Second Cup Café
Coffee Shop
Second Cup Café
6 am - 8 pm Christmas Eve: hours might differ
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Reviews for Second Cup Café
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on Google (500+)
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coffee(30) cafe(17) recommend(11) clean(8) shop(7) drink(7) sweet(4) latte(4) studying(4) study(4) friendly staff(3) croissant(3)Page 1 of 4 - 65 Reviews
Kevin
I've been to many coffee shops, & this one has been the worst experience for me so far. Personally, I didn't find it pleasant. During my visit, the afternoon shift workers were speaking & laughing very loudly, & I kept hearing the F word being used by the workers. It felt to me like they didn't care about the customer experience. This made the atmosphere uncomfortable for me, especially since I came to relax & enjoy my time.
Also, watch their responses to customer feedback. They accuse customers of lying instead of addressing their concerns, & they try to hide bad reviews by having the owner & their team give themselves five-star reviews to bury the legitimate negative feedback instead of addressing the issues raised. They even called my feedback'spiteful' & thought that sharing my disappointment about hearing his workers using the F word was'policing freedom' rather than legitimate customer feedback.
Please review their unprofessional behavior in relation to my feedback so you can understand what I'm referring to. An apology & a clear intention to address the situation would have been enough for me to remove it, but they chose to continue with the same unprofessional conduct.
Maria
Tasty coffee & kind staff! I would definitely recommend going there.
Dianaa
This is the best cafe I've been to, great drinks, great service & great staff!! & Kevin if you're reading this, I've got all day everyday. Try me.
Ll
The coffee was amazing, the place was spotless, & the staff were so sweet & patient. I really appreciated the great service!
Jiii
Je suis nouvelle dans le quartier & je cherchais un endroit agréable pour étudier. Ce Second Cup est vraiment l'endroit parfait. L'ambiance est calme, le personnel est chaleureux & leur vanilla iced latte est devenu mon coup de coeur. Avec un bon croissant aux amandes, c'est juste parfait. Je recommande vraiment !!
No
It was my first time at Second Cup & I really enjoyed my visit. I love their variety of drinks & pastries, & I'll definitely be going back soon!
Mtl
I live about 25-30 mins away & I always make the trip to visit this cafe. It is one of my favorites; the owners & staff are incredibly kind. The atmosphere is perfect for studying or catching up with friends, & the drinks are consistently good. I also love the seasonal decor, makes it extra cozy! I would highly recommend.
Noura
Superbe expérience au Second Cup. L'endroit est chaleureux, parfait pour étudier ou se poser un moment lors d'une journée froide. Le café était délicieux, le service impeccable & l'atmosphère vraiment apaisante. Je reviendrai sans hésiter.
Vitalia
J'ai adoré mon passage chez Second Cup Café.
L'endroit offre une ambiance très tranquille, idéale pour s'asseoir & savourer un bon café. Les produits sont de très bonne qualité, tout comme le service, toujours attentionné & agréable. On y trouve aussi plusieurs petites choses à découvrir, ce qui rend l'expérience encore plus charmante.
Un bel endroit pour se détendre, discuter ou simplement profiter d'un moment pour soi. ✨☕
Je recommande sans hésiter !
Mehdi
J'y vais souvent grâce à la fraîcheur de leurs aliments, & c'est toujours aussi bon. Leur smoothie à la fraise est excellent, je le prends souvent. C'est rare de voir des cafés aussi sérieux sur la propreté de nos jours. Continuez comme ça, j'adore !!!!
Salim
I went to this Second Cup with my family & I absolutly loved my experience there. The service was super quick & really friendly. Not to forget that their coffee & was absolutly tasty! 10/10 recommend
Craig
An excellent coffee shop...great food,excellent coffee & a friendly manager...
Saeed
C'est un excellent endroit pour prendre du café. C'est bien arrangé, très propre & agréable. & avec les employés professionnels.
Triobike
The owner pay attention to his loyal customers. Good place to work with charge ports on the bar table