The Alley

Natchanok

1.0

Very disappointed with my experience at this location. I ordered a Brown Sugar Milk Tea with soy milk instead of regular milk, but what I received tasted like plain soy milk with ice. There was no brown sugar flavor at all, & even the pearls didn't taste like brown sugar. It looked nothing like a brown sugar milk tea.
What made it even more disappointing was that there were no customers in the store, yet my order still took a long time to prepare. I also left a tip because I wanted to support the staff, but the drink I received was not what I ordered.
If substituting soy milk means the drink won't include the brown sugar syrup, that should have been explained before I paid. Otherwise, this was simply made incorrectly. I ended up paying for a drink that tasted like plain soy milk with ice. I won't be returning.

Alexa

5.0

I recently tried bubble tea here & had a great experience. The drinks were absolutely delicious, with a perfect balance of flavors. We ordered one classic milk tea, which was smooth & creamy, & one fruit tea, which was refreshing & light with just the right amount of sweetness. The tapioca pearls were perfectly cooked, soft & chewy. There's a wide variety of options on the menu, from fruity to tea based drinks, so there's something for everyone. Overall, everything tasted amazing, & I would definitely come back

Zhuo

5.0

Delicious Boba tea! Their pearls are real with caramel taste, not like other places using only starch. Only down side is the store is a little dusty & spider web on their frames.

AWildDdalki

5.0

One of my favorite bubble tea places! The sizing is perfect for me, but is rather small compared to some other places (for the same price). However, the tapioca pearls are very good & of better quality than more popular stores. I've had the tiramisu one, & it was sooo good! All the drinks I've tried so far were really good & not too sweet:)

Kazue

5.0

it's my favorite bubble tea spot in montreal! there are so many boba places in the city but this is hands-down the best. they offer such a wide range of delicious drinks that never fail to impress me. the pearls are chewy just enough & are always consistent (they are always the same size, same consistency & texture. some other places have a lot of trouble with that) the prices are reasonable for the quality you get. not to mention this chain frequently collabs with franchises such as sanrio or jujutsu kaisen to release special limited time drinks! it's very refreshing to have a chain that regularly updates their menu.

Laurianne

5.0

The Deerioca Ube with Puff is out-of-this-world delicious! Best bubble tea of my life. The tapioca pearls taste perfectly caramelized, they're freshly cooked & still hot which mixes so well with the cold drink. My bubble tea standards have risen to new heights. How can I go elsewhere now? Thank you The Alley

Carmen

5.0

For starters, i’ve been coming to The Alley for a little over 2 years now & my go-to drinks are the following:
- Classic Milk Tea w/ tapioca pearls
- Passion Fruit Green Tea w/ tapioca pearls + lychee jelly

On September 18th, I arrived at around 9:25pm & waited in a small line, behind 3-4 people to be precise.
I was in the mood to try something new & seeing as there was no one waiting behind me, I decided to ask a few questions regarding the store’s most popular drinks.
The employee was polite & helpful, but most importantly she was very patient when it came to answering all my concerns & gave me some suggestions as well- which I really appreciated.
2-3 minutes went by & I was still feeling conflicted, therefore I decided to just go w/ my usual Classic Milk Tea (as I didn’t want to make the worker wait any more than she already has).

For the tip, I selected the 20% option, since the great customer service I was shown warranted that.

In terms of the drink itself, it took about 5 minutes to prepare & it tasted good (just like how I remembered it), though I did notice there was more tapioca pearls than usual, which is a nice bonus of course!

All in all, I definitely plan on coming back whenever I’m craving a high quality bubble tea drink :)

Miree

5.0

Bubble tea is AMAZING. Especially love when they have specialty drinks & give always such as the chainsaw man sticker giveaway. The black tea is great. They have dairy free milk substitutions. The atmosphere is nice. The place is popular though so it runs out of seating & pearls on occasion. Keep up the good work!