open kitchen as well to be able to see the food prepared.
Dear Ben & Florentine, It's no secret I love my breakfast & my definite go to place is your outlet on Mansfield. I came back on Sunday Oct 6th & it is always wonderful. Every time I go, I get the very best service & quality breakfast. Today, I will tell you about a very special waitress that really works very hard & is an ambassador of your brand. She is an inspiration, one of those people you always want breakfast from. Marie-Pier is extremely devoted to you & her clients & she has always treated me like gold, been extremely attentive & caring. She is one of those waitresses every other restaurant wished they had. Not only does she know her menu inside & out, she really gives personalized quality service not found elsewhere. She is very careful with your brand & is alert in her entourage. She assists other waitresses, makes sure things run smoothly. It's not just about my service but everyone else. She gives so much to Ben & Florentine & absolutely loves her work with you, I feel it each time. She's the waitress that has it all, beautiful inside & out, giving her best service with very high professional standards.Attentive & very very hard working. She has served me for years & each time, i got more than breakfast, I got a welcome home experience. You ought to be very proud of her & her contribution. I don't know if you have an employee incentive program but I am compelled to write as i am in awe each time Marie-Pier gives me her service. She deserves a nice bonus, a certificate or something like that. She is worthy of any recognition you can give her as for jenny( both are out of this world).
