Reviews describe Chocolato as a friendly spot with a welcoming atmosphere and staff who make customers feel valued, drawing many to return regularly. The gelato is praised for a smooth, creamy texture and rich, authentic flavors, with pistachio singled out as heavenly and one reviewer calling it the best outside Italy. Choco Supreme is a frequent favorite and highly recommended. Cakes listed on the website are no longer available in winter, and waffles look appetizing though they should be warmed. There are mixed notes about some items, including vanilla soft cream with ice crystals and chocolate flavors, while the artisanal range and the sorbets receive praise for variety. Sundae is described as very good and overall Chocolato is viewed as a solid local ice cream option.View restaurant profile
🍽️
Know where to eat in Montreal before everyone else.
Get the first look at the hottest openings, secret menus, and RestoMontreal.ca's weekly top picks. Join 50,000+ foodies.
Chocolato draws praise for its ice cream, gelato, sundaes, hot chocolate, and chocolatey treats, all delivered in a warm, cozy space with friendly service. Reviewers note a wide variety of flavors and toppings, from dark chocolate and pistachio to salted caramel and cheesecake, plus dips, waffles, and fudge boards. The gelato is described as firm and the overall quality is high, with many saying the hot chocolate is exceptional and keeps bringing them back. The atmosphere and decor are repeatedly described as inviting, making it a good spot for all ages, and the staff are generally quick and attentive even when busy. A few comments point to inconsistencies, such as occasional limited flavor availability or a single negative interaction, and some note the prices are higher than average. Long lines are common, but orders are often fulfilled efficiently and the treats are viewed as well worth the wait. Overall, Chocolato comes across as a top choice for dessert lovers seeking rich chocolatey options and a reliable place to enjoy ice cream, with strong marks for variety, quality, and a cozy setting, while indicating that prices and occasional service hiccups can be a downside.View restaurant profile
Overall, Chocolato is described as visually stunning with festive decor and a wide range of products, and many guests enjoy the ice cream, gelato, and desserts, but several reviews note relatively high prices and cleanliness issues with tables and bathrooms; service quality varies, with some praise for the staff and others recounting unfriendly or inattentive experiences, including a report of an extremely unpleasant afternoon server who refused to serve water; a few menu items miss expectations, such as a dessert pizza that did not include ice cream, and some comments say the chocolate could be thicker for the price; the location near a bowling alley, cinema and arcades is highlighted as ideal, and the overall impression is that Chocolato offers a striking chocolate and dessert experience that many would recommend while acknowledging the flaws.View restaurant profile
Chocolato draws mixed feedback from customers, with praise for a wide range of ice creams and for friendly, attentive service, but concerns about price and consistency appear in several reviews. Sundaes are highlighted as a good option on hot days, and the staff is often described as kind, though some visitors report staffing shortages, frequent order errors, and a sense of being a nuisance. The pistachio gelato is polarizing, with some finding it excellent and others calling it bland and the portions too small for the price. Overall, Chocolato is seen as worth a stop for chocolatey treats but with room to improve consistency and cleanliness, including suggestions like adding a trash bin outside to keep tables clear.View restaurant profile
Chocolato is a popular, well located spot for a sweet break with a wide range of options including gelatos, sundaes and pastries, and the ice cream earns strong praise for flavor and variety. The setting near the waterfront makes it a pleasant stop after a walk, with a welcoming vibe and a nice outdoor terrace, and some reviews even call it a good place for gifts. Even when busy, service is frequently described as fast and friendly, though a few notes mention moments of brisk or less warm treatment. Portions are generous, especially the sundaes, and prices are said to be on par with other creameries. Some readers raise hygiene and staff gear concerns, such as jewelry or lack of hair nets, while others report smooth checkout and efficient service. A few comments suggest drinks could improve relative to the ice cream, but overall Chocolato is described as a solid go-to for a chocolatey treat.View restaurant profile
Chocolato comes across as a real gem for dessert lovers with a favorite dessert pizza and a chic new layout. The offerings include an excellent chocolate milkshake and high quality gelato at an affordable price, described as truly exceptional. Service is generally good and the cafe vibe is pleasant with chocolate included, and the atmosphere is enhanced by the cafe next door. However hours listed on Google are not always accurate and there is disappointment about being turned away on a Saturday when it is marked as open. When open, the service is good and the ice cream is solid, and the ambiance is nice, though seating can be hard to come by as students cluster at shared tables with laptops.View restaurant profile