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Commodités, services et plus
Avis pour Bâton Rouge Grillhouse & Bar
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Les avis mentionnent souvent
Afficher toutrib(38) steak(29) salad(18) prix(18) qualite(16) recommend(14) fries(13) lunch(13) sauce(12) côtes levées(11) quality(11) chicken(11)What a disappointment. It's like the hosts have absolutely no clue how to seat guests. We spent an hour at the bar waiting for a booth but no joy. We drank, we ate appetizers, checked the status 4 times. Unforgivable. Sincerely, for the apathy, & the poor quality control, go anywhere where the place appreciates you & your patronage. But, if you like being treated like a heel, you're home. Enjoy!! 😀
Baton Rouge - Laval Review
Baton Rouge in Laval offers good food at a balanced price-not too high, not too low. The restaurant has a very nice design, creating a welcoming atmosphere. However, on weekends, it gets extremely busy, which affects the service quality. If you're looking for a relaxed dining experience, visiting during off-peak hours might be a better choice.
They also have a selection of alcoholic drinks, including cocktails, wines, & beers, to complement your meal.
Food is good, reasonable price for the quality but sometimes you don't get a good waiter but should not affect your decision o go for it. If it was not for the guest I was inviting I would have not even tipped him.
Excellent food & service. Quality is very high. Very satisfied. The staff is friendly & patient with the customers. We go there frequently.
Baton Rouge used to be great. Not anymore. The price of the meal as double but the service quality is mediocre. The food is not bad but at this price, I expect better. Maybe it' s was a bad day.
We visited for a weekday lunch with a group of five & were seated quickly. The staff was very warm & attentive. However, the food didn't quite match the quality of the service. We began with their soup of the day, which was excessively salty, almost like drinking soy sauce directly; I ended up just eating a few of the tomatoes from the soup. On a brighter note, the platter was an improvement over the soup. The grilled shrimp was decent, & the lobster was quite tasty.
Im sad to rate this place at this level, they have nice quality tasty food & menu, delicious drinks but the service is horrible & the worst one is the management. ***** update ***** Impressive client satisfaction follow up, After rating this place very low due to the service i received on January 20, i was contacted directly by the client satisfaction team, & after escalating my issue to the boisbriand branch manager, i was directly contacted by Patrick the branch manager & he immediately prioritized my case to fix this incident, we understand incidents happens but dealing after it is where it shows the empathy & the professionalism of the management people. Very impressed with the fast response the welcome & the hospitality Patrick showed. Thank you Baton Rouge for the amazing menu, delicious food & especially your consistency on keeping your brand unique. After all this been said, & after this impressive experience with baton rouge you are left with no choice by re-rating accordingly.
Overall very satisfied, quality of the food & service received ❣️
Bâton Rouge is the place for ribs (in my opinion) however I was so disappointed & I was so looking forward to it.
My ribs were dry, not enough sauce, my baked potato was prepared long in advanced & felt warmed up. I didn’t have the traditional coleslaw on my plate nor any condiments like sour cream. No wet napkins to wipe your hands either.
I get food prices have gone up but so have the prices on the menu. They serve the minimum food & mediocre food quality. Truly disappointing.
Excellent service & great quality food. We sat in the bar area which has more a lounge feeling than a restaurant. The menu has many options from steak to salads. I enjoyed a healthy option which was packed with fresh fish & vegetables. I definitely recommend this place for lunch or dinner.
Mediocre experience. It feels they have cut down on pork ribs quality. My party was not impressed with the dining experience.
Bâton Rouge knew better times...
quality & quantity of food 5 pnts! ,services 3 pnts ,understaffed for amount of patrons causing to forget orders on drinks, 2 pnts would have appreciated a table with chairs, instead of the booth. (i am quite big & was forced to sit out over edge of bench! whole night)