Ben & Florentine met du bonheur dans votre journée ! De nos déjeuners costauds à nos dîners santé, tout ce que l'on vous sert est préparé sur place, avec amour, et ne comporte que des ingrédients frais de première qualité. Que ce soit pour un déjeuner hautement savoureux ou un succulent dîner en mi-journée, nous vous proposons une expérience culinaire hors de l'ordinaire. Chez Ben & Florentine, on redécouvre « le goût de bien mangerMC » ! Dès votre arrivée, on vous accueille avec un beau « bonjour » et un bon café chaud - c'est là la marque de notre excellent service. Qu'il s'agisse d'une réunion d'affaires, d'une sortie en famille ou de relaxer entre amis, Ben & Florentine est l'endroit idéal pour tous ceux et celles qui aiment partager tout en dégustant un succulent repas. Détendez-vous dans un environnement spécialement conçu pour favoriser une ambiance décontractée, chaleureuse et propice aux échanges. Nous croyons que le fait de savourer de délicieux plats dans une atmosphère agréable et avec un personnel amical est un gage de bien-être et de célébration. Bonne bouffe, bons amis, bonne conversation : la recette parfaite pour transformer un simple repas en occasion mémorable ! Laissez-nous mettre du bonheur dans votre journée - jour après jour !
Ben & Florentine est décrit comme une adresse fiable pour le brunch, avec des plats frais et savoureux, une grande variété d'options et des portions généreuses à des prix raisonnables. Le service est souvent chaleureux et attentif, avec un service rapide en matinée chargée, bien que les périodes de pointe puissent entraîner des retards lorsque le restaurant est bondé. L'ambiance est détendue et accueillante, ce qui en fait un endroit idéal pour retrouver des amis autour d'un brunch, avec un accent sur des smoothies de qualité et des fruits frais, ainsi que des classiques comme les crêpes, les omelettes et les œufs bénédictine. Bien que certains éléments du menu puissent être indisponibles parfois et que les temps d'attente puissent être plus longs aux heures de pointe, l'expérience globale est perçue comme satisfaisante et fiable, avec une nourriture de qualité et un bon rapport qualité-prix.
Today, I went to the Ben & Florentine restaurant located downtown on Mansfield Street after dropping off my vehicle for servicing & a tire change.
Upon arrival, I was assigned a small table for two. I had my breakfast & then ordered a smoothie. While I was still within my expected waiting time (approximately two hours, until I could pick up my vehicle), the waitress seemed eager to bring me the bill, which I paid immediately.
Barely five minutes after I had paid, the waiter came to ask me to vacate the table so they could seat other customers. I refused, explaining calmly that I had not yet reached the two-hour period & that I was simply waiting to retrieve my vehicle.
The waiter then adopted an insistent & inappropriate attitude, even going so far as to question how much time I had left while looking at his watch, clearly putting pressure on me. I indicated that I had about 15 to 20 minutes remaining, but his behavior made it clear that he wanted me to leave immediately.
I find this attitude disrespectful & completely unacceptable. It shows a clear lack of consideration for the customer. This is an experience I have never encountered before & does not reflect the level of service one would expect.
I would like to bring this situation to your attention & hope that it will be taken seriously.
3 mai 2026
sur Google
🍽️
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One of my favorite breakfast spots downtown! I always go for the classic breakfast & it's consistently great. The menu offers lots of choices & the food is always fresh & tasty. Perfect place to meet friends & enjoy a relaxed brunch, whether on weekdays or weekends.
It's a good place to eat a well served breakfast or brunch for an affordable price. Not too noisy, relatively fast service, clean & very well located in downtown.
Friendly staff made sure our group of 14 was treated like kings ! Our friends from Belgium loved the food to the point that they're thinking about importing the concept to Europe. We were there on the morning of Dec 31 & back the next day. A fabulous breakfast experience!
It's a good place for before work breakfast right in the middle of Montreal downtown. However, need to make time for it. It's in no means, a quick breakfast. The reason is due to its convenient location & its popularity. It gets crowded pretty fast & due to staffing shortage, the speed of service suffers. In addition, forget about driving the due to the scarcity of parking places in the neighbourhood.
We had a great breakfast (or brunch) here! The service was friendly & attentive, & the atmosphere was warm & welcoming. The taters were especially delicious - not sure what seasoning you use, but they were a standout. Portion sizes were just right, prices were very reasonable, & there's such a wide selection on the menu. All around, a great dining experience - we'll definitely be back!
Great place for breakfast. Every time I'm in Montreal I go to this place for breakfast. I have. Ever had a bad meal. The staff are great & the service is super fast.
Nice place to have breakfast & more. There are plenty of options. The food was tasty, & the service was great. We tried their version of poutine, crepes, & hot chocolate.
Very busy breakfast spot; offering discounted breakfast specials before 8:30am. The service was nice, pleasant & speedy. Ordered eggs with crispy bacons. The potatoes were not as crunchy as other branches. The dining environment is smoky. It's nice to have a B & F in downtown that opens early.
I often cant decide between sweet & savory breakfast items, & here you dont need to. Its nice to get a sweet crepe, toast, eggs, bacon/sausage, etc. all in one order, but just make sure you are hungry! The poached egg on the eggs benedict was unfortunately cold, like it was prepared in advance & saved until serving. The other eggs were good, as were the potatoes & meats. Waffle was standard. Coffee & tea are included with of if the menu items. The crepes are quite thick here-personally I prefer them thinner. Overall I would recommend B&F for breakfast & brunch, especially with the big portion sizes & variety within orders
Has to be the best breakfast place I have ever eaten at. Food was amazing, good portion size & price was reasonable for what we had. The food was high quality. Service: No complaints, server did a good job & had no issues. Atmosphere, restaurant was elegant, I really appreciate when they have an open kitchen as well to be able to see the food prepared.
Dear Ben & Florentine, It's no secret I love my breakfast & my definite go to place is your outlet on Mansfield. I came back on Sunday Oct 6th & it is always wonderful. Every time I go, I get the very best service & quality breakfast. Today, I will tell you about a very special waitress that really works very hard & is an ambassador of your brand. She is an inspiration, one of those people you always want breakfast from. Marie-Pier is extremely devoted to you & her clients & she has always treated me like gold, been extremely attentive & caring. She is one of those waitresses every other restaurant wished they had. Not only does she know her menu inside & out, she really gives personalized quality service not found elsewhere. She is very careful with your brand & is alert in her entourage. She assists other waitresses, makes sure things run smoothly. It's not just about my service but everyone else. She gives so much to Ben & Florentine & absolutely loves her work with you, I feel it each time. She's the waitress that has it all, beautiful inside & out, giving her best service with very high professional standards.Attentive & very very hard working. She has served me for years & each time, i got more than breakfast, I got a welcome home experience. You ought to be very proud of her & her contribution. I don't know if you have an employee incentive program but I am compelled to write as i am in awe each time Marie-Pier gives me her service. She deserves a nice bonus, a certificate or something like that. She is worthy of any recognition you can give her as for jenny( both are out of this world).
