Vous magasinez au Carrefour Laval ou vous allez voir un film dans le quartier? Terminez la journée en beauté en amenant famille et amis au grillhouse et bar Bâton Rouge Laval.
Les avis sur Bâton Rouge Grillhouse & Bar convergent vers une expérience globalement positive, avec des portions généreuses et une nourriture souvent savoureuse et cohérente; les côtes levées et le poulet frit reviennent fréquemment comme des succès, tout comme les accompagnements et les desserts, et le choix de vins et cocktails est apprécié. Le service est généralement loué pour sa gentillesse et son professionnalisme, mais les périodes d'affluence ou les grands groupes peuvent rendre l'accueil et le service plus lents et parfois affecter l'expérience globale. Quelques critiques portent sur des cuissons inexactes ou des plats manquant de finition et sur un rapport qualité-prix qui peut sembler élevé selon les plats, notamment lorsque la préparation n'est pas à la hauteur des attentes. L'ambiance est décrite comme conviviale et adaptée aux repas en famille ou entre amis, même si le bruit peut être élevé et que certaines expériences varient selon le service. Dans l'ensemble, cette chaîne demeure une option fiable et populaire, avec des points forts bien établis et des axes d'amélioration régulièrement évoqués par les clients.
My supper was soo good, portion was ok. My disappointed they do not offer the half rack. Loud music in background. ** I have to say Cristina, gave us great service !!!
The food was good I liked our choices. They just made a mistake on the doneness of our steaks, my husband ordered a med rare & they brought a well done , same for mine was not exactly what I asked. Besides that the services was good & their portions are also very filling so I think it's worth it. The Lobster was very tasty.
Nous avons apprécié le moment passé dans le restaurant. Le personnel était attentionné & hyper souriant & sympatique. Je me suis regalée mon entrecôte était tendre & parfaite. Rien à redire.
9 juin 2024
sur Google
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I'm from the States, this place is great. I wish I had this in Michigan, it would do really well there. The wait staff was the best. So nice & funny. Food was perfect. Can't wait to go back.
On Saturday evening I went out with my family for my birthday. The waitress was really nice she took our order. My husband asked for the double cheeseburger with no sauce & vegetables on the side. When we got our order my fries were double fried really hard & my husband's cheeseburger had sauce inside & his bun was wet & soggy. He told the waitress he asked for no sauce & she took it back to the kitchen & told the cook. It literally took 2 minutes & his burger was ready. He noticed that it was his same burger because he had bit into the first time. He opened up his burger & saw the same piece of bun stuck to the burger. The cook opened up his burger & scraped out the sauce & reassembled it back with a new bun that wasn't even toasted. He was so mad he asked for the waitress & manager. He explained that it was disgusting for a cook/restaurant to reserve a burger back to a client that had been bitten from & was cold. Imagine someone ordered a filet mignon & they got the order wrong would they try to pass it on to someone else? The manager understood & tried to make it right by offering a new burger but by that time he didn't want to eat it anymore. He offered drinks & desserts, but it ruined the whole experience already. My wife's birthday supper was ruined. Would we go back? NO! The experience was horrible & the restaurant was not even busy that evening.
3 juin 2024
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Baton Rouge used to be great. Not anymore. The price of the meal as double but the service quality is mediocre. The food is not bad but at this price, I expect better. Maybe it' s was a bad day.
Used to be excellent food & generous portions... Today it's the exact opposite & way too expensive for the garage they serve. Ribs are practically invisible, they're so small. No meat on the bones. Portions, under half the size of what they were even 5 years ago & all you taste is the sauce. I ordered a burger which was over $24.00 & I could have had a better burger at Harvey's for half price. That doesn't say too much for their food. I've been eating there since the first store opened in 1993, & was always great. This is a travesty. I will never be there again. Nothing but an expensive rip off for garbage food, if you can even call it food.
Nous avons bien mangé mais surtout on a eu beaucoup de plaisir avec notre serveuse Vanassa. Nous étions un peu tannant & elle a rigolée avec nous. Service A1 même s'il n'y avait plus de savon 😜
26 mai 2024
sur Google
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Food was delicious but the crowd & the music were too much, we barely were able to hear each other. The girl that served our table was practically asking for more tips money, hope the management would look into these issues.
Beaucoup beaucoup trop cher ! Service moyen. Personnel pas heureux & ça se voit. Cuisine réchauffée sur place & ça se sent. Qualité médiocre mais c est MTY group n est ce pas ...
We visited for a weekday lunch with a group of five & were seated quickly. The staff was very warm & attentive. However, the food didn't quite match the quality of the service. We began with their soup of the day, which was excessively salty, almost like drinking soy sauce directly; I ended up just eating a few of the tomatoes from the soup. On a brighter note, the platter was an improvement over the soup. The grilled shrimp was decent, & the lobster was quite tasty.
