Monday

11 am - 10 pm

Tuesday

11 am - 10 pm

Wednesday

11 am - 10 pm

Thursday

11 am - 10 pm

Friday

11 am - 10 pm

Saturday

11 am - 10 pm

Sunday

11 am - 10 pm

Customers describe Rôtisserie Benny as offering fast service and generous portions with flavorful chicken and a notable BBQ sauce, though experiences vary by location. Many reviews praise the food quality and value, yet multiple complaints center on order issues such as missing sauce and other items, with some deliveries arriving incomplete and refunds taking a long time as staff are alleged to search systems or notebooks with no results. Customer service is described as inconsistent, including frustration with being redirected to delivery platforms or told to contact them about issues without resolution. Criticisms include dry or small chicken pieces, poutine missing sauce or cheese, wraps with issues, and fries arriving cold, sometimes requiring customers to pick up items themselves at the counter. Some feedback notes that certain menu items advertised for takeout are not available at some branches. Despite the complaints, several reviews acknowledge the appeal of the chicken, the portion sizes, and a fast, affordable experience relative to rivals, suggesting that consistency and reliable handling of orders and refunds remain the main opportunities for improvement.

Reviews for Rôtisserie Benny

Food

Service

on Google3.5 (700+)

*as of 2026-04-01

3.3 133 ratings

5★

33%

4★

15%

3★

2★

40%

1★

Write your review

Reviews often mention

Display All poulet(12) rapide(8) sauce(6) poutine(4) livraison(4) prix(3) sec(3) frites(3)

Review Summary

Page 1 of 1 - 4 Reviews

Frederic

3.0

Cuisse de poulet 3/5 sec
Poitrine de poulet
Poutine 3/5 manque de sauce & fromage
Wrap au poulet 3/5 & poutine 3/5
Frites 3/5 froide
94$ pour ça, ça n'a pas de bon sens 1/5
& j'ai dû aller le chercher à ce prix là 0/5

Jul 4, 2025

on Google

Maxime

5.0

Service rapide, moins cher & plus généreux qu'au St-Hubert! Portion de frites généreuse, poulet goûteux & la meilleure sauce BBQ!

Mar 23, 2025

Daniel

2.0

Très mauvais service. Les poutines aux poulet & Bacon malgré avoir spécifié bien cuites ,les frites sont glacée. Après avoir rappelé pour avoir se dont nous avons payé, ils nous ont livré deux autres poutines elles ne sont pas bien cuites & sans le Bacon que nous avons payé pour....

May 4, 2024

Du poulet bien chaud, pas sec comme st-hubert!! En bonne majorité les frites son délicieuse !! Service rapide malgré l'achalandage 🤟🤟🤟

Jan 9, 2024

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