Bâton Rouge Grillhouse & Bar

Nabil

5.0

Great service! Waiter was attentive, engaging & accomodating. The food is great too, & we can have time to eat at our leisure. 10/10, no notes, will visit again!

Sarah

5.0

Un immense merci à notre serveuse Maria, qui a offert un service exceptionnel du début à la fin pour notre graduation. Elle était à la fois professionnelle, efficace, rapide & très drôle, ce qui a rendu notre expérience encore plus agréable.

La nourriture était très bonne dans l'ensemble. Les steaks étaient parfaitement cuits, exactement comme nous les avions demandés, & le reste du repas était à la hauteur de nos attentes.

Mon seul petit bémol concerne le mac & cheese à la truffe. Nous étions deux à le commander & nous avons tous les deux été assez déçus. Nous nous attendions à un plat beaucoup plus crémeux & fromager mais malheureusement, il manquait de richesse & de saveur. Mis à part ce détail, tout était très bien.

Merci à Maria pour son excellent service & à toute l'équipe pour cette belle expérience. Nous reviendrons avec plaisir !

Jocelyn

4.0

Très belle & succulentes assiettes.
Très à air ouverte se qui donnent une vue d'ensemble mais qui oblige à parler plus fort car c' est très bruyant.

Mike

1.0

It was a quiet evening, Wednesday 17th 2026. The restaurant was half empty. My son had just done his play in school & we wanted to go out for a small celebration as a family. This turned out to be a very disappointing evening.

My wife & I ordered a salad & the kids ordered on the kids a BBQ chicken breast on the kids menu. I specifically asked for the fries to be hot & crispy. We waited 45 minutes to receive our food on an evening where the restaurant was half empty !

First they came out with the kids dishes. The fries had been on the dish for so long that they literally collapsed & were lukewarm warm, soggy & totally disgusting. Not to mention that they bring a mountain full of fries with about a 2 oz piece of chicken for the kids.. Very unappetizing dish. I immediately told the server that the kids fries were awful & he took their dishes away to put new fries & took about 5 minutes so now the chicken is cold ! I guess it's hard to bring them some fries so they can start eating their chicken immediately.

I ordered the chicken filet salad. Mine arrived cold & soggy & humid. These were absolutely uneatable ! It's like everything had been done for about 10 minutes & were just left there & were forgotten. When you took it in your hand the coating just pealed off with your hand. Even the server saw that this was a horrible dish. He apologized & went to speak to the manager. He came back & said we can redo your dish & we can offer you a dessert & a coffee to compensate. This was absolutely insulting, making us wait 45 minutes for 4 simple dishes, letting them sit there while everything became cold & soggy & them offering dessert & a coffee to compensate for meals that were uneatable. Our evening out with the kids was ruined.

After wasting our time that evening & making the kids wait all this time for a horrible meal, we got up & left this restaurant.

THIS WAS A VERY BAD DINING EXPERIENCE !

UPDATE : COMPANY THAT REPLIES WITH AUTOMATED MESSAGES ! This company does NOT care about customer service or quality. You have all the information you need & requested in my review yet you want me to send it to your email. Cut the BS ! Easy to see why your once very busy restaurant has suddenly become so quiet ! Price went up & everything else came down !

Sami

5.0

Bravo Nick!

Customer service experience numéro uno!

Sylvie

5.0

Jeudi soir, arrivée à 17h30. Meilleur moment pour aller au resto. Peu de monde, service impeccable & la bouffe parfaite. Cassandra nous a permis de vivre une excellente expérience. Merci !

Gregory

4.0

Everything was good, but the prices put it inline with the keg now. I understand the global climate of these things, but it's a lot more than I expected.

Ladifatou

5.0

Bonne ambiance. Les portions sont enormes, belle surprise & ca goute bon aussi

Ich

5.0

Amazing service paired with warm hospitality & good food made for a wonderful night with friends. Emily & the host team were very welcoming when we arrived. From there, Maria provided exceptional service. She was great with drinks, wine, food, & fun conversation! Truly great service which is increasingly tough to find. The owner (Nick) came by to say hi. We enjoyed the spinach dip, a baked feta pastry, lobster rolls, the new seafood boil, & the legendary ribs. All paired with excellent wine. Looking forward to the next visit!

Marie-Eve

2.0

Cela faisait au moins dix ans que je n'étais pas retournée au restaurant Bâton Rouge & j'ai eu une surprise assez décevante. Un samedi soir à 19 h, l'ambiance ressemblait davantage à celle d'un bar-club qu'à celle d'un restaurant où l'on vient partager un repas. La musique était extrêmement forte, au point d'être difficilement supportable, & les tables étaient tellement rapprochées que nous nous sommes retrouvés assis à quelques centimètres d'un autre couple. Aucune intimité, aucune possibilité de discuter normalement. Nous avions sérieusement envie de quitter les lieux.
Heureusement, il y avait une terrasse à l'extérieur & après en avoir fait la demande, la serveuse a gentiment accepté de nous y installer même s'il n'y avait personne d'autre. Son professionnalisme, sa gentillesse & son sourire ont littéralement sauvé notre soirée.
Côté cuisine, rien à redire : les plats étaient très bons & les portions généreuses. Malheureusement, malgré la qualité de la nourriture & du service, l'ambiance intérieure ne correspond pas du tout à ce que je recherche dans un restaurant. Pour cette raison, je n'y retournerai pas.