Aspire AMEX Salon/Lounge

Steve

3.0

'It is just ok'.

Not the kind of lounge I was expecting with dragonpass (!!!)...

Food was very so-so but the service at the bar was good.

Several tables were unfortunately dirty like you see in a fast food restaurant sometimes (please do something about it).

I used a dragonpass. It was for free but still.. I would rather pay for better food if you get it... But the drinks selection was good!

Cesar

5.0

Gorgeous design of the premises.
Smooth Music played on makes great ambience & improves the mood.
Service is great!

ROBERTO

5.0

I visited the Amex Aspire in Montreal as an Amex cardholder.

The area is super comfortable, elegant, clean & well maintained.

I really liked the 'à la carte' concept, which in my view works better than a buffet (less waste & better food).

The quality of all food & drinks is truly great .

Congratulations to Alicia at the bar for having the patience to explain me the ordering system . She is a very kind person.

Thanks to Michael at the front desk for helping me change my order for a'to go box lunch'.

I absolutely Aspire to be back soon.

Jefferson

1.0

I waited 1 hour & food never came. The check in process is lengthy.
I would suggest to skip this lounge.
The only positive thing is the bar.

Y

4.0

Its a nice oasis for priority pass & amex plat holders in the domestic terminal at YUL. I can see this place getting really busy at peak hours as the footage is pretty limited.

There isnt much of a view the big windows overlooking at the ramp for the departure gates.

The check in process is both confusing & SLOW. The lady scanned my boarding pass then priority pass. I thought i was good to go. But then she spent what felt like 5 minutes typing non stop on her keyboard. I saw my name typed! Not sure why - i didnt ask as she didnt seem too eager to give me an answer anyway. If this is a typical check in process good luck at peak hrs. This is my only data point. Your mileage may vary.

Ok the thing i liked - the made to order warm breakfast. The ordering interface is convenient & easy to navigate. & my order came out pretty fast. It was tasty too.

The rest is your typical airport lounge fair, nothing to write home about.

Mathilde

2.0

The offerings have significantly changed for the worse. Now it's a buffet, no longer an à la carte service & the buffet has limited selection. There is still alcohol provided but I wouldn't recommend paying to access this lounge. You are better off going somewhere else, a restaurant at the airport or just Starbucks.

Nikki

3.0

Not many food options, like truly two options
Staff was friendly

Jonathan

2.0

Friendly staff, but absolutely zero flexibility from the kitchen re: allergies. Was told avocado toast could not be made vegan or even vegetarian?? Yikes 😅

Jess

1.0

If I could give it 0 stars I would. We were told 3 hours before departure, which is really only 2 (as boarding is 1 hour before). We purchased dragonpasses & were met with a queue of 20 groups ahead of us. Do not bother unless you get it for free.

Nomadic

2.0

During my visit to the Aspire Lounge at YUL, I witnessed a balding male employee physically grab & aggressively speak to a female coworker twice at the main reception/check-in area while she was actively assisting a guest.

The asian female employee appeared visibly uncomfortable but continued trying to assist customers professionally throughout the interaction. It created a very uncomfortable atmosphere & was disappointing to witness in a customer-facing hospitality environment.