Bar George
OUVERT7:00 (am) - 23:00
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CoordonnéesErreur?
À propos
Détails
Commodités, services et plus
Nous acceptons: Master Card, Visa, AMEX, Interac| lundi | |
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Commodités, services et plus
Nous acceptons: Master Card, Visa, AMEX, InteracAvis pour Bar George
Les avis mentionnent souvent
bar(177) drink(110) cocktail(73) wellington(69) beef(67) beautiful(64) recommend(62) beef wellington(56) decor(50) vibe(42) brunch(35) highly recommend(32)Hôtesse très hautaine & impoli. J'ai annulé ma réservation à cause du mauvais accueil arrogant; aucun tact 0 professionnalisme.
Awesome hotel bar that brings in big crowds. Good amount of seating, DJ, & great cocktails make this bar a vibe. The breakfast here is also incredible, with some of my favorite home fries ever!
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My husband & I went there for brunch to celebrate my birthday. One of our dishes was one with Burata cheese, but only after finishing it we noticed that it was completely different from as described in the menue. My fault. The manager admitted their mistake & apologized & then we received a full bill. They did not even suggest to serve the espresso for free, because'you ate the dish'. BTW, the food standard has declined from previous times & the table next to us complained about spiders on their legs. Will not return to this deteriorating & rude establishment.
What a room! The buildibg is stepped in history & the Bar was all atmosphere. They also have a very nice deck. I suggest lunch here.
An exceptionally disappointing & frankly bewildering experience. I left this establishment not merely dissatisfied, but genuinely astonished by the extraordinary lack of professionalism, discretion, & basic hospitality displayed by the staff.
I feel compelled to address this directly to Chloé Fournier, the General Director of the establishment, because the manner in which this situation was handled represents a profound failure in guest relations & reflects poorly on the standards of the venue. Not to mention the leadership.
Chloé: Your staff's conduct was disrespectful, uncouth, dismissive, & remarkably inhospitable. What was most troubling was not simply the refusal to accommodate a larger party, but the complete absence of courtesy, dialogue, or even a basic attempt to find a reasonable solution. Instead, your team chose to treat a group of 10 paying guests as though they were an inconvenience.
We arrived fully prepared to spend well over $2,000. Rather than engaging in a professional conversation, your staff immediately demanded a $1,200 upfront payment in addition to a 20% gratuity & proceeded to show us the exit. This demand was especially troubling because this alleged requirement was never communicated as a written policy, disclosed in advance, or presented anywhere for guests to reasonably review.
The most disappointing aspect is that we never rejected the terms. There was no refusal, no argument, & no attempt to avoid the establishment's expectations - because we were never given the opportunity. Your staff made the decision to dismiss us before any meaningful conversation could even take place.
There is a significant difference between having policies & enforcing them with respect, versus creating an unnecessarily hostile & humiliating experience for guests. Unfortunately, this felt less like a professional establishment managing reservations & more like a careless dismissal of customers who were ready & willing to support the business.
Thankfully, we went down the street to Medusa, where we were welcomed with warmth, professionalism, & genuine hospitality. We ended up spending upwards of $2,500, had an exceptional evening, & experienced exactly what customer service should look like.
A deeply disappointing encounter at Bar George. A venue's reputation is not only built on its food or atmosphere, but on how it treats people when things are not perfectly convenient. This was a significant failure in that regard. -2/10
If you are looking for Italian food & an establishment that actually values its guests, Medusa is the clear choice.