Romies

Sitron

5.0

Bonne ambiance & c'est délicieux

Kathryn

5.0

food was amazing & such a good vibe inside!

A

5.0

If I could give their service 1000/10 I would. Franc at the host table was exceptional at making our trip to Montreal & this restaurant memorable. We came from Toronto to celebrate my sisters birthday & this restaurant was truly the highlight. From the food to the atmosphere, Romies Montreal is our new favourite restaurant! TIP: you MUST get the blackout cake, soooo good!

Tessa

2.0

Jeffrey must have been having a bad night. The food was tasty but his service was off from the beginning, it genuinely felt like he hated us. Was rude & not attentive, on a Tuesday night. Don't understand why he had an attitude, it was off-putting, alongside the good food. Couldn't even crack a single smile & was rough with the water, menus, & bills.

Brittany

5.0

Merci à notre serveur Jeff pour avoir rendu ma fête encore plus mémorable! La nourriture est OUT OF THIS WORLD. le crudo & les courgettes frittes 10/10. Je recommande à n'importe qui!!!!!

Chris

1.0

I never took the time to leave a negative review, but this was by far the worst service I've ever experienced. Our server had a severe attitude throughout the night. When our cold dessert took over 40 minutes & we politely asked about it, he shrugged us off & later dropped it on the table without saying a word. The table next to us even found a large shard of glass in their food, & there was a mistake on their bill at the end of the night.

To make matters worse, there was a mistake on my bill as well that I noticed after paying. When I brought it up, the server simply dropped the cash for the error on the table & walked away. I returned the cash & asked for a proper refund & repayment to simplify things, I noticed on my statement the next morning that the credit was incorrect & I was actually credited less than I should have been. After following up by email, one of the owners confirmed the mistake, they offered a $50 gift card instead of correcting the charge. Given the experience, I politely asked for a simple credit instead, my emails suddenly stopped going through (my email was blocked). I resent the message from another email address which did go through, but that one was completely ignored.

Despite remaining respectful the entire time, the restaurant clearly had no interest in resolving the issue…. Extremely disappointing.

UPDATE (after owner response): I'd like to clarify a few points raised by the owner.

Firstly, I never claimed that I was charged twice; I simply stated that I was incorrectly charged, which you acknowledged in your email.

Secondly, my follow-up email from a different address went through immediately after the original one didn't, which makes the explanation about your email issues very difficult to believe.

Thirdly, while a $50 gift card was offered, it was never actually provided (nor did I request it), & the billing error was never corrected on your end. I ultimately had to contact my credit card company to have the charge reversed… even after you regained access to your emails since being'hacked' last week.

Lastly, it's disappointing that you chose to ignore the other points raised in my review, as well as in several other reviews criticizing the service you claim to ensure is'great.' If issues like these are not acknowledged, it's difficult to see how the service can improve.

Cindy

4.0

The zucchini & the crudo are what keeps me coming back! Lovely spot in old port that doesn't break the bank & has good vibes!

Hélène

5.0

Superbe expérience chez Romies hier soir en famille. Tout était excellent du début à la fin : cocktails, vin, crudo & entrée, puis le poisson & le steak parfaitement cuits & pleins de saveur. Les portions sont généreuses & parfaites à partager. Mention spéciale aussi à l'extrême gentillesse des serveurs, qui ont rendu la soirée encore plus agréable. On y retournera sans hésiter !

SYLVIE

5.0

Une belle découverte grâce à ma fille. Nous avons passé une très agréable soirée. Cocktail & repas délicieux. Personnel très accueillant & attentionné (validation des allergies). D'accord c'est dispendieux mais cela vaut la peine une fois de temps en temps de se gâter à vivre cette expérience.

Arthur

5.0

Loved the experience. Drinks were great, everything that I had was a big hit & super tasty. Great vibe amazing time & the team serving us was very cool!