Les avis sur Paulo et Suzanne soulignent des portions généreuses et une poutine riche avec une variété de burgers et de hot dogs, un cadre rétro et un service souvent chaleureux qui font sentir le côté convivial du lieu, tout en appréciant le rapport qualité-prix et les sauces maison; néanmoins certains retours mentionnent des variations de qualité et de quantité, des frites parfois grasses ou des commandes manquantes, des difficultés liées au système de commande en ligne ou au paiement comptant uniquement, et une expérience qui peut différer d'une visite à l'autre, ce qui fait que l impression générale oscille entre enthousiasme et déception, mais l endroit demeure une institution pour les amateurs de comfort food à Montréal.
Huge portions & perfect poutine in the area ordered grilled chicken fajita poutine. Rich gravy & cheese curds but the amount of fries & meat was less. Overall a great experience
3 mars 2026
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Not gonna lie, really great poutine especially ordering for delivery cause they put it in an aluminum container unlike some places (La Banquise)they use that garbage paper cardboard like recycled container that soaks up all the gravy & what you get at the end is a dry uneatable hard glob of fries & grease , perfect poutine here except the ingredients which is lack of , i don't expect a mountain scoop at least where you can see some added.
Have been coming here for years. Place is a little cramped & seating for a group bigger than 4 is difficult. Service is good but the food is definitely the star. The grilled cheese burger is fantastic. Make sure you ask for extra napkins. If you have this for a late lunch then be prepared to skip dinner. The fries are homestyle & delicious. A definite'must visit' if you're in the neighborhood. Just make sure you bring cash because it's'cash only.'
Discovered this place way back in 94... poutine was good at the time & still is. Breakfast are also delicious, the staff have permanent smiles it seems, always friendly & eager to serve you. 5 stars are well deserved
11 oct. 2025
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It's been quite some time since I last ordered from Paulo & Suzanne, & this time I opted for delivery. I got the ultimate burger trio, & a side of Caesar salad. I don't know why I was expecting a small portion of salad, but it was actually a lot, way more than I could finish. There was also a generous amount of fries, & I loved how soft the burger was. The meat was tender, the bacon was soft, & there was a good amount of veggies & a decent amount of sauce. Everything paired really well together.
I find it's a great value for a trio, it keeps you full for several hours.
I also got the apple caramel cheesecake. It's not a huge portion, but then again, it's cheesecake, so it's naturally rich. That said, this one felt a bit lighter than usual, so you don't get that overly heavy feeling after a slice. I do wish the crust had been a bit firmer, as it was very soft.
Overall, I was quite satisfied with my meal & would definitely order it again in the future.
I used to go to Paulo & Suzanne & portions were huge, lots of cheese curds, & sauce was delicious.
I recently ordered a large regular poutine with extra cheese curds & now price is up, quantities are small & the quantity of cheese curds was ridiculous considering that I asked extra cheese in it. Even the taste is not the same, fries were not wow, sauce lost its unique delicious flavour. Now the taste is the same as a poutine sauce in can.
In the past, it was overwhelming in term of quantity & the taste was fabulous.
So sad to see great places like this having a huge drop of quantity/quality.
Overall, I still recommend this place but consider picking up your poutine, maybe you will get a different outcome.
Excellent place if you are looking for a simple comfort food, typical of Montreal classic eateries. Fries are well made, different choices of tasty poutines (one of the best in the city), & succulent burgers.
27 juin 2025
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I had the popcorn chicken poutine & it was definitely one of the better poutines that you can get in Quebec. The taste of the gravy was very good, the fries were done properly, I just wish that there was more cheese.
Paulo & Suzanne - A Nostalgic Dive into Montreal's Diner Excellence
Tucked unassumingly across from Sacré-Coeur Hospital on Boulevard Gouin, Paulo & Suzanne is a beloved 4-star classic diner that embodies the soul of Montreal's no-frills, hearty dining culture. This cash-only gem is a time capsule of retro charm, serving up some of the city's most satisfying smash burgers & submarines-a must-visit for late-night cravings & comfort-food purists.
**Atmosphere:**
Stepping into Paulo & Suzanne feels like entering a quintessential mid-century diner. The no-nonsense decor-vinyl booths, checkered floors, & fluorescent lighting-pairs perfectly with the hum of conversation & the sizzle of the grill. It's a place where locals, night owls, & hospital staff mingle over steaming plates, creating a cozy, unpretentious vibe that's both nostalgic & refreshingly authentic.
**Service:**
Service here is brisk & no-flicker friendly, matching the diner's straightforward ethos. The staff, seasoned & efficient, keeps the pace lively without sacrificing warmth. They'll hand you a laminated menu, shout your order to the kitchen, & have your meal in front of you before you've finished people-watching. It's diner service at its finest-uncomplicated & reliable.
**Food & Drink:**
The menu is a love letter to greasy-spoon classics, but Paulo & Suzanne elevates simplicity to an art form. Their **smash burgers** are legendary-thin, crispy-edged patties piled high with melty cheese, fresh lettuce, & tangy sauce, all cradled by a butter-toasted bun. Each bite is a perfect balance of crunch & juiciness. The **submarines** are equally stellar, stuffed with quality cold cuts, crisp veggies, & a generous slather of house dressing on pillowy bread.
While the focus is squarely on comfort, the execution is precise. Portions are hearty, flavors are bold, & everything tastes like it's made with a dash of pride. Just remember: bring cash (no exceptions), & don't skip the hand-cut fries-golden, salty, & ideal for dunking in gravy or ketchup.
**Late-Night Appeal:**
Paulo & Suzanne truly shines after dark. Open late, especially on weekends, it becomes a haven for post-bar crowds, shift workers, & insomniacs craving a 2 a.m. burger fix. The energy is infectious, with laughter & clattering plates creating a soundtrack to your meal.
**The Verdict:**
Paulo & Suzanne isn't trying to reinvent the wheel-& that's why it works. This diner is a testament to the enduring appeal of well-executed classics, served with zero pretension & maximum flavor. Whether you're fueling up after a hospital visit, capping off a night out, or simply chasing the perfect burger, this spot delivers. Just come hungry, bring cash, & leave your foodie snobbery at the door.
**Final Rating:** 4/5 - A timeless Montreal institution where simplicity reigns supreme.
Amazing burger, i suggest the Ultime , so fckg tasty (excuse my french) every bit of it was so delicious.Service was very friendly & food was delivered fast.Poalo & Suzanne will for ever stay a classic.
