At Parma Café, the spirit of Italy meets the vibrancy of a fast-casual restaurant. Enjoy an authentic espresso prepared to perfection, as if you were in Naples. The menu, featuring carefully prepared paninis and salads, will also take your taste buds on a culinary journey. Whether you’re grabbing a quick bite or enjoying a leisurely coffee, Parma Café promises a warm and welcoming atmosphere, just like home.
Parma Café Laval comes across as a warm, bright Italian spot with excellent coffee, hearty paninis, and reliable desserts, and the staff are frequently described as friendly and attentive. The menu offers a good variety from paninis and salads to pastries, with favourites like a well loved panini and the monthly special, while the atmosphere is often noted as great for studying or meeting friends; however it can get quite loud during peak times and seating can be tight. Many reviewers praise fast service and consistent quality, with thoughtful touches from the team and owners, and takeout and catering receive positive notes, making Parma Café Laval a popular, dependable choice for a casual meal or coffee.
Please fix the mobile application. There is no option to order & pay at the cafe. There is no option to pay by credit card. The only option was to pay by adding funds to a wallet, but that option didn't work either (when adding credit card information, it gives an error message because you didn't enter your address… but there was no spot to enter an address). Ordering through Uber Eats would've cost an extra $2 per item, so fortunately I was able to call & place an order.
For nearly $20 for a sandwich, it was okay. & what's the point of asking my name for takeout (Giulia) if you're going to call me Julie.. good thing my name is not Rajaonarimampianina 🥸
Nous étions un groupe de 4 personnes. Nous n'avons pas d'ordinateur après 1 h 15, le gérant est venu nous demander de quitter les lieux. Nous étions choqués, car c'est la première fois que cela nous arrive.
Il y avait une autre table à côté de nous à qui il n'a rien demandé.
En plus, le gérant était stressé & s'est accroché à un client, ce qui n'est pas normal dans son comportement.
Café non conseillé : c'était la première fois & ce sera l
a dernière.
C'est mon erreur, car je n'ai pas lu les commentaires avant d'y aller.
& le propriétaire ne fait rien : à chaque fois, il répond'désolé, on va corriger', mais il ne fait rien, mê
me au niveau du personnel. »
They made us change tables to accomodate new clients. The waiter asked us to leave in a very disrespectful manner. He said we cannot stay for five hours (in a badly sarcastic way) while we were only there for about two.
Jan 3, 2026
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We came as a group of 4 men, ordered cakes & coffees. & were asked very rudely to leave to free up tables by, I would assume, the manager after a little more than 1h30. What is unacceptable is the manager's attitude when speaking to us, especially since he came a first time to ask us to move tables & giving us weird looks.
Le café & les gâteaux est excellent mais le service est très mauvais. On est arrivé moi & mon fils vers 13h. On a pris une table de 4 personnes car on attendait mon frère & son ami. Le serveur nous a demandé de changer la table vers une table pour deux personnes on lui a dis qu'on attendait deux personnes. Il était un peu bizarre. A 14h45 il nous a demandé de libérer la table car on ne peut paw s'asseoir 5 heures alors qu'on était 4 personnes & on a bien consommé les 4.
Je lui dis qu'on quitte mais on revient jamais a ce café. J'espère qu'il n'est pas le propriétaire. S'il est le propriétaire c'est encore grave
We were a group of four people & each of us purchased a coffee. After sitting for about one hour, an employee approached us & told us that we needed to leave. When we asked why, considering we had all paid for our drinks, he replied,'You can't stay for like five hours.' This comment was confusing & unfair, as we had only been there for one hour. Although we agreed & left, we felt disrespected by the way the situation was handled. This is not the kind of service or treatment customers expect after making a purchase.
Wonderful service, lovely staff, sometimes you need to wait for a table but understandable as this place is always busy, their dessert is the best in town especially between the other Italian places.
They call them self a cafe but only allow you to sit one hour if you have a laptop open lol?? Even if there seats available like at this point there embarrassing themselves… thank you next!!!
Overall speaking it's a nice place. It's a little too loud so you won't be able to have a decent conversation without using your' teacher's voice'!
However, the reason I'm writing this review is one of the manager's attitude. My friend & I arrived before the rest of us. As the place was jammed we sat at a smaller table. When one of the half round bunkers became available we proceeded to move there, only to have one of the managers ( I think) telling us we can't sit there unless we're 3 or 4 & that he will wait for the rest of us to arrive to offer us that seat!! I asked it's there a line up? Well, there was non. I mean we're not selfish ignorant customers, of course if a bigger group was waiting we wouldn't switch. There was NO line up if ppl to be seated. The bench just next to us had TWO people only. The one on the other side received TWO people without being shamed for. Our other friends arrived & we had our coffees & ( very sweet) cheesecake & left. But I won't ever go back. You don't want my business, it's absolutely fine with me & I'm sure you can't care less either. However, I thought customers deserve to know what kind of a treatment from the manager they might be getting.
Servers are fine & respectful. I'm not familiar with the whole management team but this guy ( a shorter Italian guy) definitely should attend some customer service courses.
' Customers is always right', that's how you run a business.
Cheers.
Dec 26, 2025
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I've been there multiple times (to go, pick-up & dine-in) & every single time the workers have been rude. Not sure why because I've always kept it sweet & short & I mind my own business but every person who has ever taken my order & brought it out to me has been so disrespectful & gives off the worst energy. don't go there if you don't want your day or mood ruined. 0/10.
