Restaurant Nord

Ben

5.0

Cool spot

Firouzeh

5.0

Lovr this place

Jeanne

2.0

Je suis allée au Strom Spa le weekend dernier. Je leur avais envoyé un email au préalable pour avoir plus d'information. J'ai reçu un email de confirmation de réception mais aucun email qui répondait à mes questions. Malgré notre réservation, nous avons dû attendre en file 20 minutes en arrivant. Nous sommes arrivés au spa à 11h30 & on nous a dit qu'il fallait réserver le resto une fois là-bas, mais leur première disponibilité était à 15h30. Autant dire que nous sommes partis avant puisque nous avions faim. Le service là-bas n'était pas à la hauteur du prix que ça coûte. Je ne recommande pas le Strom spa à Saint-Sauveur, vu mon expérience très décevante.

Vivian

3.0

A few things. Their website kept glitching during the booking for a party of 2. Was unable to get all the treatments wanted. I reserved for a Strom massage whereas the other person I was with reserved for an exfoliation. We arrived 30 min early as requested. I'm sent to the bigger "tent" outside to wait for a massage therapist. I'm the first one there & the last one to be called...We get to a smaller "tent"....I'm asked what I want (this is close to 15 min into the time of my appointment). I'm a bit surprised by the question, but tell the employee my reservation is for a Strom massage. I'm then told that hot stones aren't a good idea & that this person has heard people have gotten burnt & they can give me a hot oil massage instead & that it's the same price. I'm put off & my mistake was agreeing to stay (I figured, I'm here & I've been wanting a massage for a while & rather not get burnt?so yea). Well, it was one of the most deceiving massages I've ever recieved. I'm pretty sure the person was chewing gum during my session. Not only that, but every couple of minutes, they'd pause & remove one hand from my body (Itchy nose? Nervous tick? I have no idea). Then the massage ends & I look at the time...basically got closer to a 45 min massage than an hour one. The therapist tells me they ended up giving me a deep tissue massage...that I have a lot of knots (yes...that's why I came in for a massage) & that I would feel sore the next day. That didn't feel like a deep tissue massage & I did not feel sore the next day...Anyways, I go to join the person I was with & wait until they are done...They're surprised to see me out so early. I check online & notice that the deep tissue massage is not in fact the same price as the Strom massage & make sure to tell the employee at the front desk. The experience was not worth the price either way. Thankfully, the person I was with really enjoyed their body care treatment (hence the 3 star). I'm not sure what happened in my case...Perhaps a newer employee or/& perhaps the employees aren't trained properly to perform some of the treatments? Just odd that they wouldn't know how to provide a massage named after the spa itself. So yes, sorely (but not actually sore) disappointed & turned off by my experience. ***Reading through other recent reviews, seems massage therapists aren't very experienced or properly trained.

Carter

3.0

Over rated - very disappointing massage. Very busy on weekends but it was relaxing - but the massage is not worth it.. even with insurance!

Taradai

4.0

The place is very nice, the only thing is it's a bit small.. or maybe I just didn't explore everything but I had a good time 🫶🏽✨

Nathalie

2.0

ATTENTION: si vous acheter un forfait car c'est pas garantie de ce que vous acheter ils le change comme bon leur semble, massage suédois pour le prix ça vaut pas la peine 1h $160 👎un massage qu'on peu faire soit même à son conjoint & sans avoir suivie un cours .Ma masseuse régulière qui est excellente j'ai pour $140 & 1h30 & pour ce qui est de l'expérience thermale,le monde parle ou respire comme un cheval difficile de ce détendre.

Sheema

3.0

Used to be a 5 now a 3.... So much loud talking without staff asking them to be quite. Had girls screaming under the waterfall.... Paid a lot of money for a quiet, relaxing day & got obnoxious talking & screaming. Wasted hundreds. My husband had a massage & the therapist waited almost 15 minutes for him to'change'(we are already wearing suits) so started the 1hour massage 15 minutes late & ended of course on time. Paid for an hour got 45 minutes. I can say that my massage was spectacular. Left me 2-3 minutes to get into the massage bed (absolutely normal) so got the full hour. I highly recommend Svetlana.

Katayoon

5.0

Massage is great, hot tubes empowering & clean

Melanie

3.0

My husband & I enjoy going here during the week, taking the day off together while kids are at school. It's a nice spa, close to the city. This being said, be very careful because if you reserve the thermal experience you CANNOT cancel. They will charge you, even if you try changing the date/canceling well in advance. This policy is thievery & should be reported to consumer protection. Anyone should be allowed to cancel or change an appointment with 48 hours notice. You should not be allowed to lock people in like that, as many unexpected things can happen, & to charge someone who tries to give notice is simply bad business.