Second Cup Café

Kathryn

1.0

Made me a frozen hot chocolate tasted gross, I told her the milk was expired. She made me a new one, the milk is still expired she told me that's just the recipe. No ma'am I've been drinking this for 25 years. Told me too bad… terrible customer service & I will not return to that location after that many years.

May 10, 2026

on Google

Queen

1.0

Despite being a regular customer, the old man who works there is consistently rude. I've never seen a business (especially a restaurant) gatekeep a restroom like him. I usually get my order & sit there to work on a few projects. Ofc, I have to use the restroom, I spend the morning drinking coffee (that I purchase there) & water. I have a weak bladder. I have never sullied the restroom. Once I blew my nose & forgot to flush. Old man, told me I left the washroom dirty, I didn't flush & made a big deal over just toilet paper. No urine, no nothing but toilet paper. He was RUDE about it. Another time he said that there was water all over the floor when I left. Impossible, unless after washing my hands, water dripped, from my hands onto the floor. So the floor was covered with water?? That guy over exaggerates & makes a big deal out of EVERYTHING! He's worse than dealing with a nagging woman. He works there & gets paid. Flush the tissue & mop the floor. Anything major, let me know & I'd be careful. But to make a big deal every time out of everything is stupid. He is rude & so much more. Careful, he HATES people using the restroom. You can tell how much he hates it when you ask.

Jan 16, 2026

on Google

Dianaa

5.0

This is the best cafe I've been to, great drinks, great service & great staff!! & Kevin if you're reading this, I've got all day everyday. Try me

Dec 24, 2025

on Google

No

5.0

It was my first time at Second Cup & I really enjoyed my visit. I love their variety of drinks & pastries, & I'll definitely be going back soon!

Dec 9, 2025

on Google

Mtl

5.0

I live about 25-30 mins away & I always make the trip to visit this cafe. It is one of my favorites; the owners & staff are incredibly kind. The atmosphere is perfect for studying or catching up with friends, & the drinks are consistently good. I also love the seasonal decor, makes it extra cozy! I would highly recommend.

Dec 8, 2025

on Google

Alec

5.0

I went in with my child in her car seat & ordered two drinks. Without even asking for help the employee opened the doors for me after handing me the take out tray. That's amazing service right there!

Apr 7, 2025

on Google

Michael

5.0

I've been going to this Second Cup location in for years now. The drinks & snacks are always delicious & the staff is super friendly. I go out of my way to come to this one.

Aug 6, 2024

on Google

Samantha

5.0

This place has been my go-to spot to study for the past few years. The staff are lovely people & the owner even knows my order by heart! Cozy environment with great food & drink options, & the iced matcha latte is so so good! Great place for studying or grabbing coffee with a friend!

May 30, 2024

on Google

Cadeau

4.0

Amazing lady who is bringing all the food to us! & she offered another choice for us as they do not have the one we ordered. I appreciate her thoughtfulness. I love the ham, sausage, egg & cheese burger is delicious. I am happy that we can choose to have half sweet for the drink.

Mar 16, 2024

on Google