Parma Café is described as a bright, spacious Laval spot with a warm, modern vibe where the coffee is consistently good and the menu includes paninis, sandwiches, arancini, salads, and desserts. Reviewers praise friendly, attentive service and a welcoming atmosphere, with favorites like the Gigi sandwich, the Caesar salad with extra chicken, cannoli and pistachio cannoli, and the many pastry options, plus reliable espresso and cappuccino. The space is often busy and lively, sometimes noisy, which can make conversations difficult or studying challenging, though some enjoy the lively vibe and the outdoor terrace. A few critiques mention uneven consistency, high prices for some items, and management or seating rules that affect the experience, while most note quick, courteous service and a willingness to fix issues such as missing takeout items. Overall Parma Café comes across as a popular, dependable cafe and lunch spot in Centropolis, valued for food quality, variety, and friendly staff, albeit with the usual cafe bustle and occasional annoyances.
Je tiens à partager une expérience profondément décevante, au point où, si je pouvais donner 0 étoile, je l'aurais fait. Je n'ai jamais été traitée de cette manière dans un café, malgré le fait que j'en fréquente régulièrement.
Dès notre arrivée, la gérante a présumé, simplement en voyant nos sacs à dos, que nous allions sortir nos ordinateurs & nous a imposé une limite d'une heure, sans même attendre que nous nous installions. Par la suite, elle n'a cessé de nous observer de manière insistante, créant un climat de malaise même après que nous ayons commandé cafés & repas. Son attitude intrusive nous a forcés à changer de place à plusieurs reprises.
Elle est finalement revenue nous dire : « Les filles, il serait temps de commander autre chose », insinuant que nous occupions l'espace gratuitement, alors que plusieurs tables étaient libres. Lorsque j'ai exprimé notre inconfort, elle a défendu son comportement en prétendant être'polie', ce qui était loin d'être le cas. Cette façon de s'adresser aux clients témoigne d'un manque flagrant de professionnalisme, d'un manque de formation évident, & d'une méconnaissance totale des bases du service à la clientèle.
Ce qui est le plus préoccupant, c'est qu'une chaîne aussi reconnue permette qu'un personnel gérant adopte une attitude aussi déplacée, sans intervention malgré les nombreux commentaires similaires. On s'attend naturellement à être traités avec respect comme des personnes, & non comme de simples transactions.
One of my favourite spots in Laval to grab a quick coffee or a bite. In my few times here, I've tried the Parma Club, Spicy Steak & Capicollo sandwich & grilled chicken salad & they were all delicious. Uber orders are always upto par as well in terms of quality & freshness. Love this place
Nov 28, 2025
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First time at this Parma Cafe & the food was excellent. My wife ordered the Chicken Sandwich & I had the Italian Sausage Sandwich on their made in house panini. Both were very fresh & tasty & worth the price.
The owner came over & asked if everything was ok, I couldn't lie & told him it was excellent & that he had a nice place.
Loved the vibes of the cafe, specially during weekends. It's packed during weekends evening. Would recommend cappuccino, cafe mocha & chocolate cake. Cold coffee (frappe) & cannoli was okay!!
Clean & hygienic environment.
Excellent sandwich chaud prix autour de 16$, très copieux, combo sand/frite/boisson gaseuse + 6$, prix très raisonnable. Frite congelé, manquait un peu de cuisson.
Bémol, bcp trop de clients avec laptop, je suis passée un vendredi 15h..full! j'imagine le week-end! De plus, ils prennent les meilleurs spots…& ils restent là des heures..le proprio devrait identifier des tables / coin pour eux..une idée comme ça!
Nov 7, 2025
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Great Breakfast at Parma Cafe Centropolis! Visited on Sunday morning 2Nov2025. Exceptional service from Guliano who was super helpful with our order. He made our experience extra special! I wish I could give 10 stars for Guliano's attention to detail & all of his great recommendations! Great team all around!
Went for a quick brunch, really cool vibes with traditional Italian music playing at just right volume. Had the Bagel cream cheese & egg omelet. It was delicious only thing I would recommend is for the bagel to have been a little meatier to better accommodate the omelet & dressings. coffee was EXCELLENT, try the latte light!!. Will definitely go back as it's a cool place to hang out.
Nov 2, 2025
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I had a wonderful experience at Parma cafe . The atmosphere is warm & thanks to the manager & her kind , inviting greeting . The food is delicious & you can tell they care about quality. Will be back soon. Amazing spot !
