Sushi Taketa offre une sélection raffinée de plats authentiques de sushis et de grillades japonaises. Les clients peuvent découvrir des nigiris, sashimis et makis préparés avec expertise, confectionnés à partir des fruits de mer les plus frais et d'ingrédients de première qualité. Le menu propose également des brochettes et des plats grillés savamment exécutés, démontrant une maîtrise des techniques culinaires japonaises. L'atmosphère du restaurant est à la fois sophistiquée et accessible, idéale pour un repas d'exception. Chaque plat est méticuleusement présenté, mettant l'accent sur l'attrait visuel et le goût exquis. Sushi Taketa est une destination pour ceux qui recherchent une cuisine japonaise de haute qualité et une expérience culinaire mémorable.
Sushi Taketa propose une expérience de restauration à volonté très appréciée pour la fraîcheur de ses ingrédients et la grande variété de son menu, particulièrement lors des services du midi et de fin de semaine. Bien que de nombreux clients saluent la qualité de la nourriture et l'efficacité du service, les avis sont partagés concernant la constance, certains soulignant des variations dans la qualité des plats, des services plus lents durant les périodes de pointe et des interrogations sur les politiques de pourboire. L'ambiance est généralement décrite comme accueillante, bien que certains clients aient signalé des lacunes au niveau de l'attention du personnel, de l'organisation et de la communication lors des périodes achalandées. Dans l'ensemble, l'établissement demeure une adresse privilégiée pour plusieurs dans l'Ouest-de-l'Île, bien que l'expérience puisse varier selon le moment de la visite.
Love this sushi restaurant so much. I came around 4~5 times these past few years in West Island. The food's okay, I'm no sushi expert. Just a big fan of the price & I hope they don't change it.
I had a very disappointing experience at this sushi restaurant. The staff was rude & unprofessional from the moment we arrived. Instead of making customers feel welcome, they came across as impatient & dismissive whenever we had questions.
The food was just as disappointing. The sushi didn't taste fresh, the quality was poor, & it definitely wasn't worth the price. To make matters worse, we felt overcharged for what we received. The portions were small, & there were unexpected charges on the bill that weren't clearly explained.
Overall, the combination of rude service, poor-quality food, & overpriced menu items made this an experience I won't be repeating. I can't recommend this restaurant based on my visit.
Absolutely terrible experience. We came here expecting a normal all-you-can-eat sushi dinner, but instead we spent a large portion of the meal waiting for food that never arrived. We repeatedly asked the staff where our missing orders were, & instead of bringing them out, they kept making us wait until they eventually announced that the kitchen was no longer serving food.
At that point, we explained that we had never received a lot of what we ordered & asked for a discount since we were being charged for an all-you-can-eat meal that we never actually got to eat. They refused to offer any significant discount & expected us to pay essentially the full price despite failing to serve us the food we ordered.
What made this even worse was how we were treated. As teenagers, it genuinely felt like they thought they could take advantage of us because they assumed we wouldn't stand up for ourselves. Instead of trying to fix their mistake or come to a fair solution, they threatened to call the police simply because we were asking to be treated fairly.
We weren't trying to get free food. We just wanted the meal we paid for or a fair adjustment to the bill after they failed to serve a large portion of our order. The customer service was disrespectful, unprofessional, & completely unacceptable. I will never be coming back, & I strongly recommend that others avoid this restaurant if they expect to be treated with basic fairness & respect.
26 juin 2026
sur Google
🍽️
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in overall i'd rate this like a 2.5 stars. the food is really good & the atmosphere is fine. but the customer service is so shit. we had to keep reminding the servers to clear our tables. the place wasnt even busy, there were probably 3 other tables of 3. so we decided not to tip because if you give a bad service im sorry im not tipping. then the server had the audacity to try & give us sass about not tipping. i told him i wasnt tipping for bad service & doing your job for you & he just laughs & walks away. great food & atmosphere but horrible customer service. also a kid of 11 years old had to pay for normal adult price which makes no sense
Today was my girlfriend's birthday, & we came here full of excitement & high expectations. Unfortunately, everything that happened made us regret choosing this restaurant.
First, we waited almost 40 minutes before being seated. It wasn't just us, many other guests who had reservations & arrived around the same time were also left waiting at the front desk. On a busy Friday evening, there were only four people working in the front of the house. Everyone looked exhausted, & the level of service was far below what one would expect from a restaurant in this price range.
If that had been the only issue, we might have been able to overlook it. However, things became even worse after we were seated. We ordered salmon sashimi & sweet shrimp sashimi. The salmon sashimi was mediocre at best, but what really shocked us was the sweet shrimp sashimi, which had an unpleasant smell & taste that suggested it was not fresh. It honestly reminded us of the smell of garbage.
As for the rest of the food, there is not much to say. The sushi was acceptable, but most of the other dishes felt like pre-made or mass-produced items. At this price point, customers should not be treated this way.
We chose this restaurant because of the many positive reviews & hoped to spend a wonderful evening celebrating my girlfriend's birthday. Instead, this dinner completely ruined our mood.
There was essentially no real service. In fact, I wouldn't even call them servers, they were simply food runners. They brought dishes to the table without any communication, without a smile, & even delivered the wrong dishes multiple times. Yet despite this level of service, customers are still expected to pay an 18% gratuity.
I would strongly suggest that management schedule more staff instead of overworking the employees. The staff clearly seemed overwhelmed, & the restaurant was understaffed for the volume of customers.
Overall, I hope anyone reading this review will think carefully before deciding whether to dine here. At nearly $60 per person, there are many better dining options available. Unfortunately, this was a very disappointing experience from start to finish.
The food was very good, but the service was disappointing. Orders came out quickly for the first 30 minutes, then wait times became extremely long. We never received some items (including our lamb chops), & a few dishes were incorrect.
The restaurant appears understaffed, especially on weekends. While the food quality was good, the experience did not justify the $41 price. Unfortunately, we would not return.
It was our first time.
We went on a busy Friday, it's understandable that there would be a lot of people.
But it took 2 hours for them to prepare our initial order of sushi & starters, we had to follow it up but we were told to order another batch so we did, they gave us the second batch of order & few minutes later they have given us the initial order. So disorganized.
With all these being said, we don't know what went wrong. The service or the way they process their orders should be improved.
PRICE: I personally think it just doesn't make sense that they charge 4 year olds who only eats a little for $18?
I don't recommend this restaurant for family who have a 4 -year old &/or kids who picky eaters, it's not worth for the price you are paying.
Not to mentioned for big groups you are obliged to pay 15% service fee regardless of the not so good service you have received.
I liked their signature Taketa sushi though & the atmosphere is nice so they get a 3 star for those reasons.
Very poor service. They had two large tables which the servers dedicated their full attention to & our table was left waiting.
We received less than half of what we ordered, my vegan friend had only a few pieces of tofu & was still expected to pay full price.
Even after we mentioned it multiple times by the time the bill came the manager was not very willing to compromise.
This was the only all you can eat place I've ever left still hungry.
Great place, price, & staff. Vrry fast serving. We had Shon & he was great. One thing be aware, if you send a second big order, they may cancel it to see if you are really full. Then, approach you & ask if you want more food. Call it a computer error. Vut I find it smart as after 10 minutes, we wanted only third of it....
But then, bring you all you want. So take screens of your orders.
Overall, A+ RECOMMEND this location a lot! Will definitely come again.
Quality was great! Choices for lunch on the lower end I would say but all the good stuff & ingredients are great are there !
