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Parma Café - recent news.
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Reviews for Parma Café
Reviews often mention
cafe(64) coffee(58) sandwich(38) recommend(23) panini(22) sandwiches(17) fries(13) salad(13) dessert(13) highly recommend(12) chicken(12) vibe(11)
Overall speaking it's a nice place. It's a little too loud so you won't be able to have a decent conversation without using your' teacher's voice'!
However, the reason I'm writing this review is one of the manager's attitude. My friend & I arrived before the rest of us. As the place was jammed we sat at a smaller table. When one of the half round bunkers became available we proceeded to move there, only to have one of the managers ( I think) telling us we can't sit there unless we're 3 or 4 & that he will wait for the rest of us to arrive to offer us that seat!! I asked it's there a line up? Well, there was non. I mean we're not selfish ignorant customers, of course if a bigger group was waiting we wouldn't switch. There was NO line up if ppl to be seated. The bench just next to us had TWO people only. The one on the other side received TWO people without being shamed for. Our other friends arrived & we had our coffees & ( very sweet) cheesecake & left. But I won't ever go back. You don't want my business, it's absolutely fine with me & I'm sure you can't care less either. However, I thought customers deserve to know what kind of a treatment from the manager they might be getting.
Servers are fine & respectful. I'm not familiar with the whole management team but this guy ( a shorter Italian guy) definitely should attend some customer service courses.
' Customers is always right', that's how you run a business.
Cheers.
Je travails a proximité du Parma & c'est toujours une valeur sur pour un lunch rapide entre collègues. Je suis en amour avec leur arrancinis!
J'aimes bien venir le matin & etudier tranquillement avant le chaos du midi. La qualité du café est toujours constante!
I've been there multiple times (to go, pick-up & dine-in) & every single time the workers have been rude. Not sure why because I've always kept it sweet & short & I mind my own business but every person who has ever taken my order & brought it out to me has been so disrespectful & gives off the worst energy. don't go there if you don't want your day or mood ruined. 0/10.
Le menu du déjeuner au Parma Cafe est excellent!! J'ai pris un bagel dejeuner to go & un café ce matin, & tout était délicieux. Toujours bon de partir la journée du bon pied avec un staff souriant.
Je laisse normalement très rarement des avis, mais l'attitude du propriétaire m'a réellement outrée. Très gros manque d'hospitalité.
J'étais avec mon amie, nous étions deux & nous avons toutes les deux commandé & consommé comme n'importe quels clients. C'est seulement après avoir pris notre commande, & après avoir vu mon laptop ouvert, qu'on m'a clairement fait comprendre que je ne devais pas rester pour étudier & que je devais laisser ma place à d'autres clients. Je me suis sentie traitée comme un simple numéro plutôt que comme une cliente.
Si l'endroit n'est pas « study friendly », cela devrait être clairement indiqué dès le départ & communiqué avec respect. À ce stade, il faudrait aussi reconsidérer l'utilisation du mot « café » dans le nom de l'établissement, puisqu'on n'y retrouve ni l'accueil ni l'ambiance qu'on associe normalement à un café.
Parma café is my favorite spot ! The menu has great variety, the dishes are always cooked perfectly, & the service is top-notch. I always leave happy & will keep coming back!
What a great place! Amazing food & amazing staff! Enrico & Tony the chef are really the best in the business… keep it up boys
The service was great & done with great welcoming attitude. Accompanied with a delicious sandwich made for a perfect Sunday afternoon
If you're looking for amazing sandwiches with quality ingredients, & a good atmosphere to enjoy your meal, Parma Cafe is the way to go! This location is spacious with lots of seating options. The staff & managers are welcoming & friendly! The food is always a 10/10. My go to is the Gigi panini or their cesar salad with extra chicken cutlet! They also have a large selection of affordable breakfast options!
This place has been around for a little over a year & since the very beginning I've only had a great time at this establishment.
The amount of regulars, new-comers, & tourists who stop by is amazing. The staff are always friendly, eager to help when you're unsure on what to order. The food is always right & they are always willing to go the extra mile when something is unsatisfactory.
There are limited spaces to sit it's nice to see that the management try their best to make everyone happy. This is especially true when it comes to peak hours & having to make room for larger groups.
Food is always good & my personal favourite sandwich is the charcuterie with extra spicy mayo. Also don't skimp out & get yourself a dessert, the carrot cheesecake is perfect or tiramisu is a classic!
Great place for a coffee, meal or dessert. Atmosphere is wonderful & staff very friendly. Food is delicious as always. A great place in Laval an absolute must!!
We enjoyed our visit to Parma Caffe during summer 2025 & relived the outdoor terasse. However the indoor area is to noisy for our taste. Service is good but the food is average & overpriced. We will stick to coffee ☕.
La nourriture est super, l'ambiance est géniale & les employés sont super!
