Second Cup Café
OPEN6 am - 8 pm
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Reviews for Second Cup Café
Reviews often mention
coffee(39) cafe(18) recommend(11) clean(9) shop(8) drink(7) studying(5) latte(5) milad(4) pastries(4) sweet(4) study(4)Best coffee shop! They always make perfect coffee! never a miss. The customer service is amazing, they know your order by heart, & they always take the time to make you feel welcomed.
The older gentleman who works the counter has no idea on what customer service means. I am not sure if he is an owner or an employee...whatever, he is in the wrong line of work.
When I see him there, I now go elsewhere for my coffee. He creates an unwelcoming atmosphere. Simple requests (for the washroom, cream ots, etc.) are met with a debate or, refusal.
I've been here countless times & I've only ever had great experiences & coffee
A big thank you to MILAD , everytime I go there it's always a good & warm welcoming, he is always smiling & looking forward to give good service to his customers!!!!
Made me a frozen hot chocolate tasted gross, I told her the milk was expired. She made me a new one, the milk is still expired she told me that's just the recipe. No ma'am I've been drinking this for 25 years. Told me too bad… terrible customer service & I will not return to that location after that many years.
The man Who works there is very Rude. Not a good place to take your Coffee.
I had the Vanilla Flash Cold Coffee & it was great & even asked for me to taste it before I leave in case it needed to be adjusted !